Support Forum

This app market has taken over my home page. I went to control panel and deleted it there but it has not gone away. Avast is what put it there and I got rid of that trouble thing. any help will be grateful.

When I start Firefox a small window flashes on the top left my vista desktop. It flashes very quickly and looks no bigger then just the Minimize, Restore, and Close buttons of a window with a border. It doesn't happen when I open a new window. It happens in safe mode. It also happens after I've reset Firefox. I use MS security essentials and I've scanned with spybot and also malwarebytes. Anyone know what this may be?

I have several versions of Firefox listed in my computers download file. Is it safe to delete the older versions or are they NEEDED for the current version to operate properly?

I am trying to create a new Recovery Key. In Options, Sync, Manage Account, Generate a New Recovery Key, Save ... then when I select Change Recovery Key, I receive an error message that there was a problem generating a new Recovery Key.

I wish to be able to block a site from ever being seen in Firefox. Internet Explorer allows a list of blocked sites in each category - e.g. Internet, Trusted, etc. It includes a wildcard facility. How can I do this in Firefox?

Google, Yahoo, no matter who I search on - the warning pops up! I get no warning using Google Chrome or IE, but I hate those. It also says 'Infection:URL:MAL' and I can find no way to eliminate these warnings.

When trying to view some video's and widgets I get the error message that a plug in is missing. When I click to install the missing plug in it says no suitable plug in was found. This has been going on for a long time now. I have reported it before. These same video's and widgets work perfectly in my other browser but not in Firefox. The problem must be with Firefox. Can this be fixed please?

I installed the FF ver 21 upgrade this morning. Immediately, I am pestered by the Developer Tools panel incessantly opening up, blocking my view and interfering with whatever webpage I have open.

I didn't mess with any Developer Tool settings -- I wouldn't know what to do there anyway.

Judging by the frequent interval with which this interruption is occurring, I strongly suspect that it is linked to another systemwide problem I'm having under Vista, in which the cursor "jumps" at frequent, short intervals. I have not found any solution to the jumping cursor problem.

However, that problem was NOT previously causing the DT window in Firefox to keep opening up unasked.

This is a new problem and it is most definitely coincident with installing the ver. 21 upgrade.

Any suggestions to TURN OFF the DT function, or, anyone know about the weird jumping cursor in Vista?

I had to reset my browser a few weeks ago & now I can't get imikimi.com to download the full editor to work. It says I'm missing a plugin but when I click to download it doesn't. How do I fix it?

The computer is a Dell Inspiron 7000 laptop, running 32-bit windows. Yahoo.com requires Adobe Flash 10.3.183.75 to run video clips which in turn requires Firefox 4.0 or higher to be running to download and setup Flash (the above or later version).

My sincerest apologies if this double posts! The first time I attempted to send, it claimed I didn't have permission to access the page.

Anyway, I've recently upgraded from Firefox 14 (portable) to Firefox 19 (also portable), and noticed that the way Fx19 handles partially loaded images is much different. I don't know if this is a setting (I've looked and found nothing) or if it's a quirk of the browser, but I need the functionality that it used to have in order to properly use the internet with the speed of connection I have. So, I'm hoping someone can help me figure out a way to make Firefox 19 behave as 14 did.

In Fx14, and the way I need it to behave, when I stopped a page that was loading, images froze how they were -- even if they weren't fully loaded. So I'd have a partial piece of some images, a frozen frame on some gifs, but enough to figure out what I was looking at and whether I wanted to right click > reload image to see the full thing or scroll on past and save my bandwidth and time. (Since I view image-heavy sites such as tumblr, this is actually quite necessary for me!)

Now, if I stop a page while it's loading, any images that aren't fully loaded blink out of existence and become empty boxes. This is completely useless to me and very frustrating. But I'd greatly prefer if there's an extension or setting or about:config trick in there somewhere to bring back the old functionality. (To me, it almost seems like it might be a bug, that it's turning so many things into placeholders now.) I'd rather not have to downgrade just to get this important feature back, especially since Firefox 19 runs far more smoothly than Firefox 14 did, but it's something that I can't do without due to how I browse the internet.

