Support Forum

When first starting the internet with Firefox I get a connection is reset message. For months I thought it might be my security software. Bought a laptop yesterday , IE was default and did not get the connection is reset message at start up. Installed Mozilla Firefox and made this my default browser and the connection was reset message was back straight away.

My desktop has different antivirus/security SW then my laptop and also tried with the antivirus security SW disabled, no I am not using a proxy on either device.

When I start the internet it takes aprox 4 minutes before I can actually connect I am using windows XP SP 2 on the desktop and Windows 8 on the laptop both have the same problem and that is my reason to believe it is a Firefox issue. Had the issue checked out by my o2 service provider who asked me to try on a different network, tried Vodafone and had the same problem there.

Hi, after updating to Java 7 update 10 Java stopped working. Plug in checker indicates Java Deployment Toolkit 7.0.100.18 is installed correctly, but Java test page says plugin needed and Java Runtime Environment 1.7 u10 is available. Install fails. Uninstalled Java and tried manual install (including as administrator) but no resolution. All old Java versions have been uninstalled. Thank you for your time.

So the latest version of Firefox 19 comes with a built in PDF viewer.

The problem that I found is that this viewer at its present time does NOT show fillable fields ina PDF, or let the user type into these fillable fields, or show the electronic print and instructions buttons we place at the top of most of our PDF "forms".

Ex: http://www.tmcc.edu/financialaid/downloads/forms/1213/FINAConsortiumAgree1213.pdf

This form should show buttons at the top and let a user fill it out. It does with the Reader plugin. In FF 19's built in PDF viewer I cant seem to do anything.

We presently make all our PDF forms fillable, so if this is an issue, hopefully a fix or update can be found.

All of our PDF file build in Abode Indesign CS4. If any pdf open with mozilla, will come error message will be come on top of page. why this error coming every time and every pdf files.

Safe mode does not change behavior! When starting or restating firefox all tabs/sites work correctly but returning to some tabs/sites then the touch screen scrolling does not work. most sites work fine. example of offending sites http://news.google.com/ >>also touching the scroll bar does not work, it jumps and the bar is distorted http://mail.google.com/ >>also touching the scroll bar does not work, it jumps and the bar is distorted http://www.meetup.com/find/ please help so I do not change to Chrome

Secure Connection Failed

         An error occurred during a connection to www.facebook.com.

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)

 The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
 Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken

I recently updated to 20 and my spellcheck context menu has vanished.

What if you aren't even given the check spelling or languages menu option yet the broken red line under mispelled words occurs and no spelling suggestions made when right clicking on those words?

Some additional information:

In my about:config i do have the following in bold: spellchecker.dictionary;en-US user set string en-US

https://developer.mozilla.org/en-US/docs/HTML/Controlling_spell_checking_in_HTML_forms?redirectlocale=en-US&redirectslug=Controlling_spell_checking_in_HTML_forms

(I want spellechecking EVERYWHERE, how do I implement that?)

Also there is this: http://trac.xinha.org/ticket/1119

I do not have xinha installed but the behavior is similar. I get the lines, but no options.

Firefox' about window shows "Restart to Update" every time an update is released, as many other users already reported. After restarting the same happens again. This issue is as old as Mozilla is providing the Mozilla Maintenance Service. Completely uninstalling, rebooting and reinstalling Firefox, as suggested in the KB, only works until a new update is released! This, unfortunately, already forced me to replace Firefox on all machines in my domain with Chrome half a year ago. Despite MSI deploy of Chrome, it keeps all Chrome installations up-to-date without any Admin intervention.

> This problem occurs Workgroup-PCs as well as Domain-joined-PCs on operating systems Windows XP SP3, Windows 7 and Windows 8 or the respective server equivalent.

> Sometimes, "Restart to Update" is shown when Firefox is already current, sometimes it is not current.

> The problem occurs only for ordinary Windows User Accounts (not Administrators). When logging in as Admin it says "Hooray..." and in about window it says "up to date".

> When restarting and logging in as ordinary User, it again shows "Restart to Update".

> Possibly this is caused by a permissions problem for ordinary Users to query the Mozilla Maintenance Service!?

firefox 20 has been hanging constantly with a different script error depending on the site visited. "Script: https://s.ytimg.com/yts/jsbin/www-watch-extra-vflEcdvg9.js:329" was encountered on youtube. I have tried safe mode with ad-ons disabled, reset firefox, rolled back versions of flash and java. nothing has worked. I am currently using google Chrome

I need to reset Firefox (ver 18 running on Vista Home) to fix problem with downloads. But I can't get to the troubleshooting screen. There is no "Firefox screen" and there is no "Firefox button" on our computer. If I don't have a Firefox screen or a Firefox button, what other way can I reset the browser? Thnx!

I bought a product called 'Helium Music Streamer' and downloaded it. I registered the product and went to launch it..

only it wouldnt launch.

It had the error 'Firefox can't establish a connection to the server at localhost:50972.'

I would be glad for some help

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After i updated to the latest flash player (11.7) I have problems with video streaming. The video plays but after a while the audio stops and the video will keep playing but will also stop after a few seconds. Is the new flash player update at fault?

For 2 days now occasionally I will see some text on web sites that appears to be blurry and/or off-coloured. I've capped a screen and have posted it here.

http://img109.imageshack.us/img109/7152/blurry.jpg

Update: Problem being looked at in this thread too http://forums.mozillazine.org/viewtopic.php?f=38&t=2669927

Looks like it is related to a recent Windows update(the Platform Update of Feb 26) and ATI Radeon 3000/4000 GFX

Temp Fix: Turn off 'Use Hardware Acceleration' in FF Tools, Options, Advanced

It only happens if I go from a streaming video tab to another tab or browser screen/software etc. anything that switches the main view of my screen from the video and back will cause this problem.

it will play fine at first, but once I look at facebook or bring up itunes etc, and switch back (usually doesnt occur right away, but once the video is a minute or two in it will 100%) the video will start to lag horribly and will never get back on track. the play buttons on youtube/netflix even stay as pause buttons even though I can click play and pause back and forth functionally, and the audio will never skip a beat, but the video will stop dead, lag a few frames and stop dead again and will never correct unless I refresh the page. I can't recreate this in chrome, I've cleared my history and caches, upped the storage size on the main cache and tried updating various things like flash and firefox (19.0) but nothing is solving it!

Many familiar sites are giving me an error relating to certificates. See message below:

"This Connection is Untrusted

         You have asked Firefox to connect

securely to www.xxxxxxxxxxxx.com, but we can't confirm that your connection is secure.

         Normally, when you try to connect securely,

sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

         What Should I Do?
         
           If you usually connect to

this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue."

The same sites are still working perfectly on an older computer without these issues. They also work in other browsers, but Firefox is my default.

Recently parts of the text but not all the text on a webpage has started to blur or distort. Sometimes this distortion moves to the right. If i hover my mouse over the distortion or scroll the page it disappears. This is especially annoying on Facebook ect. I have not noticed this problem in IE or Chome but i havn't used either for prolonged periods to be honest. It's hard to test what causes it because the problem is intermittent, Facebook is affected the worst but have had this problem on other websites including this form and even in the Addon menu.

I have tried, running in safe mode, disabling plugins and clearing the cache none of which have solved the problem.

here's a screenshot of the distortion: http://img5.imageshack.us/img5/2128/facebookblur.png

I have the newest version of firefox and the first problem i started getting was connection timed out server not found from searching in the start page. If i searched in the web address page it would pull up. I restarted firefox from the help tab and the first time i search from the start page it works than if i close everything out and start again it does nothing, but if i search in the web address it pulls up.