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Total questions: 75

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32

have this problem

Youtube video not working its blank and black every browser has same problem and i have installed new flash player but same problem????help me

I don't have any real players. nothing shows when open videos it is black no error messages its black. i have clear the cookies. but no answer?????????????

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19

have this problem

How do I fix the following error message: HTTP Server Error 503?

I no longer can access the Internet by pressing the Internet button on my computer. I receive the following error message: HTTP Server Error 503. How do I fix that proble… (read more)

I no longer can access the Internet by pressing the Internet button on my computer. I receive the following error message: HTTP Server Error 503. How do I fix that problem.

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2

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19

have this problem

What is snap.do and how did it get on my computer? Each time i go to firefox it show up.

I do not have any more information. I do not know how snap.do got on my computer nor do I know how to get rid of it. I cannot get firefox to run because I cannot get rid … (read more)

I do not have any more information. I do not know how snap.do got on my computer nor do I know how to get rid of it. I cannot get firefox to run because I cannot get rid of snap.do.


Edited by a moderator due to language. See the Rules & Guidelines .

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2

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4

have this problem

the method to resize search bar doesn't work. the double arrows don't appear. I have tried to add the "flexible" size option from the "customise" menu too.

The search bar remains stubbornly tiny so i only see one letter and the icon. I read the "how to" and tried this but the double arrows don't appear for me to drag it bigg… (read more)

The search bar remains stubbornly tiny so i only see one letter and the icon. I read the "how to" and tried this but the double arrows don't appear for me to drag it bigger. When i try the "customise" option for the toolbars the option to add flexible bars appears to drag onto toolbars but it has no effect apparently.

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1

new this week

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6

have this problem

links to gmail won't work and google maps won't load

Gmail itself will load - if I type the gmail url in; if I just try and navigate to it from, say, google.co.uk it won't load. My university recently switched to gmail and … (read more)

Gmail itself will load - if I type the gmail url in; if I just try and navigate to it from, say, google.co.uk it won't load. My university recently switched to gmail and none of their links work for me either.

Google maps displays a grey square with a "sorry we have no maps available for this area at this magnification" message for every location, at every magnification.

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4

have this problem

How do I turn on php

I'm trying to run wordpress and it says php is not available in browser

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have this problem

Firefox 16+ and jQuery problem

Hello! I've been using Firefox 15 for a while now, for different reasons, but decided to update to FF 20 over a week ago. I realized then that some features on some pages… (read more)

Hello!

I've been using Firefox 15 for a while now, for different reasons, but decided to update to FF 20 over a week ago. I realized then that some features on some pages didn't work as they used to. I have a blog and one of my pages is a scrapbook, the code includes jQuery and isotope. It should do this when hovering over the images: http://media.tumblr.com/1645da372a86ad29161e70fdc47ecb1d/tumblr_inline_mjgfl6hrxf1qz4rgp.jpg But it doesn't. It stays the same if you're using anything above FF 15, I checked with friends.

Is this a problem or is it how FF will be from now on? I went back to 15, but I'd like to be able to upgrade and that not only me and those with anything under FF 15 be able to see the site correctly. This is the website: http://le-scrapbook.tumblr.com/book2013

Thanks!

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2

have this problem

None of my add ons show anywhere, can't unistall or change settings, clicking on add ons brings up a blank page

Nothing at all when I go to add-ons. I can not delete or disable any since I can not see them. One of the add-ons has a bunch of settings but I can not change them. When … (read more)

Nothing at all when I go to add-ons. I can not delete or disable any since I can not see them. One of the add-ons has a bunch of settings but I can not change them. When I open Add-ons manager there is nothing, not under any of the categories on the left. Extensions, Plug-Ins, Appearance, Gett Add-ons, all blank.

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has this problem

keeping in view sercurity aspects, Is anonymox safe for use ?

I have concerns regarding security of computer and my personal privacy while using anonymox. I need some rarefactions regarding the same:- 1-Has the add-ons developed by … (read more)

I have concerns regarding security of computer and my personal privacy while using anonymox. I need some rarefactions regarding the same:-

1-Has the add-ons developed by Mozilla or it is a third party application ?

2-Is it Safe ?

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1

has this problem

Since version 20 tabs don't close. Works fine on older version. When will this be fixed?

Since version 20 when I close a tab after some time tabs don't close and you can't even switch to the closed tab. Which seems to indicate that webpage has close but tab b… (read more)

Since version 20 when I close a tab after some time tabs don't close and you can't even switch to the closed tab. Which seems to indicate that webpage has close but tab bar has not removed the page entry. This means that tab bar gets filled with old tabs quickly. Only way to recover is to close Firefox and restart. This is very annyoing and forcing me to switch to other browsers. Same problem doesn't happen on older version. Due to this I have right now downgraded to version 15. But our IT will automatically upgrade to latest version very soon.

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has this problem

Software update: "it is strongly recommended that you apply this update for Firefox as soon as possible"..What is this, and why won't it work?

I use windows 7 on a Lenovo thinkpad, everything is up to date as far as I can tell. Sophos antivirus. Every couple of weeks, I get a large popup window that is titled "S… (read more)

I use windows 7 on a Lenovo thinkpad, everything is up to date as far as I can tell. Sophos antivirus.

