Support Forum

DivX Plus Web Player HTML 5 [video] is incompatible with Firefox 4.0b8. <=(disable reason) So i can no longer stream my fav movies. Also, when i click play, sometimes my trafic bar goes crazy like it's downloading from the source, but i have no image or sound just like the divx web player is crashed. So please can you help me? The web player worked on FF 3 and on Opera...

Also, Bitdefender Antiphishing Toolbar, Cooliris and some Microsoft Framework stuff are incompatible with Firefox 4.

hi, I downloaded firefox 4 beta to browse google body i've checked webgl config and it was true for all web sites, still the site doesn't work and still ask for webgl supporting browser!!!!!!!

Whenever I stop moving my mouse (while hovered over a Firefox window) Firefox freezes and does nothing until I move the mouse again (or back on a window). It doesnt even load pages or anything, it just freezes, but unfreezes immediatly when the mouse is moved again. It does also seem to semi-unfreeze while typing.

There also seems to be a related problem with Flash, after some time working with Firefox and then opening a Flash element initially does nothing, but interacting (AKA clicking, hover ing does not affect this but actually affects the flash) freezes the browser, but not the sound, minimizing or attempt to close (with multiple tabs open) fixes the freeze.

just downloaded 4.0b8 a couple days ago. i don't care for it at all. makes me realize how happy i was with 3.6. just don't need all the new bells and whistles of 4.0b. plus i find it hard to navigate.

i want to downgrade back to 3.6.  how can i get it back? desperate.

thank you.

Instead of Google, I am getting about:home as the default start page, and it redirects to ask.com instead of to Google when doing a search. I think the search page was open yesterday when the computer shut down due to a transient power outage, and it was on Google. I could try restarting Firefox again, but it will probably take ten minutes to reload everything I have open with my slow connection.

I've tried about:config, there are no entries there for vshare, plus it has already been removed as an add-on. It's still there! Help! I want to the Google one back. I've also changed the default address to Googles as well.

Well I like the new interface and I always liked the stability of Firefox. But this version it "feels" slower. When I open 5-6 tabs, when I want to change to another tab it takes about half a second (maybe even less) to change to the that other tab... It's not my hardware I know that for sure, other browsers (Google Chrome, Opera etc.) work fine.

Now firefox reminds me of Internet Explorer. Cause IE had that problem since 7.0 version came out. And I don't like it... It ruins browsing experience. It gets very annoying.

FF beta 8 worked fine but after I updated to beta 9 it will not even start up. This is on Red Hat Linux 5.4.. When I start it using the terminal I get this error - firefox-4.0-beta/firefox-bin: /usr/lib/libstdc++.so.6: version `GLIBCXX_3.4.9' not found (required by /home/xxxx/firefox-4.0-beta/libxul.so) I know that's because of my g++ version, but I can't update it myself since it is a company machine. Is there no way to retain the compatibility of beta 8, which works fine?

After switching to FF4 from FF3.6 scrolling buttons on my Acer Aspire 7720G with Alps touch pad don't work in browser only.Also scrolling on the edge of touchpad is off. Also noticed that if I click on any text on the page, pointer leaves the typing cursor on that place (as in the search box). Another click moves typing cursor to a new position.Any ideas? P.S.Reinstalling drivers didn't help P.P.S However external USB mouse works just fine.

