Support Forum

Tonight I've been using Auslogics BoostSpeed v5.4.0.10 (the latest version) to clean my computer. There is a "Privacy" tool included which among other functions allows one to "Erase History". Once inside the "Track Eraser" module the user is presented with various checkbox options for deleting from installed browsers and WIndows

For Firefox I selected cookies, typed URLs, form autocomplete, saved searches, temporary internet files and download history as "history tracks" to be deleted.

The scan found approximately 1700 "history tracks" that were previously typed URLs. Upon reopenng Firefox it seems that did not touch my current history (deleted manually, last done over a month ago), nor my bookmarks. When I open the "Detailed Report" link in BoostSpeed that opens in-browser, the subsequent page shows the tracks detailed and itemized. In the list are sites I haven't visited in years. Spot-checking a few of the addresses shows that they haven't been deleted from my bookmarks file, either.

I'm curious where these addresses have been stored. I've been using Firefox since around v3 and the only common denominator I can think of, through various profile migrations and the changeover to sqlite files, is the bookmarks file.

Could a file connected with the Awesome bar have been saving these, even though I turned it off Awesome Bar capability as soon as that function was introduced? Plus, I think some of these addresses pre-date FF providing typed suggestions in the address bar.

One thing I have noticed is that when I do finally manually delete my history, there are a list of websites from years ago that seem to be "stuck", maybe about 200 links from 2008-2009 (?) that I can't get rid of no matter how many times I try to dlete the entire history. They were not touched by this Auslogics clean and are still at the bottom of my history list in the sidebar.

I have been accessing a Facebook app right along without any issues, and now suddenly Firefox is saying that the certificate is invalid and will not let me connect. The problem is that I am not being given the option to bypass the warning, all I get is the Get me out of here option. I have tried clering all histories, caches, etc. I have even gone so far as to uninstall Firefox, remove all personal settings, and reinstall it, and it still hasn't solved the problem. I have tried all the suggestions posted here, and they have not helped/

Got a new PC with windows 8. My Firefox bookmarks are gone. They are still on my mac. How can I get them on my PC? Going into explorer as directed was no help, (View) was not an option. It seems Windows has fewer tool bars for this type of thing.

I'd like to view my history in tree form with the site listed and details collapsed. Once I find the right site then I can open it to view the details. I managed to find how to change this by accident on one computer but I cant find it again.

I have many Favorites saved on IE which I have successfully transferred to Firefox. However, I need to also have the User Names and Passwords for these Favorites transferred as well. How can I do that?

This functionality does not - nor has ever existed in any version of Firefox. (as far as I remember)

This question has been asked multiple times - and the answer is usually incomplete or too time consuming (especially for those of us who have over THREE THOUSAND bookmarks separated in hundreds of folders)

The only decent answer - used to be - to install an addon called SortPlaces: https://addons.mozilla.org/firefox/addon/9275 - though for some reason the developer was offended by those in control of Mozilla and has pulled all of his addons from every site that is easily accessible - the newest version of firefox has broken this add on - and Firefox has a very useless sorting system. --

Sorting your bookmarks - one folder at a time - using a right click option - that only works when you 'view -toolbars-bookmarks' (or when you right click within the bookmark menu system) is a pitiful system -

Why can't you sort it when in 'bookmarks - show all bookmarks' ?? (well you CAN sort it there - but it will revert back to its un sorted form upon closing the interface)

Why can't you export it into a json - or html - then sort using a text editor - or some other program - then re import?

With the promotion of your online bookmark sync system you would think that something as simple as SORTING would have been covered...

Other topics comparable - with answers that are not valid:

1 https://support.mozilla.org/en-US/questions/760184 cor-el suggested right clicking each folder individually - or using the sourtplaces addon (which is no longer available)

2 https://support.mozilla.org/en-US/questions/837928?as=aaq various people suggest using the sort places add on.

3 https://support.mozilla.org/en-US/questions/752997?as=aaq SortPlaces is mentioned again - along with a link that looks REALLY OFFICIAL - and that link also suggests using the SortPlaces - the link says its not available at mozilla but can be found elsewhere -- but the latest firefox has broken it - so its useless now... the-edmeister suggested: http://kb.mozillazine.org/Sorting_bookmarks_alphabetically

Not sure what happened with the developer of Sortspaces - I never used any of his addons or had any dealings with him - but he is certainly unhappy with the folks behind Firefox. http://www.andyhalford.com/

and HOORAY for Bookmark Duplicate Detector 1.1.1 https://addons.mozilla.org/en-US/firefox/addon/bookmark-duplicate-detector/?src=search (helped me get rid of over 700 duplicate bookmarks - got me down to 3400 total; the auto remove all does not work with firefox14 but the rest of it works fine- I just had to manually push delete over and over again for a few hours...)

- and the checkCompatibility 1.3 that allows me to load out of date add ons: https://addons.mozilla.org/en-US/firefox/addon/checkcompatibility/

The CheckCompatibility allowed me to install the Sort Bookmarks add on - and it looks perfect - but will not properly function...

