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Total questions: 87

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0

new this week

33

replies

5988

have this problem

TypeError: Components.classes[cid] is undefined

TypeError: Components.classes[cid] is undefined URL of affected sites http:// google.ru

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0

new this week

10

replies

4103

have this problem

How to remove bearshare websearch

Whenever I type a website in the address bar it also comes as a search in bearshare. How do i remove bearshare web search. I have removed everything possible URL of affec… (read more)

Whenever I type a website in the address bar it also comes as a search in bearshare. How do i remove bearshare web search. I have removed everything possible

URL of affected sites

http://

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0

new this week

99

replies

2411

have this problem

Firefox has extreme memory leak

After using Firefox for several hours, it begins consuming more than 500mb of memory. This happened Every time Firefox opened == I began using Firefox 3.3.6

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0

new this week

5

replies

1690

have this problem

How do I make Google my default search engine?

How do I set Google up as my main and default search engine??

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0

new this week

11

replies

1467

have this problem

Firefox keeps giving 'Server not found' messages randomly, but refreshing multiple times gets them to load.

Randomly, but quite often, when I open a new page (whether through a link, a bookmark, typing an URL in the address bar, etc.), I'll get a 'Server not found' message, or … (read more)

Randomly, but quite often, when I open a new page (whether through a link, a bookmark, typing an URL in the address bar, etc.), I'll get a 'Server not found' message, or the page will load, but not properly. Refreshing it fixes it, though it often requires that I hit Refresh several times. It has been happening more and more lately, and it's getting very annoying.

This happened

Every time Firefox opened

== Several months ago, not sure when exactly.

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0

new this week

25

replies

1411

have this problem

Firefox uses too much memory after few hours.

When I open firefox it uses 44,~~~k Memory with all addons working,when I watch live streams on www.justin.tv it goes up to 70,000k - 80,000k after few hours firefox uses… (read more)

When I open firefox it uses 44,~~~k Memory with all addons working,when I watch live streams on www.justin.tv it goes up to 70,000k - 80,000k after few hours firefox uses 130,~~~k-140,~~~k memory even if I don't watch anything on any site,just stay at google.But when I restart firefox it goes back to using 44,~~~k memory.I have tried running firefox in safe mode and it used a little less memory,but it still got high after a while.Add-ons I'm using:AdBlock Plus,AnyColor,BetterPrivacy,Firebug and iMacros.Is this normal at all?

Is this normal?

This happened

Every time Firefox opened

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0

new this week

28

replies

1370

have this problem

Firefox opens new tabs to spam sites randomly?

I've looked into this, but it's not the redirect virus that sends to to a different spam site, and it doesn't happen when I refresh or open a new tab myself. Every 15 min… (read more)

I've looked into this, but it's not the redirect virus that sends to to a different spam site, and it doesn't happen when I refresh or open a new tab myself. Every 15 minutes to hour Firefox opens a new tab by itself sending me to a spam site(most common: Earn a living online ads and those sites that have a pop up asking if you really want to leave). I'm not sure what's causing this, and my AVG isn't detecting anything. Please help, thank you!

This happened

Every time Firefox opened

== I don't remember if I downloaded something, but I only download from trusted sites. About a week ago is when this started happening.

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0

new this week

16

replies

1322

have this problem

Firefox very slow to load pages, how do I correct?

I have noticed recently that Firefox is taking upwards of 20sec. to load pages and often cannot find the server(I have to reload the page). I did not realize how low it h… (read more)

I have noticed recently that Firefox is taking upwards of 20sec. to load pages and often cannot find the server(I have to reload the page). I did not realize how low it had gotten until I start using safari and it seemed so fast in comparison. Does anyone know what is going on? Also, I have read a DIY fix on another conversation which states to fix the problem "To disable OCSP go to about:config from firefox and change security.OCSP.enabled to be 0. " Is this the fix? and is it safe? Does mozilla field any of these questions or is it all user help?

This happened

Every time Firefox opened

== Not sure when specifically as I try to use firefox exclusively

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0

new this week

32

replies

1301

have this problem

Firefox crashes when Flash Player is enabled..

I am facing this prob for the last few days...It says firefox encountered a prob and needs to close down....After a lot of findings I came to know that it was due to Adob… (read more)

I am facing this prob for the last few days...It says firefox encountered a prob and needs to close down....After a lot of findings I came to know that it was due to Adobe Flash Player ...when this plug-in is enabled and i visit video sites firefox crashes, but if I disable this plug-in firefox doesnt crash.....Please Help... I dont want to switch to other Browsers..:(

Crash ID(s)

bp-6f897343-1928-48f8-9b12-40ff62100613

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0

new this week

7

replies

1200

have this problem

Which of my plugins are not necessary? FF slow sometimes.

I have a lot of plugins and extensions and sometimes I don't know which stuff I need/use all the time and which ones I don't use and could be slowing down FF. Could you p… (read more)

I have a lot of plugins and extensions and sometimes I don't know which stuff I need/use all the time and which ones I don't use and could be slowing down FF. Could you please go through my plugins and stuff and see which ones you think are unnecessary and why/what it would be used for/what it does - if you know - and how to not only disable them but uninstall too, if necessary. I'll post my most recent crash just in case. It was several days ago - the 18th. It crashes only once in a while. I've kinda been considering Chrome recently; I hope this fixes it. I tried clearing my cookies too, just in case - which I think is shown in the Troubleshooting Info, I think.