Contents of about:sync-log: 2011-01-05 14:31:36 Service.JPAKEClient DEBUG Exchange completed. 2011-01-05 14:33:24 Service.Main DEBUG Idle timer created for sync, will sync after 5 seconds of inactivity. 2011-01-05 14:33:24 Service.Main INFO In sync(). 2011-01-05 14:33:24 Net.Resource DEBUG GET success 200 https://phx-sync208.services.mozilla.com/1.0/j*86/info/collections 2011-01-05 14:33:24 Service.Main DEBUG Fetching global metadata record 2011-01-05 14:33:24 Service.Main DEBUG Clearing cached meta record. metaModified is undefined, setting to 1293138018.12 2011-01-05 14:33:24 Net.Resource DEBUG GET success 200 https://phx-sync208.services.mozilla.com/1.0/j*86/storage/meta/global 2011-01-05 14:33:24 Service.Main DEBUG Weave Version: 1.6.1 Local Storage: 5 Remote Storage: 5 2011-01-05 14:33:24 Service.Main INFO Sync key is up-to-date: no need to upgrade. 2011-01-05 14:33:24 Service.Main DEBUG Fetching and verifying -- or generating -- symmetric keys. 2011-01-05 14:33:24 Service.Main INFO Testing info/collections: {"clients":1294266681.25,"crypto":1293137929.58,"forms":1294256843.45,"history":1294263168.25,"keys":1286816975.39,"meta":1293138018.12,"bookmarks":1293729316.93,"prefs":1293725573.04,"tabs":1294266682.28,"passwords":1293725571.32} 2011-01-05 14:33:24 CollectionKeys INFO Testing for updateNeeded. Last modified: 1293137929.58 2011-01-05 14:33:24 Engine.Clients DEBUG First sync, uploading all items 2011-01-05 14:33:24 Engine.Clients INFO 1 outgoing items pre-reconciliation 2011-01-05 14:33:24 Collection DEBUG GET success 200 https://phx-sync208.services.mozilla.com/1.0/j*86/storage/clients?full=1 2011-01-05 14:33:24 Engine.Clients INFO Records: 4 applied, 0 reconciled. 2011-01-05 14:33:24 Engine.Clients INFO Uploading all of 1 records 2011-01-05 14:33:24 Collection DEBUG POST Length: 279 2011-01-05 14:33:24 Collection DEBUG POST success 200 https://phx-sync208.services.mozilla.com/1.0/j*86/storage/clients 2011-01-05 14:33:24 Engine.Clients DEBUG Total (ms): sync 361, processIncoming 196, uploadOutgoing 164, syncStartup 1, syncFinish 0, reconcile 0, createRecord 0, syncCleanup 0 2011-01-05 14:33:24 Service.Main DEBUG Client count: 3 -> 4 2011-01-05 14:33:24 Service.Main INFO Updating enabled engines: 4 clients. 2011-01-05 14:33:24 Service.Engines DEBUG Could not get engine: clients 2011-01-05 14:33:24 Service.Engines DEBUG Engines are: ["bookmarks","forms","history","passwords","prefs","tabs"] 2011-01-05 14:33:24 Engine.Bookmarks INFO 0 outgoing items pre-reconciliation 2011-01-05 14:33:24 Engine.Bookmarks INFO Records: 0 applied, 0 reconciled. 2011-01-05 14:33:24 Engine.Bookmarks DEBUG Total (ms): sync 3, processIncoming 0, uploadOutgoing 0, syncStartup 1, syncFinish 1, getChangedIDs 0, syncCleanup 0 2011-01-05 14:33:24 Engine.Forms INFO 1 outgoing items pre-reconciliation 2011-01-05 14:33:24 Engine.Forms INFO Records: 0 applied, 0 reconciled. 2011-01-05 14:33:24 Engine.Forms INFO Uploading all of 1 records 2011-01-05 14:33:24 Collection DEBUG POST Length: 279 2011-01-05 14:33:25 Collection DEBUG POST success 200 https://phx-sync208.services.mozilla.com/1.0/j*86/storage/forms 2011-01-05 14:33:25 Engine.Forms DEBUG Total (ms): sync 140, processIncoming 1, uploadOutgoing 139, syncStartup 0, syncFinish 0, getChangedIDs 0, createRecord 1, syncCleanup 0 2011-01-05 14:33:25 Engine.History INFO 37 outgoing items pre-reconciliation 2011-01-05 14:33:25 Engine.History INFO Records: 0 applied, 0 reconciled. 2011-01-05 14:33:25 Engine.History INFO Uploading all of 37 records 2011-01-05 14:33:25 Collection DEBUG POST Length: 24204 2011-01-05 14:33:25 Collection DEBUG POST success 200 https://phx-sync208.services.mozilla.com/1.0/j*86/storage/history 2011-01-05 14:33:25 Engine.History DEBUG Total (ms): sync 739, processIncoming 0, uploadOutgoing 737, syncStartup 1, syncFinish 0, getChangedIDs 0, createRecord 98, syncCleanup 0 2011-01-05 14:33:25 Engine.Passwords INFO 0 outgoing items pre-reconciliation 2011-01-05 14:33:25 Engine.Passwords INFO Records: 0 applied, 0 reconciled. 2011-01-05 14:33:25 Engine.Passwords DEBUG Total (ms): sync 1, processIncoming 1, uploadOutgoing 0, syncStartup 0, syncFinish 0, getChangedIDs 0, syncCleanup 0 2011-01-05 14:33:25 Engine.Prefs INFO 0 outgoing items pre-reconciliation 2011-01-05 14:33:25 Engine.Prefs INFO Records: 0 applied, 0 reconciled. 2011-01-05 14:33:25 Engine.Prefs DEBUG Total (ms): sync 1, processIncoming 1, uploadOutgoing 0, syncStartup 0, syncFinish 0, getChangedIDs 0, syncCleanup 0 2011-01-05 14:33:25 Engine.Tabs DEBUG First sync, uploading all items 2011-01-05 14:33:25 Engine.Tabs INFO 1 outgoing items pre-reconciliation 2011-01-05 14:33:26 Store.Tabs DEBUG Adding remote tabs from Jeff's Firefox on Gypsy 2011-01-05 14:33:26 Store.Tabs DEBUG Adding remote tabs from jallison's Firefox on jallison-vm 2011-01-05 14:33:26 Store.Tabs DEBUG Adding remote tabs from j*86's Firefox on DROID2 2011-01-05 14:33:26 Collection DEBUG GET success 200 https://phx-sync208.services.mozilla.com/1.0/j*86/storage/tabs?full=1 2011-01-05 14:33:26 Engine.Tabs INFO Records: 4 applied, 0 reconciled. 2011-01-05 14:33:26 Engine.Tabs INFO Uploading all of 1 records 2011-01-05 14:33:26 Collection DEBUG POST Length: 2411 2011-01-05 14:33:26 Collection DEBUG POST success 200 https://phx-sync208.services.mozilla.com/1.0/j*86/storage/tabs 2011-01-05 14:33:26 Engine.Tabs DEBUG Total (ms): sync 733, processIncoming 460, uploadOutgoing 271, syncStartup 1, syncFinish 0, createRecord 69, findDupe 0, isEqual 39, reconcile 39, syncCleanup 1 2011-01-05 14:33:26 Service.Main INFO Sync completed successfully in 2.60 secs. 2011-01-05 15:17:03 Service.Main DEBUG Idle timer created for sync, will sync after 5 seconds of inactivity. 2011-01-05 15:17:36 Service.Main INFO In sync(). 2011-01-05 15:18:43 Service.Main DEBUG Exception: App. Quitting JS Stack trace: Res_get()@resource.js:376 < _fetchInfo("https://phx-sync208.services.mozilla.com/1.0/j*86/info/collections",true)@service.js:676 < ()@service.js:1572 < WrappedNotify()@util.js:147 < WrappedLock()@util.js:119 < WrappedCatch()@util.js:97 < sync(false)@service.js:1529 < ([object Object])@service.js:554 < notify([object XPCWrappedNative_NoHelper])@util.js:1126 2011-01-09 13:42:06 Service.Main INFO Loading Weave 1.6.1 2011-01-09 13:42:07 Engine.Bookmarks DEBUG Engine initialized 2011-01-09 13:42:07 Engine.Forms DEBUG Engine initialized 2011-01-09 13:42:07 Engine.History DEBUG Engine initialized

