Support Forum

I use windows 7 on a Lenovo thinkpad, everything is up to date as far as I can tell. Sophos antivirus.

Every couple of weeks, I get a large popup window that is titled "Software update" with the firefox logo beside it. The message says "It is strongly recommended that you apply this update for Firefox as soon as possible."

The only other thing it says is a link "view more information about this update" and the options to click next, or cancel. No matter what I click, nothing happens, so I always just close the window.

I wish I could attach the image b/c I took a screenshot of it.

What the heck is this and how do I make it stop?

I have concerns regarding security of computer and my personal privacy while using anonymox. I need some rarefactions regarding the same:-

1-Has the add-ons developed by Mozilla or it is a third party application ?

2-Is it Safe ?

Let's say I fat-finger a url (e.g., Facebook..com), or I type "fac" into the address bar and either miss the down arrow or hit "enter" before the websites containing "fac" appear in the drop-down. I realize my error immediately, hit "ESC"... and rather than stopping, Firefox continues on to the error message ("Server not found: Firefox can't find the server at www.facebook..com") or the search results (First Acceptance Corporation, according to Google) until that page finishes loading. This wasn't an issue with older versions of Firefox--actually, it was one of the reasons I preferred Firefox to IE, since all versions of IE always behaved as I described above. Is there a reason newer versions of Firefox can't stop loading a page immediately upon my hitting "ESC" the way older versions did perfectly? More importantly, is there something I can do to get my forced upgrade of Firefox to replicate the good user interface of previous versions? It's not a huge issue, but it's irritating and seems like a step back.

When I choose an m4v file on the 'net, FF *downloads* instead of *streams* the file to Windows Media Player; IE9 and Chrome immediately launch WMP and begin streaming the video.

 I have the latest WMP plugin, and I have set the default program to WMP for M4V files.

Running Windows 7 and FF 15.0.1.

Has been happening for about two weeks now. Firefox crashes whenever I receive a facebook message while it is opened in a tab. It still happens in safe mode. All my drivers are up-to-date and my firefox + extensions are uptodate

I've tried reinstalling flash, clearing cookies/history, and reinstalling firefox and it still happens (but when i reinstalled firefox, i did the backup/restore thing that restored everything so I have not tried a true clean install.)

Thanks.

After installing these addons https://addons.mozilla.org/en-US/firefox/addon/personal-titlebar/?src=search https://addons.mozilla.org/en-US/firefox/addon/iconic-firefox-menu/

the titlebar becomes a little bigger. How to trim it a little so that it comes the same height as it is without this addon. One more thing, i have tabs on bottom, but with the plugin tabs cannot go all the way to the top how make that feature work properly?

Gmail itself will load - if I type the gmail url in; if I just try and navigate to it from, say, google.co.uk it won't load. My university recently switched to gmail and none of their links work for me either.

Google maps displays a grey square with a "sorry we have no maps available for this area at this magnification" message for every location, at every magnification.

I was trying to print a calendar. Mozilla asked me to do an update and I lost my toolbar for Yahoo(I have reinstalled that) but I have no place to type in a web address. I am not very good with computers and your program is driving me crazy. I even tried a system restore but Mozilla is blocking that too.

I first noticed this problem yesterday when trying to copy/paste into Word 2003. I disabled all Add-ons, restarted FF, problem solved. I enabled all Add-ons, restarted FF and problem went away. Today it is back but not only a problem with Word but Windows Live Mail too. I see others have this problem so it seems to be a FF problem and not just mine. I'm running FF 15.0.1.

Certain websites do not load correctly, the webpage sometimes does not display. Upgraded to current version of Java, this did not solve the problem. The most blatant thing I noticed is that when I hit the plus button to open a new tab, the page that displays displays my nine most favorite websites, all nine have descriptions, but only two or three display the actual web page. I also have hotmail and when I try to load some pages directly from the e-mail I get the message Javascript needs to be enabled.

I have been using Firefox for some time now. I love the browser. I really really hate this plugin check page that opens every time I open Firefox. It is just annoying.

I updated all the plugins that were vulnerable, but there are some other plugins that it doesn't seem to recognize or whatever, and it asks me to research those. Is this the reason why the plugin check continuously pops up?

I don't know why Mozilla designed this page to be so annoying. I know it's as simple as closing out of it, but it is just buggy to me and a constant reminder that I don't know something about these plugins LOL it drives me crazy...

Please help. Thanks.

I recently had to install the Java Plugin.... Well, it took me about 20 minutes to get it right... I made some mistakes, like, copying another Lib files, or copying the lib files themselves and not links to them. I should say i am using Slackware 14.0. Well, i managed to install the plugin correctly, but firefox changed from this: http://cdn.portableapps.com/FirefoxPortable.png to this imageshack.us/scaled/landing/837/snapshot1c.png

I am new to Linux, kind of... And i am new to Firefox too... I searched online but i couldnt find nobody with the same problem... I checked to see if it was a Theme, but i only have the Default 15.0.1

I am currently running version 15.0.1 under Windows 7 with "Firefox 3 theme for Firefox 4+" and "Status-4-Evar" installed to mimic the look of version 3.6. The update wizard for version 19.0,2 says my addons will not work with it. Are there other means available to make Firefox 19 -accurately- mimic the look and function of version 3.x? I HATE the overly-slick, colorless, everything-hidden look of the newer interface and refuse to upgrade unless I can duplicate the interface I have now. I just want to know ahead of time if it can be done, rather than change versions just to revert back if I find I can't have what I want in the new version.