Every couple of weeks, I get a large popup window that is titled "Software update" with the firefox logo beside it. The message says "It is strongly recommended that you apply this update for Firefox as soon as possible."

The only other thing it says is a link "view more information about this update" and the options to click next, or cancel. No matter what I click, nothing happens, so I always just close the window.

I wish I could attach the image b/c I took a screenshot of it.

What the heck is this and how do I make it stop?

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0

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992

have this problem

I've been getting persistent "Adobe Flash 11.4 r402 has stopped working" messages since a FIrefox auto-update earlier today. What to do?

Both adobe flash and firefox are the most recent versions, but I can't run firefox with Flash. I've had to totally uninstall Flash in order to keep running firefox. I'd i… (read more)

Both adobe flash and firefox are the most recent versions, but I can't run firefox with Flash. I've had to totally uninstall Flash in order to keep running firefox. I'd install an older version, but I have no idea which ones are compatible. My OS is windows 7 64 bit.

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263

have this problem

How do I get rid of wizebar?

I don't want this popup at the bottom of the window called wizebar. I didn't ask for it and don't remember anything asking me about it. It is very annoying. If I can't ri… (read more)

I don't want this popup at the bottom of the window called wizebar. I didn't ask for it and don't remember anything asking me about it.

It is very annoying. If I can't rid of it I will be forced to use a different browser even if I would rather stay with Firefox

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251

have this problem

Flash causes Firefox to slow down and even freeze (and on a gaming laptop, too). How to fix this?

Every time I use the Flash plug-in (for videos on YouTube or PutLocker or whatever), FireFox just slows down a lot and even freezes. It happens very often now and it's re… (read more)

Every time I use the Flash plug-in (for videos on YouTube or PutLocker or whatever), FireFox just slows down a lot and even freezes. It happens very often now and it's really annoying.

By the way, I am using a gaming laptop so I am not sure why I am having these problems. My Flash plug-in and firefox are updated to the latest versions, too.

My specs: Windows 7 Home Premium Intel i7-2670QM CPU @ 2.20GHZ (8 CPUs) nVidia GTX 560m 3GB vRAM dedicated 16GB RAM

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248

have this problem

Adobe Flash Plugin Keeps Crashing

So about a week ago my Adobe Flash plugin started crashing (on Firefox 15.0.1) frequently when I was watching YouTube. I obviously reported it, but nothing happened. Then… (read more)

So about a week ago my Adobe Flash plugin started crashing (on Firefox 15.0.1) frequently when I was watching YouTube. I obviously reported it, but nothing happened. Then today I updated the plugin, hoping this would solve the problem, but it didn't. What should I do about this?

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0

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233

have this problem

Adobe Flash keeps crashing for me!

Hello! So this last week Firefox has been causing me to have some SERIOUS problems! From time to time I cant view any kind of videos or anything, it just makes my Firefox… (read more)

Hello!

So this last week Firefox has been causing me to have some SERIOUS problems! From time to time I cant view any kind of videos or anything, it just makes my Firefox crash and not loading or anything.

I cant even listen to my own music on my computer :(

I never had this problem before and getting this now is so annoying!

I got Firefox updated, same with Adobe flash player and all that! And as I said, I NEVER had this problem before and I've been using Firefox for alot of years now.

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0

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225

have this problem

15.0.1 Crashes every time

I downloaded the upgrade and now I can't get the program not to crash each time i try to open it. Having to use IE.

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0

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197

have this problem

Firefox 15 randomly crashes on exit after having viewed pages containing Flash content (Flash 11.4)

It seems that since the automatic update from Firefox 14.0.1 to Firefox 15.0, the browser works normally when viewing pages containing Adobe Flash elements, but crashes w… (read more)

It seems that since the automatic update from Firefox 14.0.1 to Firefox 15.0, the browser works normally when viewing pages containing Adobe Flash elements, but crashes when I close the Firefox window. Apparently the browser exits normally but one or two seconds later, Windows reports that Firefox has stopped working and the crash details indicate there was a problem with xul.dll.

This happens randomly, not systematically. But in all cases, it was after some Flash content was loaded. It never happened with Firefox 14 nor any previous versions, and Flash 11.4 was installed before the automatic Firefox update.

Using Firefox 15.0, Flash 11.4.402.265 on Windows 7 SP1 64 bits.

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186

have this problem

Why can't I access gmail using Firefox?

As of yesterday, I can't access gmail using Firefox. I can access all other websites (including other Google services), but not gmail. I just get the message: "The page i… (read more)

As of yesterday, I can't access gmail using Firefox. I can access all other websites (including other Google services), but not gmail. I just get the message:

"The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

I have tried reinstalling Firefox, emptying/deleting cache and cookies, disabling add-ons - basically every fix that I can find on the web, but no good! I can access gmail with no problems using Chrome and IE.

Any ideas?

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0

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23

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183

have this problem

How do I remove babylon search from my computer

I had a technician to clean and remove Babylon search from my computer and it still attached itself to whatever I'm doing. I uninstalled Mozilla fox at least five times ,… (read more)

I had a technician to clean and remove Babylon search from my computer and it still attached itself to whatever I'm doing. I uninstalled Mozilla fox at least five times , then re-installed. However, I cannot get rid of Babylon search. I spent $100 dollars to resolved this problem and it's not working. I handle high confidential files on my computer. I am afraid to open the file due to fear of information being compromised.

Please Help!!!

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