Support Forum

1) When I click on links from Google searches it redirects to Ad websites...

2) When I have Internet windows open suddenly audio (that sounds like it is coming from other unopened websites) will start playing.

Why does firefox have to update so often? If you guys can't get it right, then maybe you need to hire some smarter people.

But seriously, Firefox asks me to update WAY too often and I am getting sick of it. I do not like updates. And I never seen a major difference in firefox anyway, so what is the point? The only thing is does is annoy me and waste my time.

I am sick of being asked for an update all the time, and the worst part is that when I say "NO" it just keeps asking. And asking. And asking. And asking. (I can do this all day, see how annoying it is).

To make my point,I am going to keep asking my question over and over again until I get a decent response. See how you like it. :)

Thank you.

I use Firefox 3.6.22 on a Mandriva Linux desktop. Now between Translate and Facebook is something named Skipity. I have a feeling I have not seen it before, Anyway I do not like what it shown when clicking on it. How do I get rid of it?

Regards Lars Backman, Helsinki

I am transitioning from Win XP to a new Ubuntu Linux OS (10.10 or higher). Firefox help pages only give information about backup/restore settings within a single OS. I want to transfer all of the settings, extensions, preferences, bookmarks, everything that I have built up over the years on the Win XP version to the Firefox I'll be running on Ubuntu.

Can I use Firefox Sync to do this? If so, how? If not, what do I need to do?

I'm comfortable using a Linux command line and poking around in Win XP's hidden files. I know where the Firefox data lives on both Win XP and on Ubuntu Linux. I just need to know how to transfer that data into Linux-readable data.

User created folders within the Bookmarks Menu, as well as sub-folders, will have their names changed to that of another user created folder from elsewhere in the Bookmarks Menu. Contents will not be moved. With approximately 50 + primary folders, each of which my contain up to 20 sub-folders, and often many sub-sub-folders in addition to that, the task of tracking where my bookmarks are located is nearly impossible.

I truly believe you should invest more in the provision of a simple stable platform for your users, and invest less in the bells and whistles you are so proud of trumpeting and of which I utilize none voluntarily.

My question is twofold: 1. What can I do to achieve simple and dependable bookmarking functionality? 2. When will you fix this problem so that I don't have to waste time in the future performing a fix that ought to be a fundamental element of a stable system in the first place?

I use windows vista.When I go to White pages (Sensis) I go to type a letter and things blank out. I click ,lets say "goverment" and it comes back with first letter typed.Second letter blanks again,same as above and so on for every letter.No problem with Explorer.Go to my laptop with Windows 7 and even older Firefox and also no problem.I am no computer expert,but for what I have read I dont want to upgrade every week.I dont want to lose my book marks.I didnt like losing Google ,web or Aus,just because you choose not to support it.One finds this out only after upgrades.I am on 3. something and dare not upgrade to 7,8,9 or what ever you are up to now.I will upgrade manually when I choose,not have you over take that and I would not be able to stop it.No programs I have get to update etc unless I choose to,its my computer its my choice.Lynnette.

How do I stop getting the "This Connection is untrusted" ? I even got it when i went to "support.mozilla.com". I get this error message on just about all webstites: google, bank of america, amazon, even mozilla. How to disable this feature? I am not a computer geek, so dont give me a super tech answer. Thanks.

Please remove this feature Firefox.

Hi

XP sp3 4gb ram Firefox 6.0.2

Firefox crashes every time I do any of the following. Then I have to force quit Fire fox.

If i click a download link on a web page, Firefox freezes the instant I click the link ...but Firefox does not freeze if I click a web link on a web page or page navigation link.

If i go to the Menu bar > Tools > Options, Firefox freezes the instant I select Options from the Tools menu. ...but Firefox does not freeze if select any other item from the Tools menu.

If I go to the Menu bar > File, Firefox instantly freezes the instant I select either "Save Page as..." or "Open file..." ...but Firefox does not freeze if I select any other option from the File menu such as: New Tab, New Window, Send Link, page Setup, Print, Exit etc

If I go the Menu Bar > Bookmarks > Show all Bookmarks > Import and Backup, Firefox instantly freezes the second I select "Import" or "Export" ... but Firefox does not freeze if I select any other command in the Bookmarks sub menus, nor does it freeze if I back out of the menu entirely.

