Support Forum

I downloaded a free youtube downloader and told it I didn't want facesmooch, but it installed it anyway and now I can't get rid of it. I have tried going to the add-ons manager and removing it from the extensions, but there are no extensions listed, it isn't in add/remove programs, the file I downloaded isn't a folder so I can't "get in to it", and I have uninstalled and deleted all content related to the youtube downloader. Please help me get rid of facesmooch.

in trying to update adobe flash player i get error "action list not found"I have win XP 32 bit. Have removed old version from my computer before downloading newer version, still will not load.

A box popped up after I clicked on my friends names who I wanted to send requests to for help in the facebook game Castleville~the entire message inside the box reads as follows: 'ZDVIRALMANAGER--ONREQUESTDONE--ERROR! ZID-FBID Mapping Failed.'

I love Firefox but of late the fastest Firefox they have is 3.6.28 which the fools have decided to discontinue upgrading! I started with Firefox 12, slow/crash. 11, ditto, 10.2, slow, 9 back to 4, slow as crap/crash crash crash! Looks like 3.6.28 will be it for me and live with the crashes. If addons are the culprit, Firefox should test 'em and ban the incompatible ones. Dunno why I'm asking again because unless I can talk to the makers of Foxy I'll get no concrete answers anyway. Foxy and Mozilla are the only browsers on the web that do not have email addresses for troubleshooting problems! Wish I could find a better browser than Foxy! Used to love it but now it's just plain BS! I depend on Henrietta for my livelihood (survey work, web ads surfing &c) and I need a reliable browser. Looks like Foxy ain't it and IE i even worse! Opera's great only incompatible with most of the sites I need to use! Any suggestions at all? Thanks I hope- keimanzero Scion of Anime of PA. Oh a word to the wise- if you use Web of Trust get rid of it! You'll need a special uninstall tool but WOT blocks every single site as unsafe and that includes this one and Firefox!

When I try to go to my inbox I get the message 'Your request is prohibited because it would cause a cycle'. I've tried exiting and reloading but the same thing happens

When I open Firefox I am getting a pop up error message

                      (Java Script Application)
                   Type error: text is undefined

                                         OK

If i click OK Firefox opens, but it is operating much slower since I started receiving the error message.

The latest Flash download has incapacitated Foxtab, I have UN-installed it several times only to discover it goes back to original state when I re-install. I have UN-installed Firefox 4 times and this has made NO difference. There is clearly something VERY wrong with the Adobe Flash download.

I sometimes (but not always) get this error code when trying to access facebook: www.facebook.com uses an invalid security certificate.

The certificate is only valid for the following names:

 a248.e.akamai.net , *.akamaihd.net , *.akamaihd-staging.net  

(Error code: ssl_error_bad_cert_domain)

This is usually a problem for short time, but will reoccur throughout the day for 2-3 days, and then not be a problem for a month or more. I don't know what why this occurs, nor what I can do about it.

I use Firefox 10.0.2 and mac osx 10.5.8

When I try to install -- /investools-events.webex.com -- firefox refuses to install and says it is corrupt - it is NOT corrupt and I want to install the program

When I double click on the tool bar on the bottom of the black screen on fox tab, adobe settings shows up. I delete adobe then the black screen shows the fox tab again and says to view it I need to down load the latest version of adobe flash player.

I'm running Firefox 10.0.2 on a Mac running OS X 10.6.8. Last week I made a bad mistake, and allowed "Codec-M" to load on my computer. This appears to be the Mac version of Codec-C.

It installed into Firefox as an Add-On. It's visible in the Firefox>Preferences>Manage Add-ons page, however there is no remove button, so I became suspicious.

I've found it's not where it should be. I opened the Firefox bundle in my user account and it's not in the Extensions folder.

The Firefox>Help>Troubleshooting Information gave me its ID, which is "{EEF73632-A085-4fd3-A778-ECD82C8CB297}". This appears on NO file on my hard-drive by a simple search, so whatever this thing is it's gone to ground. It's listed as being disabled, but with the other details considered, I don't trust that.

I used the instructions at "https://support.mozilla.org/en-US/kb/Troubleshooting%20plugins#w_manually-uninstalling-a-plugin", exposed my plug-in paths, went to About:plugins and it doesn't appear in the list. All the other ones do, but it is not listed.

I tried going to the Global Firefox folders, but there's nothing in there either.

I'd appreciate some help. It might be coincidence, but my internet has been running VERY slow since this started, and I'm worried about my personal info.

How do I force this thing off my Mac?

This problem has been happening for a while. When I go to a website and click on a magnet link, firefox just crashes. It just comes up saying firefox has stopped responding and has to close. I'm trying to open the magnet link via utorrent. It says that you should update your download application (uTorrent) to fix crashes. I did and it still does it.

Prior to upgrading Firefox to version 10.0.2 my browser was working fine but after upgrading to 10.0.2 ,i see that firefox is taking up more than 1.5 GB of my memory, using upto 50% of my CPU and crashing.

In a span of an hour it has crashed twice. Normally i have around15-20 tabs open with multimedia apps running but now i have only few tabs (around 10) with no multimedia apps running yet is crashing !

I just don't know what firefox is playing at. I am very disappointed with the versions firefox is providing and the frequent updates. One issue gets fixes and multiple issues are introduced. i haven't installed anything new after this update.

With upgrade from Firefox 10.0.1 to 10.0.2 all hotmail links will not open. The hotmail webpage seems to load correctly and shows all emails in the inbox but then no links on the webpage work. Therefore cannot open any emails.

Therefore have to open Internet Explorer to read emails.

When I restart firefox and open yt video, the player is always of the small size 360p. It just doesn't remember the player size. It was OK on firefox 10.0.2, so I reverted to that version, and it's working again, remembering the size. The same thing was happening few versions back. When I updated to FF 8.0 (from 7.0) it stopped remembering the size, but then it was fixed in later version, I don't remember which exactly, 9.0 or 10.0. So it was OK for some time, and now again exactly the same thing with 11.0. What's going on with FF? And can I fix it somehow? Because right now I'm stuck to 10.0, cause I'm tired clicking the large player button every time I restart my browser.

I prefer igoogle.com as my home page

I didn't ever enter http://www.searchcore.net/426

I'm beginning to think it's a bad thing?? Do not know where it came from