Support Forum

Let's say I fat-finger a url (e.g., Facebook..com), or I type "fac" into the address bar and either miss the down arrow or hit "enter" before the websites containing "fac" appear in the drop-down. I realize my error immediately, hit "ESC"... and rather than stopping, Firefox continues on to the error message ("Server not found: Firefox can't find the server at www.facebook..com") or the search results (First Acceptance Corporation, according to Google) until that page finishes loading. This wasn't an issue with older versions of Firefox--actually, it was one of the reasons I preferred Firefox to IE, since all versions of IE always behaved as I described above. Is there a reason newer versions of Firefox can't stop loading a page immediately upon my hitting "ESC" the way older versions did perfectly? More importantly, is there something I can do to get my forced upgrade of Firefox to replicate the good user interface of previous versions? It's not a huge issue, but it's irritating and seems like a step back.

When I choose an m4v file on the 'net, FF *downloads* instead of *streams* the file to Windows Media Player; IE9 and Chrome immediately launch WMP and begin streaming the video.

 I have the latest WMP plugin, and I have set the default program to WMP for M4V files.

Running Windows 7 and FF 15.0.1.

Has been happening for about two weeks now. Firefox crashes whenever I receive a facebook message while it is opened in a tab. It still happens in safe mode. All my drivers are up-to-date and my firefox + extensions are uptodate

I've tried reinstalling flash, clearing cookies/history, and reinstalling firefox and it still happens (but when i reinstalled firefox, i did the backup/restore thing that restored everything so I have not tried a true clean install.)

Thanks.

Nothing at all when I go to add-ons. I can not delete or disable any since I can not see them. One of the add-ons has a bunch of settings but I can not change them. When I open Add-ons manager there is nothing, not under any of the categories on the left. Extensions, Plug-Ins, Appearance, Gett Add-ons, all blank.

My job includes examining a large volume of solar images in movies. For example, take a look at http://aia.lmsal.com/aia_cadence/aia_0304_orig_20120831_1915/AIA_0304_ORIG_20120831_1915_j.html, which is more than 120 MB. On my Mac (OS 10.6.8), this used to run smoothly on Firefox, but when I upgraded to version 17 earlier this year, it stopped running smoothly with frequent blank frames. I remember last summer I was on version 15 and the movies ran without problem. Therefore I downgraded to version 15, and have ignored prompts for upgrade up to now. Is this problem known and has it possibly been taken care of in the newest version? I was told by my colleague that version 18 was pretty much the same as version 17 (bad), and that Google Chrome could handle my movies properly.

After installing these addons https://addons.mozilla.org/en-US/firefox/addon/personal-titlebar/?src=search https://addons.mozilla.org/en-US/firefox/addon/iconic-firefox-menu/

the titlebar becomes a little bigger. How to trim it a little so that it comes the same height as it is without this addon. One more thing, i have tabs on bottom, but with the plugin tabs cannot go all the way to the top how make that feature work properly?

I'm forced to log in time and time again for certain sites. While on others I stay logged in as long as I dont deleted my cookies. I've got "Tell websites I dont want ot be tracked" unchecked and AdBlockPlus installed.

Gmail itself will load - if I type the gmail url in; if I just try and navigate to it from, say, google.co.uk it won't load. My university recently switched to gmail and none of their links work for me either.

Google maps displays a grey square with a "sorry we have no maps available for this area at this magnification" message for every location, at every magnification.

Hello!

I've been using Firefox 15 for a while now, for different reasons, but decided to update to 19 recently. I realized then that some features on some pages didn't work as they used to. I have a blog and one of my pages is a scrapbook, the code includes jQuery and isotope transitions. It should do this when hovering over the images: http://media.tumblr.com/1645da372a86ad29161e70fdc47ecb1d/tumblr_inline_mjgfl6hrxf1qz4rgp.jpg But it doesn't. It stays the same if you're using anything above Firefox 15, I checked with friends who have updated versions of Firefox.

