Support Forum

have updated to Mozilla Firefox 20 after restarting the computer I clicked on Tools and selected the options the moment i clicked on options Mozilla Firefox window get closed then i have to restart it and asked to restore the earlier windows.

I had Firefox 12 installed. I wake up in the morning to find that an update has taken place and I must reinstall Firefox 4 to get a browser which works. Otherwise my browser screen only shows the upper 1/2" of any web page.

I'm running AVG free and have the most updated versions of all plugins/extensions. Memory consumption goes as high as 160,000k resting, no video streaming, and as high as 300,000k+ when streaming. Video will interrupt and stop loading arbitrarily, also will force dropped connection. Only use multiple tabs rarely multiple windows.

Firefox crashes repeatedly. Most noticeably when I attempt to upload a file, but also when simply clicking in the locations bar to follow suggested troubleshooting options. I also cannot access various menu options such as Menus, Options without it crashing. This occurs whether or not I'm in safe mode.

I'm running FF 18.0.2.

I have run Malwarebytes andfound no malicious software.

I have attempted to submit crash reports by typing 'about:crashes' in the location bar, but instead of submitting the crash report I get a 'Throttling' screen with the following message:

You're seeing this page because the crash report you selected was held back from submission. For statistical purposes, we don't need every crash report and sometimes we decline the submission of a crash report as a form of throttling. If you'd like to see your crash report, type about:crashes into your location bar and your report will be automatically submitted to our server where we'll give it priority processing.

Thank you for reporting your crashes.

Unable to upgrade Explorer 6, as well as firefox. Computer tells me it can not find an access point or path can not be found. System: Compaq Preserio,Microsoft 2000 5.00.2195. I continue to have issues with freeze-up, downloads, web browsing, e-mail browsing etc. My web co. is Juno and they use Explorer as their default browse. I have contacted them many times with no luck. Is the anything you can help me with here. I have a limited budget, for I am unemployed and need this computer to help me find a job. Can you please help me with these issues?

                                                                       Sincerely, Ernest Caron

Firefox V18 is installed on a laptop running Windows XP, & has suddenly stopped working, after working ok since being installed. It now displays a blank page when you click on the homepage icon, plus entering a url brings up the word connecting, in the tab, but then displays a blank page with the words new tab in the tab at the top of the page. IE works ok, as does a portableapps copy of firefox 3.5.17.

I have tried re-installing V18.0.1, with no success, I have even tried uninstalling firefox, deleting all remaining folders & running a registry cleaner to see if their was anything causing the install to fail. Firefox still fails to work after all this.

The laptop has been kept uptodate with regards to upgrades, & I have tried doing a system restore to earlier breakpoints, but with no success. Any ideas? TIA

At every new launch of FireFox version 12, a warning dialog pops up to advise that FireFox will no longer support this OS and the OS should be upgraded to mitigate security vulnerabilities. I am well aware of the risks and accept responsibility for not upgrading the OS or the browser to any higher version than what is presently installed.

Is there any way to continue using this version of FireFox and this OS, without this annoying message appearing at every launch and taking focus away from the browser? Selecting "never check for updates" within advanced options has not prevented the check and message at launch.

http://downloads.yahoo.com/firefox/sysreq states

Mozilla Firefox Optimized for Yahoo! System Requirements Windows Operating Systems

Windows 2000, XP, Server 2003, Vista or 7

Dear Yahoo! do NOT rub salt in my wound.

firefox disabled my version of java, i went to the free download site to get the newest version, clicked on download then doubled click on it in the download list, this should have started the intallation but instead i got a message saying i needed an application to open the link and wanted me to choose an app. Install box did not come up as it has with other downloads. I do not want to open it i want to install it.

Ok, so when I go to places like twitchy or chicks on the right, the graphics and text on the page bleed into where they should not be. Right now I am having a hard time typing because I see in the text box the text at the top of the page here. (Another kind of problem with firefox chang category.

i have a windows 2000 1999 ibm thinkpad i series and i have firefox 12.0 and it wont upgrade to anything newer. i have tried beta, and aurora, and plain old firefox and nothing works, can you help?

Hotmail is not working with Firefox 12.0, since 9/5/2012?

I am using Firefox 12.0. I did not have issue with hotmail, but I am facing problem this week. The were lot of messages in Hotmail forum about it. They suggest to reach firefox support. After entering login the page freeze. I am not able to continue.

Two problems:

1. I am unable to post comments from FF, but I can do it from IE, though it takes ages with IE. Checked for Virus etc. with McAfee, ZoneAlarm and Spybot. FF versions 4 later changed to 12. Both do not allow - just keeps waiting (tried up to about 1 hour). It started about a month ago.

2. I am unable to attach .pdf files from FF in Yahoo Mail. It works from IE - though it takes ages (script?).

I am using 'NO Script' from FF - but for most cases I have to go to 'partially allowed' mode.

Thanks

SB

FF v12.0 Windows. Winamp is system default mp3 player. Regardless of settins in "options", FF 12 always begins downloading streaming mp3 instead of opening winamp. Anybody have a fix or workaround or is it time for a different browser?

I've just had to roll-back to Firefox 3.6.16. For those with a similar problem, here's the link: http://www.mozilla.com/en-US/firefox/all-older.html

Firefox 4 became unusable. Firefox 3.6.16 is using about 110,00k of memory - but Firefox 4 was using, typically 160,000k but anything up to 200,000k causing my machine to hang as it struggled to find the memory.

The weird thing about the memory use was that it just kept on climbing - just a couple of tabs open, nothing special, but you watch the memory usage keep stepping on in about 200k increments.

There appears to be a major memory leak in Firefox 4, and until it is rectified it really is, for me, completely unusable. I had to use explorer to download 3.6.16 it was that bad.