Support Forum

More and more frequently, when I open a web page, the text is distorted. If I place another window over the text or highlight it, the distortion disappears. If I scroll the web page, the distortion scrolls with the text.

I've attached an image. Does anyone know what this is or how I can fix it?

I keep getting an error message saying "It looks like you have a flash blocker browser settings or extension. Please enable flash to hear sound" error message come up when I try to play music in Soundcloud. I have just installed Firefox on my laptop and upgraded to the latest Flash player. I then tried down grading to Flash 10.3 but this didn't help. I have been watching programs in iplayer and had no problems there. Please help!

Is the latest Java 7 update 17 safe to enable now? I noticed after updating, it was still disabled, but no longer blocked in red by Firefox. My assumption is that it's safe, since not "in the red" currently. However, I'd like to be sure before I re-enable it. Thanks!

Currently loving Firefox 19.0 on WinXP SP3

hello

i would like to disable download history only, i tried the "clear history when firefox exits" option checking the download history only, but it didn't work. the download window is clear, but everything is there in the download history. is there a way to disable download history only, leaving the others intact?

thanks rgds jp

Mozilla home page ---> search bar ---> goes to Yahoo search engine.

I have searched & looked up other user's problems with this:

https://support.mozilla.org/en-US/questions/933375?esab=a&as=aaq

I have tried all of the steps (about: conifg, renaming/deleting spigot file, reset)

And nothing works.

I'm running Win xp. Please help me.

Everytime I start firefox on my Mac after I installed the latest update, each session starts with a problem-window stating: Excuses voor het ongemak. Firefox ondervindt problemen bij het herstellen van uw vensters en tabbladen. dit wordt meestal veroorzaakt door een onlangs geopende pagina.

The pages that I used are different pages everytime. I am using Firefox for about 6 years already, never had problems...

I have tried evertything: re-installing, check plugins, cool-start, close tabs, change opening preference website, erase cookies and history etc etc. Hours and hours...but the problem is repeating and it is annoying.

Will there be a new release with bugfixes?

TODAY A "SEARCH HERE" TAB APPEARED ON MY HOME PAGE. I CANNOT FIND A "PROGRAM" TO UNINSTALL IT. I HAVE REBOOTED, RESTORED TO A PREVIOUS POINT AND IT IS STILL THERE. HOW DO I DELETE THIS TAB.

Running auto updated Firefox 17.0.1 on Windows 7. I used to be able to stream Netflix just fine until late in the evening, 11/30/2012. I tried to stream a movie and Netflix showed a window saying it couldn't due to a problem using Silverlight, code 2103. Netflix suggested I remove and reload Silverlight. I did, twice. I also updated Firefox yesterday, just in case. Still, no joy. I can stream Netflix just fine with Internet Explorer. What gives?

Da ich der englischen Sprache nicht gerade sehr mächtig bin und bis Firefox 18.0.0 stets alle Tabs, Befehle, Dropdowns u.a. auf Deutsch vorhanden waren, ist dies sehr ärgerlich. Ich dachte zunächst, dass es sich nur um einen Fehler dieses speziellen Updates handeln würde, doch mit dem neuesten Update 19.0.0 hat sich an den englischsprachigen Einstellungen nichts geändert.

Wie also kann ich Firefox wieder auf Deutsch umstellen, ohne es komplett neu installieren zu müssen??

Hello,

I really dislike the "new" 20.bla-bla-bla version of FF because of the download window that appear in library window (wtfFF) and the colorful file system icons in it. SO I want to get back my "old" 19.0.2... Is this possible in therms of the structurаl differences mentioned above in the v.20?

I know about the site where I can find the exact version I need for downgrade with, but can I just run the setup without saving any data... just like when upgrading?

Please answer my question and let me know how to downgrade 20 to 19.0.2...

Thank you very much!!!

Firefox version 20 crashes on startup. I get a crash reporter saying it had a problem and crashed.Clicking the restart firefox a few times allows it to start in safe mode and it works in that.

I have tried uninstalling and reinstalling, keeping only bookmarks, etc, but it still fails on startup.

I am using Windows 7 Pro 64 bit. I had been using Firefox a few hours earlier and it was OK, the problems started after I shut the computer down and IE 10 was automatically installed - I was up to that time using IE 8. Firefox was my default browser.

I have since installed Google Chrome and that works OK. I have not tried reverting Internet Explorer back to version 8 in case I end up loosing my bookmarks etc, which are required for work.

Any advice on this ?

The troubleshooting information was obtained while in safe mode.

Basically whenever I open a new tab 'Delta ALWAYS comes up' as the default search! :(

I have reset Firefox. I have reset to blank and to Mozilla as default. I don't understand your instructions about malware (but is it???) resetting and too nervous in messing up my laptop to try ! :(

I now detest Delta Search and want it totally removed forever.

Nothing gets rid of it.

Only started about a month ago-ish. I run Win 7 Professional. Intel 3rd Gen Intel Core i7-3740QM Processor 32 mg ram Nvidia Quadro K3000M video card

Since the update to V.21 my mouse wheel no longer scrolls pages within the BBC website. www.bbc.co.uk

It was working fine, Firefox updated then it stopped scrolling.

• Unrelated* request username and password reminder fails to send email. Had to create another account.

Viewing these pages at suppose.mozilla.org in firefox 21, I can use the down key to scroll the down. However, this is not true for some web pages. For example, github pages :

<https://github.com/bower/bower>

pressing the down key no longer seems to scroll the page down. I've not tested it, but I'm fairly sure I used to be able to scroll with just the keyboard.

Not really a question, more of a plea...

Firefox 18.0 crawls on my machine. Not the browsing as such; that's only a little slower than 17.0.1 (still noticeable). I'm talking about opening and traversing menus and entering text in text fields on sites. I had to go back to 17.0.1 as it was just too annoying. This is on Linux Mint Debian Edition (Debian Testing), using the nl localized Firefox downloaded from the Mozilla site. Switching off extensions and/or using a new profile didn't help. If this doesn't get any better in following versions, I'll have to look for another browser when 17.0.1 becomes too old. Please don't make me do that. I've just tried Chrome and quite frankly, it's a bit of a joke...