Is this a problem or is it how Firefox will be from now on? I went back to 15, but I'd like to be able to upgrade and that not only me and those with anything under Firefox 15 be able to see the site correctly. This is the website: http://le-scrapbook.tumblr.com/book2013

Thanks! I'll appreciate a helpful answer as if this is how it'll be from now on or just a bug to be resolved on a future update.

I was trying to print a calendar. Mozilla asked me to do an update and I lost my toolbar for Yahoo(I have reinstalled that) but I have no place to type in a web address. I am not very good with computers and your program is driving me crazy. I even tried a system restore but Mozilla is blocking that too.

Hello!

I've been using Firefox 15 for a while now, for different reasons, but decided to update to FF 20 over a week ago. I realized then that some features on some pages didn't work as they used to. I have a blog and one of my pages is a scrapbook, the code includes jQuery and isotope. It should do this when hovering over the images: http://media.tumblr.com/1645da372a86ad29161e70fdc47ecb1d/tumblr_inline_mjgfl6hrxf1qz4rgp.jpg But it doesn't. It stays the same if you're using anything above FF 15, I checked with friends.

Is this a problem or is it how FF will be from now on? I went back to 15, but I'd like to be able to upgrade and that not only me and those with anything under FF 15 be able to see the site correctly. This is the website: http://le-scrapbook.tumblr.com/book2013

Thanks!

I first noticed this problem yesterday when trying to copy/paste into Word 2003. I disabled all Add-ons, restarted FF, problem solved. I enabled all Add-ons, restarted FF and problem went away. Today it is back but not only a problem with Word but Windows Live Mail too. I see others have this problem so it seems to be a FF problem and not just mine. I'm running FF 15.0.1.

Certain websites do not load correctly, the webpage sometimes does not display. Upgraded to current version of Java, this did not solve the problem. The most blatant thing I noticed is that when I hit the plus button to open a new tab, the page that displays displays my nine most favorite websites, all nine have descriptions, but only two or three display the actual web page. I also have hotmail and when I try to load some pages directly from the e-mail I get the message Javascript needs to be enabled.

I am testing NTLM over GSSAPI/SPENGO functionality that our proxy supports.

On mac (OSX 10.8.2), I have got FF (15.0) browser. I have added the proxy to the browser, updated network.negotiate-auth.trusted-uri, network.negotiate-auth.delegation-uris and network.automatic-ntlm-auth.trusted-uri tp point to the forward proxy I am using.

When I browse a website, here is what happens -

(proxy to FF) Proxy-Authenticate: Negotiate

(FF to proxy) Proxy-Authorization: Negotiate YEgGBisGAQUFAqA+MDygDjAMBgorBgEEAYI3AgIKoioEKE5UTE1TU1AAAQAAAAUCiGIAAAAAGAAAAAAAAAAYAAAABgGwHQ8AAAA=

(proxy to FF) Proxy-Authenticate: Negotiate oYHyMIHvoAMKAQGhDAYKKwYBBAGCNwICCqKB2QSB1k5UTE1TU1AAAgAAAAoACgAwAAAABQKJYvNEPJKZ57ZWAAAAAAAAAACcAJwAOgAAAFcAMgAwADAAOAACAAoAVwAyADAAMAA4AAEAFgBWAE0AMQAwAEIAUwBEADAAMgA3ADMABAAoAGQAZQB2AC4AcwBiAHIALgBpAHIAbwBuAHAAbwByAHQALgBjAG8AbQADAEAAdgBtADEAMABiAHMAZAAwADIANwAzAC4AZABlAHYALgBzAGIAcgAuAGkAcgBvAG4AcABvAHIAdAAuAGMAbwBtAAAAAAA=

Then FF does not respond back, instead shows "This Page Cannot Be Displayed" When I did packetcapture, it shows that FF tries to do NTLMSSP over SPENGO and sends "negTokenInit" with NTLMSSP_NEGOTIATE. When Proxy sends "negTokenTarg" with NTLMSSP_CHALLENGE, the browser does not respond back.

Please let me know if you need any more information.