Support Forum

I am attempting to install the latest version of Firefox 3.6 from this site: http://www.mozilla.com/en-US/firefox/ using the Firefox 3.6 Free Download link; however, when the install finishes and Firefox launches, when I go to the Help>About menu to check the current version, the bottom of the window says I have installed "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.14; .NET CLR 3.0; ffco7) Gecko/20080404 Firefox/2.0.0.14". As you may have noted, that indicates the current version of Firefox is 2.0.0.14 and -not- 3.6.13 (or whatever the most recent version is). Is this just a bad registry entry or other taint from a previous install, or is the file that I am downloading and installing (named "Firefox Setup 3.6.13.exe") not the correct one? If the former, then what steps should I take to troubleshoot/remedy this? If the latter, then is there some way I can get the correct file to install 3.6.13 or the latest version?

We are trying to access FAFSA (Federal Student Aid site) and FAFSA has detected a "connectivity with the Browser" problem. It recommends linking to a browser update. For our computer (Windows XP op sys) FAFSA says the suported browsers are 3.5.x and 3.6.x, and provides a link: http://wwwmozilla.com/firefox. When I go there, the available free upgrade is Mozilla Firefox 3.5.13. I downloaded this (I am dialup connection, so it takes a while and perhaps THAT is the connectivity problem, don't know). A week later, Firefox wanted to upgrade and it upgraded my 2.0 Firefox (installed Feb '08). So, now, I don't know whether to download, again, the 3.5.13, in order to connect with FAFSA.

My older Mac runs OS X 10.3.9 and Firefox 2.0.0.20. I want to apply for a work-at-home job that requires a more current version of Firefox. Is there a more recent version of Firefox that I can upgrade to with OS X 10.3.9?

I would like to upgrade Firefox 2.0.0.20 but I have XP SP1. For various reasons I do not want to update to SP2 or SP3. Will Firefox 3.x work with Windows XP SP1?

Also, if I upgrade from with Firefox 2.0.0.20, will it uninstall the existing Firefox and import all of the settings and bookmarks into Firefox 3.x?

My internet connection is through WiFi and my other computer can access the internet with Firefox. I am currently using Flock as the only browser that will work on my computer. Help!!! I have worked with my internet provider and my internet connection is working properly. I have been using Firefox on this computer with this Wifi connection on this internet provider since May 2010 with no problems.

firefox saves any image file from amazonaws (like tumblr images)as html even when you click "save image as". eg: click on any tumblr image to open in new window and try "save image as"

Everytime I visit www.google.com with Firefox 4 RC1 the browser stops responding and have to stop the application with windows task mannager.

This doesn't happen with other search engines.

Thanks

I am using an asus netbook with linux. For whatever reason the installed firefox is set to update automatically, which it unfortunately for me does not do When I download the latest version of firefow the netbook only accepts *.eap or *.deb files. I was wondering if the frefox update files even come as one of these files!? Can zou help me figure out how to getthe latest firefox version? Thanks! Sincerely, Petra E. Krips

I have had my eeepc 900 for over a year and have not received any updates from mozilla firefox. I am trying to upgrade to latest firefox but am not able to open downloads. The 'Tech' guy in Curry's could not download either! I am doing all this as I am not able to access my e mail with Talk Talk and this is apparently due to my browser.

when i attempt to drag the firefox image over to the applications folder image, i am told that I do not have sufficient privileges for all items...not sure what that means. don't have this problem installing other software.

I downloaded Firefox-6.0.2.tar.bz2, but I don't know how to install the new Firefox version to upgrade from Firefox version 2.0.0.14, in operating system Linpus Linux Lite v1.0.11.E. What steps should I follow?