Support Forum

Friends:

The latest Firefox won't launch. Here's what I get...

gardei@gardei-lab:~$ ./firefox/firefox XPCOMGlueLoad error for file /home/gardei/firefox/libxpcom.so: libxul.so: cannot open shared object file: No such file or directory Couldn't load XPCOM.

Both .so files exist in ./firefox

Thanks. -- BG

I downloaded this setup file and when I tried to run it from my downloads window, the extraction failed due to it being a corrupt file. Is there another source for this file as well as the other file in the Firefox 4.0 English US folder?

Does anyone know of a legitimate alternative human support option for Firefox, such as telephone, or chat, or direct one on one email, including paid/fee-based, options?

Thanks,

SK

The computer is a Dell Inspiron 7000 laptop, running 32-bit windows. Yahoo.com requires Adobe Flash 10.3.183.75 to run video clips which in turn requires Firefox 4.0 or higher to be running to download and setup Flash (the above or later version).

I've migrated my WIN 7 desktop profile to the Microsoft Surface Pro (Win 8). I copied the profile over, and everything seemed to come over fine, except for my add-ons. None of them came over. Are they stored somewhere else, or do they need to be downloaded again? TIA for any help.

Rich

Win7, 32bit, PC. I'm moving to a new ISP (i.e. from BT to Plusnet). I've been using Firefox as both browser and e-mail client but to help me maintain clarity I want to use T-Bird as e-mail client. I would like to copy my address book from Firefox to Thunderbird but cannot find out how to do it. Can you help, please?

upgraded to version 18.0.2 Firefox started getting flash player fail message tried installing flashplayer11x32_mssd_aih.exe install windows just closes and still no flash in firefox

Just redid my XP installation. In past, under hk.yahoo.com (Hong Kong Yahoo, Chinese), I'd get a writing pen next to the search box so I can write Chinese. Now, with the latest Firefox installed, I don't have it anymore. What can I do to get it back? Thanks for any help.

I can close the box by going to the task bar and clicking on the x of the open box. It started a couple of weeks ago, i haven't installed any new software or downloaded anything new.

We want to create a standard environment on Windows 7 that has a standard profile - all the bookmarks we want, set FF as default browser and extensions available to all users and for the new user.

I am trying to update firefox and thunderbird and seamonkey on my IBM AIX 5.3/7.1 systems.

Trying to find the latest version that works on my system.

Environment:

  IBM pSeries hardware (Power 4 and Power 6) running AIX 5.3 and AIX 7.1.

IBM latest version is 3.6.26. Really need a newer version. Having problems at a number of web sites.

Anyone know where I can find a newer executable binary? Or the latest source with the instruction on how to build firefox on my system using gcc 4.7.2?

1. I open Firefox and get a message to upgrade (I'm on 18.0.1). 2. I download the 20.0.1 upgrade and install it. 3. I check Tools/About and have successfully upgraded to 20.0.1. 4. I close Firefox. 5. Goto step 1.

I had an old Dell Inspiron and it was stolen. Now I have a new HP laptop and would like to sync the old Firefox data from my old laptop that was stolen. The above key is the only key I have. Please help!! Thanks.

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My laptop is Win XP Pro and Firefox. Firefox updates are automatic.

When downloading a program or app. the Download Box always appeared and upon fully downloaded I click twice on the file name to proceed to the next steps of Save and Install.

But now the Download Box never appears and I'm having alot of problems.

( I am posting the question from my Vista/Firefox PC as most of my email and Help systems are on the PC )

Someone please help.

Thanks

I was hoping there is a 64 bit version that runs with windows 7 64 bit. Please let me know as both of the pc's in my house run 64 bit win 7 and firefox version 20 32 bit. Thank you.

Hi, I have just installed firefox to download a video from facebook to my computer. Firefox only allows me to save a php file when I need an MPEG file. How can I address this? Thanks Faye