Crash ID(s)

98376f19-f796-43e9-9d55-996da2100524

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0

new this week

11

replies

1116

have this problem

I sometimes can't close tabs.

Occasionally when I have multiple tabs open in firefox, I find myself unable to close individual tabs when I'm finished browsing the particular page. I click the X and no… (read more)

Occasionally when I have multiple tabs open in firefox, I find myself unable to close individual tabs when I'm finished browsing the particular page. I click the X and nothing happens. It doesn't happen too often, but it's kind of annoying when it does.

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0

new this week

8

replies

1016

have this problem

How do I remove the Google Update plugin?

I have the Google Update 1.2.183.23 plugin but I don't know how to delete the file. The best I've been able to do is disable it. This happened Every time Firefox opened =… (read more)

I have the Google Update 1.2.183.23 plugin but I don't know how to delete the file. The best I've been able to do is disable it.

This happened

Every time Firefox opened

== The plugin is always there

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0

new this week

7

replies

826

have this problem

FF 3.6.3 will not install zynga poker game bar on FB and I read on FB they do not support FF with plugin (do I have plugin)

Does firefox 3.6.3 have a plug-in? I read in Facebook that they do not support FF plugins. Firefox is my default browser. I also have IE7 to use when I need to. I tried t… (read more)

Does firefox 3.6.3 have a plug-in? I read in Facebook that they do not support FF plugins. Firefox is my default browser. I also have IE7 to use when I need to. I tried to install Zynga game bar in IE 7 and it worked. There must be some little thing I am missing with getting Firefox to install game bar. I had no struggle to install in IE 7 - it went smoothly. I want to have this on FF browser as it is my favourite.

URL of affected sites

http://facebook.com

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0

new this week

13

replies

789

have this problem

The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again.

Before I start Fire Fox I open the Task Manager to make sure no other copies of Fire Fox are running. When I click on the short cut there is a pause of about 1 second the… (read more)

Before I start Fire Fox I open the Task Manager to make sure no other copies of Fire Fox are running. When I click on the short cut there is a pause of about 1 second then this message appears. "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." I checked your FAQs where this problem showed up many times. I saw not solutions there. Where can I go to get an answer other than the usual remarks. Of course Fire Fox starts up immediately after the error message.

This happened

Every time Firefox opened

== This morning 6/25/2010

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0

new this week

1

reply

737

have this problem

Please help me to set my firefox, I cannot open this site : http://127.0.0.1:895/config/?action=connect&lang=eng&afd=1295869191&afc=68677A7E98C621FA3ADA790809B189C9

Please help me to set my firefox, I cannot open this site : http://127.0.0.1:895/config/?action=connect&lang=eng&afd=1295869191&afc=68677A7E98C621FA3ADA790809B189C9

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0

new this week

26

replies

735

have this problem

Can't watch video on cbs.com; message says it is blocked by ad blocker on browser.

Error message after ~1/3 of the way through video: the video you requested is being blocked by an ad blocker installed on your browser. I do not see how to fix this. I lo… (read more)

Error message after ~1/3 of the way through video: the video you requested is being blocked by an ad blocker installed on your browser. I do not see how to fix this. I looked for any kind of ad blocker control in preferences and in tools but cannot find anything. Please help! ps This is new. I watch videos on cbs.com all the time and this just started happening.

URL of affected sites

http://www.cbs.com/primetime/csi_ny/ and other cbs channels

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0

new this week

7

replies

730

have this problem

How do i get the firefox toolbar back on the page?

i was editing my web page to make firefox meet my needs and i must have pressed the wrong button and now i can't edit my page, look at my bookmarks or clear history. This… (read more)

i was editing my web page to make firefox meet my needs and i must have pressed the wrong button and now i can't edit my page, look at my bookmarks or clear history. This has been very frustrating to figure how to get it back on.

This happened

Not sure how often

== i was editing my web page

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0

new this week

7

replies

660

have this problem

Address bar Missing

My Address bar has disappeared and also the File/Edit/VIew etc. Bar!

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0

new this week

7

replies

654

have this problem

How do I get my home page back and uninstall "home.mywebsearch"?

When I open up Mozilla Firefox the home page has been changed from "comcast.net" to "http://home.mywebsearch.com/index... Is this from Firefox? What happened to my homepa… (read more)

When I open up Mozilla Firefox the home page has been changed from "comcast.net" to "http://home.mywebsearch.com/index... Is this from Firefox? What happened to my homepage? What is this page, and how do I go back to the home page comcast.net? Who is "Mindspark" since it says it's the owner of the site when I click for more details. It says if you want to uninstall this just go to the "start" menu, "control panel" and "add/remove program" and select "MyWebSearch Bar" but this is not listed to add or remove. Can you tell me what happened and how to get my home page back? Thank you.

This happened

Every time Firefox opened

== Today

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0

new this week

2

replies

634

have this problem

Firefox will not shut down properly, requiring shut down through the Windows Task Master box.

Firefox will not shut down properly, requiring shut down through the Windows Task Master box. I've seen a "fix" for this problem indicating that we should just shut it do… (read more)

Firefox will not shut down properly, requiring shut down through the Windows Task Master box. I've seen a "fix" for this problem indicating that we should just shut it down every time through the Task master box, but to me this isn't a FIX its just a "go around". Why can't tech support fix the problem with the application?

This happened

A few times a week

== I tried to open Firefox.

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