I get the following message:the ordinal 459 could not be located in the dynamic link library. urlmon.dll. I get this when requesting list links within a genealogy program (not on the internet) Haven't noticed it on anything else yet because I have been obsessing over just that one program. At the same time I notice that my windows sidebar is not visible. Have not changed any settings. Java was disabled due to the recent exploitation. Would that have something to do with it. Or perhaps Firefox18 installed and then it went bad? Thanks in advance for any help. Running Vista.

I just upgraded Firefox for windows to version 21.0 After upgrading, when I enter a subject to search in the search box (in the middle of the page) of the Mozilla Start page and press enter nothing happens. It doesn't bring in any search results. The only way to navigate using the browser is to enter the website name in the address box at the top of the page and press enter. I'm running the browser for Windows Vista - 32 bits. I tried re-installing firefox and I got the same result. I also tried re-booting after installation and it still behaves the same way.

Please help,

Thank you,

Hektor

I was working on a project with many open tabs (30+) when around 19:30 firefox crashed (which happens quite regularly when that many tabs are open, got used to it). After the crash this time the tab about:sessiorestore didnt come up. Just my small tab on the left side which always stays there (my mail) what i told firefox to do (dont know the name for that in english cause i have dutch firefox) plus a tab with www.Qvo6.com, which also openend in a second window , while i had had only 1 window open. Typing in "about:sessiorestore" myself, the list appeared empty. Lost all of my open tabs. The menu options "Restore last session", "Recently closed tabs" and "Recently closed windows" were all grey and thus empty. I never had this before, it always worked. A lot of work is gone. The additional problem is that i cannot retrieve my tabs from my history cause one of the open tabs was a session restore tab itself, with a session containing a tab with in there also a session restore tab which i all wanted to be able to recover cause that were sites i needed for other important projects i was working on. The third level session restore was longer than 8 months ago, so those sites are not in firefox history anymore (why..? :/) and other, more recently opened pages are SO hard to find back in the thousands of sites i visited in the past 8 month that checking each site will be undoable, since i dont even remember the exact name of opened sites. I hope you can imagine the size of the problem to me here.

So: is there a file where different restored sessions are stored in? cause apparently different sessions can be saved and retrieved. Retrieving a session restore within a session restore - as i just described - did work before. Until you lose em all, like now.

Can sync or xmarks help me maybe..?

I really hope you can help me. Lots of effort and time is lost here. Love to hear from you.

PS can this be related to bug 651803 which i reported before..? ("Recently closed tabs" staying empty)

Oh and I installed and uninstalled a toolbar which changed the startpage to Qvo6.com but even after that, the last crash session restore still worked. Just thought i'd mention it cause Qvo6.com opened two windows while i had had only one open. Maybe that influences start pages after crash like session restore.

Sometimes I find that I need to refer back to an email that was deleted. Right now the emails are dumped from the trash folder very quickly. I would like to let the deleted emails stay in the trash folder for a much longer period of time.

When I am on Facebook, I play a few games. Eventually, my computer crashes, tries to restart, but it can't. I have to do a manual shutdown, wait about 3 to 5 minutes, then I can restart my laptop. I have everything I need to keep my pc up and running, at least I think I do. I hope you are able to help.

"1 File(s) can't be sent" error message comes up when I try to attach a file in Firefox when using att.net email. I am able to attach files without a problem in Internet Explorer. This is a fairly recent error message. I've tried to uninstall and reinstall Firefox and I still get the same problem. It works fine on my laptop in Firefox, but not on my desktop.

Why is it everytime I upload the newest version of your browser everything goes to shit?

Nothing on the internet works. My e-mail won't fully load, pandora won't work properly, adobe doesn't work properly, I can't access certain websites I try to get onto when applying for jobs, and this gets worse each time you update your software.