Support Forum

I have visited this website thousands of times before using Mozilla Firefox, but now when I try and load the website, all I get is "Content Encoding Error. The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression." I have talked to my friends over Instant Messaging and none of them are receiving this problem.

I need to download the full version of Firefox files to be copied to a flash or other drive then installed on a machine which only has dial up internet access. The dial up takes too long to download the files necessary for the installation.

I followed all the instructions and suggestions listed on firefox support page and can not access facebook. The error I get says:

Firefox can't find the server at www.facebook.com.

   *   Check the address for typing errors such as
         ww.example.com instead of
         www.example.com

   *   If you are unable to load any pages, check your computer's network
         connection.

   *   If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.

both adobe getPlusPlus 16291 & getPlusPlus for Adobe 16287 show up in the plugin checker but (adobe getPlusPlus 16287) does not show up in my plugins list, should be abe to remove it but unsure if both versions are needed

Whenever I type in a url that is wrong, I get the page that says "Not Found" for less than a second, then it switches to an "Oops! This page appears broken. HTTP 404 - File not found." page from http://www.mybrowserbar.com/cgi. This is extremely irritating. I WANT the URL that I typed, so that I can edit it and not have to type it in again.

This happens every time I type a wrong URL.

So : how do I stop this?

I used to be able to see my friends profile pictures when they posted on my news feed and now no longer can. I also cannot see a profile picture for myself. Fb works fine on Internet explorer so my privacy settings with fb are still the same. I believe that these are somehow being blocked on Firefox.

I am on a National Parks Service site and want to open a brochure. It is a PDF file. When I select the file nothing happens. If I open it in a new tab I get a blank screen. The site is good because I can open it with IE.

Firefox keeps crashing cause the Adobe Flash plugin. Updated to Firefox 3.6.10 still no help. No previous updates for 3.6 have helped either. Forced to swap for Google Crome? Is Googleplex involved, suddenly the most stable browser has become useless. I go for Internet Explorer. Support Bill Gates.

In Firefox settings: SSL 3.0 is used, no proxy, network.dns.disableIPv6 set to true. The Mac OS firewall has been tested as turned off/on, but still no secure website (e.g. gmail) can be loaded. This happened first after the upgrade to 3.6.6. I then trashed 3.6.6, freshly installed 3.6.10 from scratch, same thing.

What a ridiculous glitch... wasted 3 hours on this already. About to move to other browsers after many years on firefox...

The whole error message (note the website.... )=========== Secure Connection Failed

An error occurred during a connection to support.mozilla.com. Can't connect securely because the SSL protocol has been disabled. (Error code: ssl_error_ssl_disabled)

   *   The page you are trying to view can not be shown because the authenticity of the received data could not be verified.

   *   Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

Hi there!

Right click when in full screen mode doesn't show any "Exit full screen mode" option...

No way to leave the full screen mode without the keyboard?

I'm running Firefox 3.6.10 in Ubuntu 10.04

My computer is being scanned after I use it. This person has discovered that Recently Closed Tabs & Recently Closed Windows leaves a trail of the sites that I have visited. I would like to delete this trail but have not discovered how I should do it.

I downloaded iMesh thinking it was just a normal music-streaming site. However, it downloads a toolbar and search box. I seemed to have deleted the toolbar with no problem. However, the search box is still there, to the right of the navigation box, and if I go to Tools - manage Add-ons, it is not listed there at all. Is there a way to remove the search box without uninstalling the program or is it better to uninstall it? My virus/anti-malware programs do not report any risks associated with the program and it is handy to find audio streams on the Internet, so I would keep it if it is not harmful. The search box is not causing any problems, I'm just concerned because it was put there without my agreement and does not seem to be removable from the Tools menu. I use Google or Norton Safesearch and would not use iMesh for general searches.

(This issue has been ongoing for several versions now. I've uninstalled and reinstalled, and tried safe mode.)

The right click menu, within the menu bar drop down menus, disappears as soon as I move the mouse. Making it impossible to select anything from it.

For example: I click "Bookmarks" in the menu bar and get a drop down window of all my bookmarks. I then mouse over a bookmark and right click to get the drop down menu that will let me "Open", "Open in new Window", "Open in new Tab", etc... As soon as I move the mouse, this menu disappears. I cannot mouse over it to make a selection.

If I don't move the mouse I can use the arrow keys to make a selection and then hit enter.