Support Forum

When in firefox using Google maps and click on "EARTH" I receive a window indicating that to use 3D I need to install 21.0 Google Earth Plug-in with a "Download" option to click on. Note: Firefox 21.0 and MAC OS 10.7.5 have all current software updates installed. Safari & Chrome do not request for any plug-ins and 3D Earth option works fine. ANY HELP?

PS. my MAC does have an Intel HD Graphics 3000 installed but my MAC, Safari & Chrome work fine.

I activated the click-to-play plugins option in about:config, but unintentionally clicked the "never load for this site" option on one website. I actually want to always load plugins from this site. But now I cannot find how to change for that site.

The location bar does not display a plugin icon when I visit (even though I know that the page I'm visiting includes plugins).

In about:permissions, my plugin settings for 'all sites' and for that specific site are both set to 'always ask', but it doesn't do so.

How can I reactivate plugins for this site, without turning off the click-to-load plugins option? (ftr, I tested this and all plugins loaded correctly if that option is disabled)

I put some explanatory screenshots into an album on imgur, which can be found here: http://imgur.com/a/ZPvs7

Not Found

The requested URL /pub/mozilla.org/firefox/releases/21.0/mac/ja/Firefox 21.0.dmg was not found on this server.

This link was broken on v20!!! and NOW v21

JUST FIX the LINK I tweeted to FIrefox!! no answer!! BUNCH of ROBOTS!!!!!

I had to shut everything down on my computer last night. Normally, I don't worry about it and just go to history and restore previous session (though often the option shows up automatically when I reopen FIrefox. When I go into history and click on the Show all History option -- it looks like EVERYTHING has been wiped out. Is there anyway to get that information back? I have a Mac and am wondering if I can get that information via Time Machine somehow.

Before the recent update, 19.0, I would google something and see [PDF] next to a link. I click the middle mouse button to open it in a new tab. Firefox would download the file and open it with Adobe Reader. I like this.

With the new update 19.0, the pdf file would be opened in the new tab. I have to go and down load it and then open it in Adobe. I don't like this.

I go into preferences under applications. I look to see if I can change this. Next to Adobe Reader document, I choose Use Adobe Reader, but when I click on a [PDF] link, it still opens the file in Firefox and not Adobe.

I want it back to the way it was.

I go to a website that requires a Java plug-in. I downloaded the latest update (21) for Java 7 from Oracle but when I go to Add-Ons>Plugins in Firefox 20 the Java plug-in doesn't appear and when I do a search at the Get Add-ons nothing that mentions the Java Plug-in shows up. Where can I get the plug-in required to use with JRE7u21?

Mac OS 10.7.5, Firefox 20.0, Java Runtime Environment 7 update 21

Using Firefox 20.x , configured to always be in private browsing mode. For some reason, after a while of browsing, when I open a new empty tab, there is content saved on the dashboard of recently visited sites. This seems almost exclusively to happen only with images from i.imgur.com . These sites do not go away after closing and reopening the browser. The only way to get rid of these is to clear all my recent history. I should not have to do this, as my browser is always in privacy mode.

I am really not sure how to test this. If I clear my history, and go to imgur links, it does not happen right away. After a few days of web surfing, I will open a new blank tab and see there is content available in the new tab window. All those spaces should be empty.

Any ideas on how I can hone in on what is going on here?

The drop-down menu doesn't work and the search filed coding doesn't function properly in Firefox. It works correctly in IE, Safari and Chrome.

airportintel.com

I had a programmer install the code but he has been unable to determine why the site doesn't work right when Firefox is the browser. The search field sends the user to a specific airport for more information. Right now the only active airport site is SFO. The rest of the entries are for testing and don't go to a valid site.

Is there are reason for this and maybe a way to correct it. I've tried to clear the cache with no luck.

I am now getting the 'well this is embarrassing...' message EVERY time I open Firefox; I have my Home page set to always open 9 tabs - these are the SAME tabs I have opened at start-up for about 2 years - WHY this annoying message now?! When I click 'close' the Home page opens with all the tabs with no problem, but the message is really irritating & doesn't seem to be telling me anything, as there isn't a problem with any of the tabs? NB: In case you ask 'why 9 tabs'?; these are essential websites I use every time I am browsing/working; I cannot keep opening them manually every time. Please advise why this message comes up as here seems to be no problem, & how I can get rid of it? Thanks.

Hi,

This problem has been going on for a while, I thought it might have been the version of FF but it is still not solved. So my problem, my spell check does underline, no problem. But when I would like to correct the word and do a right click with my mouse the whole text field box freezes until I right click again with my mouse.

Also no suggestions do appear.

Any tips?

Cheers!

I have a question about crashes. Every time when I did images search, my firefox crashed. And sometimes, when I opened firefox, web pages suddenly closed and crashed.

I went to support page, I tried software update, firefox update, plug in update, OSX update, security ware update,reset the firefox, open with safe mode(When I opened firefox with safemode, it didn't crash.). But I can't solve the problem.

Is this crash happen because of the internet security software? If you'll have time, Could you help me?

Everytime I click on a link, which should open as a new tab, I get a blank screen and am required to "allow." This happens even in the same account, such as going from gmail to my google calendar. I added adblockplus and donttrackme, which might have caused it, but even after I uninstalled the same thing continues to happen. Any ideas how to prevent the allow requirement?

When clicking on 'tools' to got to 'options,' there is no 'option' to be found. Hence, I cannot go to tools to options to content to fonts and colors, and cannot change the default size of the browser. All documents I want to print from a website have the small font size.

I upgraded Firefox 19 and since then can't save any changes in Joomla 2.5.8 ... I'm having no problem in Safari and can't trace the problem to Firefox. I can't find anyone else having this problem in any search so I am truly perplexed.