I cannot copy website addresses from Firefox tabs and paste them in other windows or tabs. Erasing AppInit_DLLs only solves the problem temporarily, then it reappears. There is no malware (pushow or new.net) in the system.

Sometimes after a few minutes, sometimes after a few hours, Firefox (yes, I am sure. I've operated without Firefox for days at a time, but soon after running it my PC always froze) freezes my whole PC. There is still image present on both of my monitors, and I can hear the last second or half a second of audio looping indefinitely. The freeze STAYS (tested waiting for a few hours). Won't disappear, so I have to hard reset every time.

This has started happening completely randomly, I have not installed any new extensions, user scripts or anything else. This has started about a week ago. I've been using Firefox for years without any such problems, and this particular install for about one year.

This issue has first appeared in Firefox 3, so I updated to FF4 beta 6. Issue was still present. Updated to FF4 beta 8. Issue is still present.

Linked a Crash ID which may or may not be linked to this problem. It's just the last one I had, from a few days ago.

I would also like to mention I tried renaming my profile, as someone recommended on some forum I found on Google. Didn't help.

instead of bookmarking a page, I'd print to adobe pdf printer so I can always access offline but now it is no longer possible with firefox 4 beta 12. at first I thought adobe acrobat professional was corrupted so I repaired it - but I still had the same problem. I have installed acrobat professional 8 but nothing has really changed. Mark.