I hope my post helps others who are trying to sort their bookmarks - and I hope someone has an answer for some of my questions - preferably the title question... lol

Ok. So I have been reading and reading on here. There is a website that autocompeltes in my awesome bar. It will NOT GO AWAY no matter how many times I clear ALL history, delete ALL cookies, etc. There is no bookmark saved with said website. (www.axlscloset.com).

The moment I type the letter "a" in my awesome bat, FF suggests www.axlscloset.com. I have also tried the SHIFT + DELETE on my mac. It is absolutely driving me crazy. What can I do short of resetting FF?

To update, this is happening with all letters of the keyboard. For example, "w" yield www.whitehouse.gov even though I have not visited it in months. "C" yield cbsnews.com.

Again, please note no bookmarks or the like are saved. All history and cookies have been cleared.

Thanks in advance.

I've seen quite a few threads about this on here, and I'm now wondering if this actually ought to be reported as a bug...

I've always liked Firefox's better privacy options compared to other browsers, but this particular issue kind of renders them useless.

If I go to Tools>Clear Recent History>Everything (with ALL boxes checked) this does not have any effect whatsoever on the list of recently closed tabs & windows.

ie, If I then go to History>Recently Closed Tabs> all the previous sites I have visited are still there, despite having cleared "everything" from history.

Other threads I've seen on this topic, replies often suggest fiddling with settings in about:config or deleting/renaming sessionstore files...

Does anyone know of a more straightforward way to *actually* clear all browsing history?

Having an option to clear everything from the history is pretty useless if the next person using the computer can simply look at the 'recently closed windows' list and immediately see the sites you've been reading..

I have Firefox 15.0.1 on Win 7 Pro 64-bit. After browsing for a while, the back button sometimes stops working although it's not greyed out. It just does nothing. Back on the right-click menu is still fine and this is not site-specific. I've tried recreating the places.sqlite database and that doesn't help. The only thing that fixes it is a reboot, but it happens often enough so that this is a problem.

I can't move or clear my cache! When I go to options>advance>network, there is just blank space under "Cached Web Content". But when I go to about:cache:

Memory cache device Number of entries: 731 Maximum storage size: 32768 KiB Storage in use: 15459 KiB Inactive storage: 15558 KiB List Cache Entries

And I note that it doesn't list a location [whereas for the offine it does:

Number of entries: 0 Maximum storage size: 512000 KiB Storage in use: 0 KiB Cache Directory: C:\Users\Bernie\AppData\Local\Mozilla\Firefox\Profiles\1rp651v2.default\OfflineCache

I've tried to move the cache directory and I set the browser.cache.disk.parent_directory in my about:config, but nothing has ever gotten written to that directory [it is already created].. And in fact, I can't find my cache: it says that there's 15megs somewhere, but I can't find where: I've poked in the profiles\...default hierarchy and there's basically zero spaced used except for 66 megs in "urlclassifier3.sqlite".

I noticed this with FF15 and I'd hoped that it would be fixed when I upgraded to FF16, but it is all still the same.

I am not Private Browsing. The 'Clear Passwords on Exit' box is NOT checked...Heck the darn thing won't save passwords if I log out of a website and log back in without exiting Ff. This is not a problem with website that don't allow password saving, it is a problem with EVERY WEBSITE I go to, including EVERY website I used to have passwords saved. When I check Tools, Options, Security, Saved Passwords, it's blank even right after press 'Save Password for this Website."

What Have You Done to My Password Manager with this Alleged Upgrade??????????

I've done some research. I know about (about:config) and (about:cache). Maybe the weirdest thing is that (about:cache) shows nothing about where the temporary files cache is located. List Cache Entries shows all of the temporary files, but still no clue about where those files are located? [since "List Cache Entries" is under "Memory cache device", that's not helpful.]

my cache settings

I'm trying to move the temporary files cache to drive F. Finding their current location might help.

Please advise. Thanks.

I am using lastest version firefox. When I starting new browser opening page turn to: isearch.claro-search.com/?affID=114522&tt=3712_5&babsrc=NT_ss&mntrId=3aee867c0000000000008c89a580fbee and it also added to the search engine column. I did amend the home page and remove it from the search engine. But it still on the tab page whenever I add a new tab page its url also "ClaroSearch". Please help how to remove it. Thank you

I use Firefox often, and sometimes when I close down all the windows and restart Firefox, all my app tabs disappear. The last time I did this, I can recall

• being in a second window (with no app tabs)
• pinning an app tab,
• Closing all the windows
• Starting Firefox again

The app tab I pinned was there, but all my other app tabs were gone. This seems... unexpected. (Why doesn't Firefox just keep all my app tabs in every window synchronized with each other?)

I have 4 groups of tabs which work for about 3-6 weeks before being completely lost and reverting to a single tab group from a VERY old session. Session restore is grayed out and no other option or technique I know will restore the groups.

I have had reformat this PC and I now have a new Windows 7 installation. Before that I synced FireFox data with the server. I now just want to download the sync data to the new installation. There is no option to do this. FireFox insists that I want to add a second device, which I don't. I still have the same PC, and I only want to connect it to the sync server. How do I do this?