Support Forum

I have been playing on king.com for years. Now I can't and can't play at other sites that I've tried. King.com sent me an e-mail saying to reinstall my browser without any add ons, as well as their ActiveX control, which I can do by deleting the old version. They also suggest reinstalling the latest version of Flash. I don't know how to reinstall firefox, ActiveX or flash. Can you help please?

hi there,

  I could not find features request page hence  here.

I know Firefox  can disable plugins and also it can stop  loading  the images,  but , it takes too much time to search in the options and set it for every page i need.... my issue is e.g. by looking email and all  commercial trash popping around that wastes  my PC resources and electricity.
Opera has this options since ages and the main reason why i use it .

All the best

In Toronto we can play podcasts from CBC [cbc.ca] or get Sudoku pop-ups from thestar.com, but when visiting the US (where we are now) we cannot do either. I tried reloading Flash and Real player, and that worked for one day. But now we still can't get either, yet we have no trouble getting them with Google Chrome or Internet Explorer. So the problem is specific to Firefox. Any suggestiions about what to do, other than switching to Google or Explorer?

arthur forer

Had firefox installed and today while trying to turn off computer it reacted differently. Kept turning on and off. Earlier was on MSN and jumped to another page and started showing alot of info on showtimes on MSN. Wondered if my firewall was still on.

I believe I picked this up downloading a font....This search bar loads as a tab at start-up I cant find an uninstall process any where in FF add ons or windows programs (uninstall). I've even "removed" it from the "manage search engines, it still reappears.......

When I go to fullscreen mode, all my bookmarks disappear. When I minimize the window, they reappear.

My question is: How do I keep my bookmarks ontop/displayed so that when I'm in fullscreen mode, I don't have to minimize the window to click on a bookmark then go back to fullscreen mode.

The autohide mode during fullscreen I do not mind just the issue with my bookmarks disappearing during fullscreen mode

Wanted to let you nice people know who tried to help me that Java put up another new update (gee, I wonder why?) and after several installs and removal of older Java, it finally took. Everything matches in my computer where it's supposed to be except for one thing. Someone who had earlier answered my question told me to go to the Java homepage and test there to see what version I had. After Java properly installed and plug-in page and my add-on page and my installed programs all jived, I went to Java to just check if it reflected my new version and it doesn't. It bounces to a page saying why Java isn't working. Well, duh. I have news for it, I have it done. I think these things are done to drive us crazy. LOL! Anyway, just wanted to let you know the latest and thanks!

Mozilla Plug-in page showed Java was outdated and needed updating. I did do that but the plug-in page still shows Java Deployment Toolkit 7.0.90.5 10.9.2.5 & Java (TM) Platform SE 7U9 10.9.25 as being outdated. But when I go to my add-on page and check my plug-ins, those are both showing up as being installed and enabled and the date I updated them on which was today 12/12/12. Also I went to www.java.com to check what the latest version was and when you click on downloads it automatically checks to see if you are running the current version and it says I am running the latest version. I even went and uninstalled some old java updates that I forgot to remove in my programs. Should I just ignore the *outdated* plug-in reminders for those two on Mozilla's plug-in page since everything else is telling me I did it correctly? Thing is, how do I know when there is a new update if those two never update and consistently show they are outdated? Thanks to anyone that may be able to answer this question.

I recently changed to a wide screen monitor, hoping to use it to view multiple windows at one time. Now, however, the windows are just really wide. I tried to change the window size, but then I just ended up having to use a horizontal scroll bar-- which is really inconvenient for me. So, can I change the window settings so they just don't fill my whole screen? I'm not super computer savvy. Thanks for helping!

I recently changed to a wide screen monitor, hoping to use it to view multiple windows at one time. Now, however, the windows are just really wide. I tried to change the window size, but then I just ended up having to use a horizontal scroll bar-- which is really inconvenient for me. So, can I change the window settings so they just don't fill my whole screen? I'm not super computer savvy. Thanks for helping!

for many days when i click on update firefox - critical etc. the screen bar never stops - i left for an hour and it still did not install the update(s) i have unexplained mini crahses and wonder if it is perhaps this critical update that won't update on my computer 64 bit windows 7 4 gig ram 750 had drive lenovo about a year old machine

If "Match Case" is used then Firefox is closed then reopened, then Find is selected, "Match Case" is still checked. If I forget to uncheck it, I do "Match Case" searches without knowing it's case sensitive.

Running latest version of FF. Running Hide IP NG 1.69. The two do not like each other. Hide IP works fine in IE so issue is with FF. Worked fine on earlier version of FF. If i have Hide IP working FF will not connect with any sites at all. Your FAQ do not solve the problem

After a computer restart, Firefox always defaults in Options, Tabs, 'Open new windows on a new Tab' unchecked. After checking the box Firefox will then open new windows in a tab instead of a new window, However after a shutdown of the computer the check mark is gone and must be rechecked. Is there a way for Firefox to remember the check mark when the program is restarted?