Support Forum

Ever since I downloaded 10.0, I now receive "Document Expired This document is no longer available. The requested document is not available in Firefox's cache.As a security precaution, Firefox does not automatically re-request sensitive documents.Click Try Again to re-request the document from the website." How can I get around that?

When I double click on the tool bar on the bottom of the black screen on fox tab, adobe settings shows up. I delete adobe then the black screen shows the fox tab again and says to view it I need to down load the latest version of adobe flash player.

On YouTube and other Flash based video sites, Flash drops a huge number of frames, making playback very choppy even with the smallest resolution (360, 480). This doesn't happen with IE, not even while using the highest resolution (720, 1080) available. I know my computer is more than powerful enough to play back full HD, even without hardware acceleration. Is this Firefox's fault or Flashes and is there anything I can do about it?

Facebook says: JavaScript is disabled on your browser Please enable JavaScript or upgrade to a JavaScript-capable browser to use Facebook.

But Javascript is enabled in Options>Content [X]Enable Javascript

( Screenshot ) ( Video -Sorry for Audio, didn't know it recorded it)

I'm running Firefox 10.0.2 on a Mac running OS X 10.6.8. Last week I made a bad mistake, and allowed "Codec-M" to load on my computer. This appears to be the Mac version of Codec-C.

It installed into Firefox as an Add-On. It's visible in the Firefox>Preferences>Manage Add-ons page, however there is no remove button, so I became suspicious.

I've found it's not where it should be. I opened the Firefox bundle in my user account and it's not in the Extensions folder.

The Firefox>Help>Troubleshooting Information gave me its ID, which is "{EEF73632-A085-4fd3-A778-ECD82C8CB297}". This appears on NO file on my hard-drive by a simple search, so whatever this thing is it's gone to ground. It's listed as being disabled, but with the other details considered, I don't trust that.

I used the instructions at "https://support.mozilla.org/en-US/kb/Troubleshooting%20plugins#w_manually-uninstalling-a-plugin", exposed my plug-in paths, went to About:plugins and it doesn't appear in the list. All the other ones do, but it is not listed.

I tried going to the Global Firefox folders, but there's nothing in there either.

I'd appreciate some help. It might be coincidence, but my internet has been running VERY slow since this started, and I'm worried about my personal info.

How do I force this thing off my Mac?

This problem has been happening for a while. When I go to a website and click on a magnet link, firefox just crashes. It just comes up saying firefox has stopped responding and has to close. I'm trying to open the magnet link via utorrent. It says that you should update your download application (uTorrent) to fix crashes. I did and it still does it.

Prior to upgrading Firefox to version 10.0.2 my browser was working fine but after upgrading to 10.0.2 ,i see that firefox is taking up more than 1.5 GB of my memory, using upto 50% of my CPU and crashing.

In a span of an hour it has crashed twice. Normally i have around15-20 tabs open with multimedia apps running but now i have only few tabs (around 10) with no multimedia apps running yet is crashing !

I just don't know what firefox is playing at. I am very disappointed with the versions firefox is providing and the frequent updates. One issue gets fixes and multiple issues are introduced. i haven't installed anything new after this update.

With upgrade from Firefox 10.0.1 to 10.0.2 all hotmail links will not open. The hotmail webpage seems to load correctly and shows all emails in the inbox but then no links on the webpage work. Therefore cannot open any emails.

Therefore have to open Internet Explorer to read emails.

When I restart firefox and open yt video, the player is always of the small size 360p. It just doesn't remember the player size. It was OK on firefox 10.0.2, so I reverted to that version, and it's working again, remembering the size. The same thing was happening few versions back. When I updated to FF 8.0 (from 7.0) it stopped remembering the size, but then it was fixed in later version, I don't remember which exactly, 9.0 or 10.0. So it was OK for some time, and now again exactly the same thing with 11.0. What's going on with FF? And can I fix it somehow? Because right now I'm stuck to 10.0, cause I'm tired clicking the large player button every time I restart my browser.

I prefer igoogle.com as my home page

I didn't ever enter http://www.searchcore.net/426

I'm beginning to think it's a bad thing?? Do not know where it came from

updated to newest firefox..now alert box pops up saying can't find chrome toolbar..which I don't have apparently firefox has worked with this toolbar for a long time I update regularly why do I get this alert now and how can I get rid of this annoying alert thank you

I installed the newest flash update and everything seems to be working fine at first. After installing it, I start up firefox and go test to see if a youtube video plays. Well, it does and everything seems fine. But, once I close FF and start it up again and try to go play a video on youtube, then it won't play. If I go an install the flash player again, I go back through the whole cycle of......install flash--->viedos work---> close firefox--->open FF up again--->videos don't work.

I've searched everywhere and can't find an answer. Flash and videos work perfectly fin on Chrome and IE. Can anyone tell me whats going on here?

This just recently started happening, whenever I'm browsing a webpage and scrolling through it. Firefox will freeze for about 1-2 seconds than continue scrolling. The same happens when I'm typing something. It's frozen about 3 times so far since I started typing this. Also when I watch any video, the video will freeze too. It freezes for basically anything I do. I know it's not my computer because I put a video I have stored on my hard drive, playing on the side of Firefox and every time the Firefox froze, the video continued to run smoothly. This is really annoying! I have the latest version of my plugins and the latest version of Firefox. How can I fix this?

I can't close individual tabs. I -CAN- close the entire application, but I don't want that. Also, the Close Tab entry is missing from the File menu.

Is there some feature in FF that allows a site to disable turning off separate tabs? Is this an exploit that certain pages are using? Or...is this an actual bug?

I had a problem with a virus after downloading some software. I sorted this with an antivirus scan but had to reinstall Firefox (newest version). Firefox works on my husband's account but not on mine. I wish I could attach a pic here, as I could just post a screenshot! The messgae comes up: 'Well this is embarrassing. Firefox is having trouble recovering windows and tabs.' It suggests I remove tabs or start a new session. I try to click 'Start a new session' but it jams and I get the error message: 'A script on this page may be busy or it may have stopped responding. You can stop the script now or you can continue to see if the script will complete. Script: resource:///components/nsLoginManager.js:280' It doesn't let me do anything and Task Manager has a job shutting Firefox down

I reinstalled firefox recently and now every time I click a link it opens in a new tab instead of in the same tab. I would rather change it so it opens in a new tab only if I tell it to but for some reason that option is no longer in the options tab. How do I disable this function in the newer firefox?

Pogo games won't load - cleared cache, uninstalled and reloaded firefox, reloaded plugins, uninstalled and reloaded java, uninstalled and reloaded adobe flash - nothing is working - need NEW suggestions please.