Support Forum

Ok I have a new problem with the new Firefox. I just updated my Firefox to the newest version. But while I’ve been using the old version I use a very good feature I liked about Firefox a lot .that was the cache folder and cache files used to create for using software like downloading so many kind of files like videos pictures and any content I’ve browsed on the net by Firefox. All those files been there in a folder in this location (C:\Documents and Settings\A\Local Settings\Application Data\Mozilla\Firefox\Profiles\r52ck3aw.default\Cache) and I could use that to preview all those files but now when I go to that folder there is just like thousands folders and none of my file is there you only can find a few of them. Please don’t tell me that I no longer have that folder and cache files like the old versions? Please help?

Firefox used to delete history just fine, before the recent update. I have my history settings to "never remember history" and clear my history after signing out of any website. Firefox also used to log me out of all sites with the click of the "clear all history" button, but it now remains signed in. This is really annoying and troublesome and a waste of time for me to always have to sign in and out of every one of my accounts. I also cleared my history and still have youtube videos in the "recommended for you" section after I signed out and cleared my history, meaning it didn't actually clear it. When I open the "history" tab, it does not show any history.

Before I successfully installed the newest update for Java, whenever I went into the control panel I was able to see the Java thumb nail along with the other controls. After the update, I restarted my computer, went into the control panel and the thumb nail picture of Java was missing. I went into Java.com and had them check my computer for the latest download and it said it was downloaded successfully along with the new version which is SE7 U21 10.21.2.11. I checked the plugins through Mozilla tools and it is up to date. So, my question is, why isn't it showing in the control panel, and what has to be done to fix it? Thank you so much for your help.

Mozilla Firefox 20.0 crashes repeatedly

I had tried by disabling cookies, addones uninstall & reinstall firefox completely

after that problem still exists.

at anytime it crashes. & we have to restart Firefox.

I think it is something to do with Adobe undates that are done automaticly. I want bing gone forever, and each time I somehow get it off, it finds it's way back... Isn't that illegal?? Are there any class action lawsuits I can join against bing??

Firefox prompts update for shockwave flash. Downloaded installer but repeatedly fails at 50%, reads "failed to initialize." Redownloading the installer leads to the same result.

How in the world do we get RID of this thing called http://b.scorecardresearch.com/rs/vce_st.js:1. It keeps popping up when we log on and slows our computer. Evidently it is script, and malware, or whatever, there must be someone who knows how to simply block it.

I have tried to update the RealPlayer(tm) HTML5VideoShim Plug-In (32-bit) and the RealNetworks(tm) Chrome Background Extension Plug-In (32-bit) as is was suggested but when I press the button next to them nothing happens. Have tried that a few times...still nothing happens.

Whenever I right click anywhere on a page in Firefox the menu shows every options, even stuff out of context, like View Image or Mute, when there is no audio or image. It also shows no spelling suggestions on misspelled words. Screenshot: http://i.imgur.com/ttetWpm.png

Starting tonight, I can't get on Facebook with Firefox. I get a page that looks like it's not accessing the CSS file properly and the login button doesn't work. I can get on no problem with Chrome and IE 8. Never had this problem, though I'm having more and more problems with Firefox these days.

Since upgrading to firefox 20.0.1 my download helper is not working like it used too.

Before updating to Firefox 20.0.1 I would click on the "Download Helper" icon and choose what format I want to download, then a box would open and show my various downloads in progress. Instead I've noticed that instead of the the normal box opening there is this little arrow in the right-hand corner that I have to click on in order to see what is downloading and when I close the browser the progress box that I used to be able to see is no longer there and also I am now UNABLE to continue downloading like I was able to with downloadhelper!!!

I can't speak for anyone else but I prefer using Downloadhelper as opposed to the so-called downloader that has been built into Firefox 20.0.1.

How do I get the download helper to work like it used to and how do I get rid of that annoying download arrow in the right had corner?!

If the powers that be are going to make improvements concerning security I'm all for it but I want to the option to choose whatever addons I want to use without having them made unusable whenever there is an "upgrade".

So my problem is this it says when i go to google youtube and facebook that i have to complete free survey to continue using this site but in all suveys it has phone numbers here is what is showing me: This website has been blocked for you!

This website has been blocked because of your recent activity. Your actions have been marked as spam bot like, to visit this website again follow instructions on the left. This is made for security reasons. Please take your time to go through the verification process to restore you access to blocked websites, thank you for your time! Steps to access this website again:

   1. Click unlock button below
   2. Pick survey to verify that you are human
   3. Complete survey
   4. Continue using this website

soo please help mee i want to go to google youtube and facebook!!!!! I hate those annoying damn surveys!!!!!!!!!!!!

evrytime i try to login this error is coming "HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request." Then i have to reload the page .. then it start working .. pls tell me how to resolve this issue

Unable to connect

         Firefox can't establish a connection to the server at www.google.com.
       

 The site could be temporarily unavailable or too busy. Try again in a few
   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.

I no longer can access the Internet by pressing the Internet button on my computer. I receive the following error message: HTTP Server Error 503. How do I fix that problem.

Hello,

In some pages, e.g. Twitter, and pages that load FB comments sections, I'm having problems with the certificates and the pages won't load. I don't get an option to add an exception either, therefore I cannot access pages.

I have pasted the error details below. Here is some important info for you:

Version: 9.0.1 <-- Upgrading is NOT an option, this is a corporate machine Connect via proxy: yes

I doubt very much that this is an issue with the connection, as IE and Chrome are NOT having this issue on the same connection.

Error I get:

This Connection is Untrusted

         You have asked Firefox to connect securely to twitter.com, but we can't confirm that your connection is secure.
         Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
       
       
       
         What Should I Do?
         
           If you usually connect to this site without problems, this error could mean that someone is

trying to impersonate the site, and you shouldn't continue.

          Technical Details
         twitter.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is not trusted.

(Error code: sec_error_untrusted_issuer)

Can anyone shed some light? The usual troubleshooting I've come across hasn't helped me much.

This is where the new tab ends up

http://search.zonealarm.com/?Source=Newtab&oemCode=ZLN29304745513470-1001&toolbarId=base&affiliateId=1025&Lan=en&utid=fc4c299300000000000002b7801fc12b