Support Forum

Greetings! I've downloaded a program and here was some virus, now i alway have this page http://searchiu.com/?affil=141 as a start page and i'm afraid of my security. Can you help to remove this virus and get back my start page? Thanks you!

Realplayer download feature (cursor over a youtube video, "download this video" pops up) has recently quit working for me (I've been using it for months). I've searched knowledge bases and forums extensively and tried all the suggestions., such as rolling back from Flash Player 11.5 to 10.3 (no luck), disabling/enabling RealPlayer Download plugin in Firefox (no luck), etc. The one suggestion I'd like to try but can't is going into RealPlayer preferences and enabling/disabling the "Download and Record" function. I can't because all I have in my preferences is "Recording" and the options have nothing to do with downloading. None of the RealNetworks/RealPlayer support sites are helpful at all...

However, the download feature works just fine in Internet Explorer

I am having trouble getting Java to work in Firefox (Opera too) on Mac. http://www.java.com/en/download/installed.jsp?detect=jre tells me "We are unable to verify if Java is currently installed and enabled in your browser." Notice that when I access the page, Firefox wants me to activate Java in a pop-up. I did this.

I know that Java is installed because I can open the Java Control Panel. The setting "Enable Java content in the browser" is checked and Security Level is set to High. I have tried setting the security level to a lower setting, but that doesn't help.

I have verified that the Java plugin is enabled. I have tried clearing Java cache via the control panel - no luck.

I realise that Apple has blocked Java according to this article: http://appleinsider.com/articles/13/01/31/apple-again-blocks-latest-version-of-java-through-os-x-anti-malware-system. I have been able to get Java to work with Safari (this doesn't help for Firefox) by editing the file /System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/XProtect.meta.plist, but that is only a temporary solution, as it shouldn't be necessary to do this edit.

Version details: Mac OS X 10.8.2 Firefox 18.0.1 Java version 7 update 11

Since two weeks my Firefox just keeps crashing. Sometimes during loading an website sometimes even if I did not do anything for several minutes. It started with version 20.0.0 and continues with 20.0.1. Disabling all extensions and plugins did not help. The crashes still occur in safe mode. Resetting Firefox did not help. Reinstalling neither. I scanned my computer with two different antivirus programs. All other applications work fine and I'm working the whole day on my computer in lots of different programs... It would be great if you can tell me more about the reason so I can use my favorite browser again, thank you!

Most of the time FF 21 crashes directly after starting it.

- No matter if I restore tabs/session or not.

- If the program opens and I fill in an address in the address bar FF crashes as soon as I click "enter"

- FF crashes immediately when I click on a link (website or download)

- Deactivating Add-Ons didn't help

- Safe Mode crashes the same way

- Creating a new profile didn't help

- Using the "Reset" in "Troubleshooting" didn't do the trick

- Completely removing Adobe Flash and reinstalling latest version: no improvement

- Disabling HW acceleration: no change of problems

If I downgrade to 20.0.1 it works perfectly as it did in the last weeks. After the upgrade to 21 same problems. Downgrade again: all is working.

This applies to my desktop PC. On my notebook the upgrade from 20.0.1 to 21 worked flawlessly - and I am using the same add-ons on both machines. But as disbaling add-ons doesn't help this seems not to be the right direction anyway.

I've sent about 2 dozens of crash reports now using the integrated assistent. Hope this helps narrowing down the issue.

So the latest version of Firefox 19 comes with a built in PDF viewer.

The problem that I found is that this viewer at its present time does NOT show fillable fields ina PDF, or let the user type into these fillable fields, or show the electronic print and instructions buttons we place at the top of most of our PDF "forms".

Ex: http://www.tmcc.edu/financialaid/downloads/forms/1213/FINAConsortiumAgree1213.pdf

This form should show buttons at the top and let a user fill it out. It does with the Reader plugin. In FF 19's built in PDF viewer I cant seem to do anything.

We presently make all our PDF forms fillable, so if this is an issue, hopefully a fix or update can be found.

upgraded to version 18.0.2 Firefox started getting flash player fail message tried installing flashplayer11x32_mssd_aih.exe install windows just closes and still no flash in firefox

Hello everyone, This is driving me crazy! I've been trying to fix this a couple of times but no luck.

I'm trying to watch youtube videos on firefox and so whenever i try to enable flash player it just freezes my firefox...

I've uninstalled flash, installed latest/oldest, uninstalled firefox, restarted my comp, deleted the directory, disabled hardware acceleration, cleared cache and no luck...

When I use html 5 it doesn't freeze though I don't want to use it because it doesn't have 240p quality option.

Sometimes when flash player is enabled it doesn't freeze instantly only when i enable html5, play a video, close it then enable flash player addon then load the video which doesn't freeze until 3 mintues then freezes completely.

Ideas? Thank you.

i try to download a firefox for my mac 10.5.8 but i can't no do that if you can please hel me thanks for you help or if you have something new for this mac let me know thansk

I recently updated to 20 and my spellcheck context menu has vanished.

What if you aren't even given the check spelling or languages menu option yet the broken red line under mispelled words occurs and no spelling suggestions made when right clicking on those words?

Some additional information:

In my about:config i do have the following in bold: spellchecker.dictionary;en-US user set string en-US

https://developer.mozilla.org/en-US/docs/HTML/Controlling_spell_checking_in_HTML_forms?redirectlocale=en-US&redirectslug=Controlling_spell_checking_in_HTML_forms

(I want spellechecking EVERYWHERE, how do I implement that?)

Also there is this: http://trac.xinha.org/ticket/1119

I do not have xinha installed but the behavior is similar. I get the lines, but no options.