Same as above for History if I select "Import" or "Export"

...so I have isolated the problem to a limited number of commands in Firefox that cause Firefox to freeze... described above. Everything else in Firefox works fine.

HERE IS A SUMMARY OF WHAT CAUSES THE FREEZING: • Clicking a download link on a webpage • Going to the Menu Bar > File and selecting "save as" or "Open File" • Going to the Menu bar > Tools and selecting Options. • Going to Bookmarks > Show all Bookmarks > Import and Backup and selecting either "Import" or "Export" • Same as above for History if I select "Import" or "Export"

Everything else in Firefox works fine. I went through every menu command and checked for freezes. Only the commands I mentioned above cause the freezing.

I tried the following to try to fix it:

• Reset my modem and router (Problem still exists)

• Uninstalled FF. Deleted folders, profiles (Downloads.sqlite), Registry entries. Reinstalled. (Problem still exists)

• Restarted FF in Firefox safe mode. (Problem still exists)

• Restarted in Windows Safe mode and then started FF in Firefox safe mode (Problem still exists)

• Disabled Window firewall. Disabled ZoneAlarm firewall, Shutdown ZoneAlarm firewall. Set Internel Options to default settings. (Problem still exists)

• I reset the config option: browser.download.manager.scanWhenDone to false

What does work? • Firefox does not crash when I click a link an go a website, navigate a page, use a menu item command.

• Firefox works fine on my other computer.

• Internet Explorer works fine on the computer that Firefox is having a problem on.

• My other applications work fine on the computer that Firefox is having a problem on.

I want to add that, I just overcame the XP Recovery Virus by following a post that suggested running the following software to fix the virus. Everything seems back to normal except Firefox.

The software I ran to fix the problem are listed below: • malwarebytes • superantispyware • ccleaner • combofix. • smart defrag • then load a good anti-virus. (I ran Zone Alarm virus scan)

I upgraded to v8 and haven't been able to read my emails since. The headings are there but not the body. I reloaded an older version but they're still gone. At one stage I couldn't even open FF. I had to reinstall IE9 for various reasons and I can see the through there OK, but FF has been my default browser ever since it was launched and I want to keep that way.

I have problem downloading application files including updating Firefox and Adobe plugin and any online games. There is always this message prompt as below:

This link needs to be opened with an application. Send to: "c:\Program Files (x86)\Media Finder\MF.exe" "%1"

Please advise what to do.

I closed Firefox. When I restarted it, it did not ask me to restore session and all the history and bookmarks were gone. The backup arrow button does not work. When I went to the options to reload the backup it gave me a list of 5 backup date. When I tried to restore any of the, the message the the backup file could not be used. Help

I read many of the complaints from others already trying to use your defective new system. I am not going to struggle to make a system work. If you don't fix the problems, I'll find another system which is user friendly.

Hi, so I recently used Firefox 4+ for the first time, and I like the way it puts the "Open link in new tab" above the "Open link in new window" (when one right-clicks on a link). It takes a bit of getting used to at first, but it's actually a lot more efficient and practical.

But here's the issue - I'm often going back and forth between my one computer which has the newer version (7 I believe - they're coming fast these days!) and my other computer which still has FF 3.6. It gets confusing switching back and forth.

So is there a way to adjust the settings of FF 3.6 to put the "new tab" above "new window" (like it is in FF 4+)?

Of course I know the easy reply is to go ahead and upgrade everywhere to the newest version, but this computer uses Linux and I'm happy enough with the overall setup, don't wanna mess with new repositories and everything, so I'll probably stick with this version until I upgrade the OS in another year or so.

So does anyone know a way that this can be adjusted?

Thanks :-)

I often like to have a lengthy article read to me out loud with a voice that I choose from the many voices available with my Mac. Does Firefox have a text to speech feature available to me as a 'tool' that I can easily access and use?

Before I test any version of software for my windows XenApp servers, I download from my Linux box then test on my Virtual windows instances that I run. Many of my users use firefox from our citrix servers, and one of our internal PHP servers is coded specifically with firefox in mind! Testing has now become a problem since it is definitely NOT obvious how to download a different OS of the firefox browser! Would really like to be able to go to the file download area for other OS's! Just point me in the right direction...