Support Forum

I have had firefox for years and within the past week it has crashed unexpectedly a lot, over 45 times now. I have uninstalled and reinstalled it, I have used different themes, I've scanned it with my anti-virus several times, I have changed my add-ons and nothing seems to be working.

Every now and then, when I'm on Firefox it will not respond then the window will fill white and at the top it will say "Mozilla Firefox (Not Responding)".

It responds after about 10-15 seconds but this keeps happening every 2-3 Minutes and is making Firefox unusable to watch videos on Youtube and read other things as when it starts responding it take me back to the top of the page.

I cannot pinpoint which websites this is on but it normally (But not always) happens when I have more than one tab open (Usually on Youtube + SammyServers.com)

I have recently updated my Firefox to the 3.6.4 version but every time that I try to open it, it loads but freezes and all I can do is close it. I've uninstalled and reinstalled but this has failed to help.

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

After I open a few different pages or tabs within the pages, the plugin-container.exe max's my cpu usage and the system hangs horribly. It comes back and then hangs again. The plugin-container is reasonable new, because I don't recall seeing it in the Task Manager. Is there a way to fix this?? I know it's related to some apple piece of garbage software that I could totally do without if that helps.

Thanks

I updated to Firefox 4 on my vista laptop. I am running no redirect and a script blocker, both compatable with firefox 4. Firefox 4 keeps crashing, will keep loading the "well this is embarrassing" page, even when it starts normally, I will load a page, and within a few minutes, firefox will redirect to that page, then crash

I am facing this prob for the last few days...It says firefox encountered a prob and needs to close down....After a lot of findings I came to know that it was due to Adobe Flash Player ...when this plug-in is enabled and i visit video sites firefox crashes, but if I disable this plug-in firefox doesnt crash.....Please Help... I dont want to switch to other Browsers..:(

Crash ID(s)

bp-6f897343-1928-48f8-9b12-40ff62100613

Recently upgraded to 4.0b6 and Firefox keeps on crashing. It starts out by getting progressively slower and slower, then freezing for a few seconds, then just crashes and all tabs close. On restart everything is mostly saved and I can continue working, but it's impossible to work this way. I doesn't seem linked to any specific site/action.

I have spent a fortune on technician to find malware/viruses and optimise my laptop, but it doesn't seem to help.

Nowadays my firefox is crashing very often and for the last 3 days my flash player plug in is also crashing,I uninstalled and downloaded & installed the new version but still no difference.

Crash ID(s)

bp-47b89f10-710b-4bc5-a4d4-824d62100624

I have a lot of plugins and extensions and sometimes I don't know which stuff I need/use all the time and which ones I don't use and could be slowing down FF. Could you please go through my plugins and stuff and see which ones you think are unnecessary and why/what it would be used for/what it does - if you know - and how to not only disable them but uninstall too, if necessary. I'll post my most recent crash just in case. It was several days ago - the 18th. It crashes only once in a while. I've kinda been considering Chrome recently; I hope this fixes it. I tried clearing my cookies too, just in case - which I think is shown in the Troubleshooting Info, I think.

Crash ID(s)

98376f19-f796-43e9-9d55-996da2100524

Firefox continually crashes (approx. 6-8 times a day or more) due to Adobe Flash player crashing.

I'm running Firefox 13.0.1 and Adobe Flash 11.3.300.262

I noticed that since the second-to-last update of Flash Firefox has been crashing a lot. Before that Firefox crashed 'only' once a day or so.

Over the past few months I've read just about every thread related to Flash & Firefox and I'm not about to spend hours troubleshooting stuff, trying to disable hardware acceleration, etc, etc. I've done that before when the Flash-crash issue started a couple of months ago. (Also, Firefox is sometimes sending you automated crash reports, so you should have that data.) I would expect Firefox to simply "work" reasonably well, and as of the past couple of months or so, it hasn't.

W.T.F, Mozilla? I've used your browsers (Netscape) since the early 90s and have been quite happy - until recently, that is. As of now I'm having to go back to using Internet Explorer.

I sincerely hope Mozilla can finally resolve this issue as I still believe Firefox could be a great browser if it didn't "fight" with Flash all the time.

The Adobe Flash plugin keeps crashing on Firefox 12.0, and my Plugin Check link in Addons Manager directs to https://www.mozilla.com/en/404 .

Is this a hack attempt? Is Firefox 3.6 safer than the release channel?

I tried everything. Deleting cookies. Un installing and re installing adobe flash. I tried the suggestions listed on the firefox site Adobe flash works fine when I open google chrome. Why does firefox suck? Its ridiculous... Its so bad...

It stopped working like 2 weeks ago. I don't know what happened but when I open it I can't use it. I can't type in the search bar, I can't click anything, or go to any website. I can minimize it/close it by right clicking, not by the X or -. It seems to be working but with an error, the little "loading" icon keeps going but doesn't stop:

http://img221.imageshack.us/img221/5307/15152548etljf6px.png

I've tried everything! I've uninstalled, reinstalled, deleted every other version of Firefox, everything!

Each time I open Firefox, this message pop up: that a script is not responding. It then gives me the option to STOP or CONTINUE. I need to choose STOP, then the FIREFOX browser opens.

The script is as follows:

Script: chrome://tavgp/content/libs/include.js:595

This has been going on for weeks now. With the other browsers, I don't have any problem like this one.

Thanks.

I have been using Firefox 5 on the Mac OS X Lion developer preview for a few days now, and Firefox crashes over and over again.

If I have more than 2 tabs open, Firefox can't last more than 20 minutes without crashing. I have submitted multiple crash reports.

Hello There. To my utter dismay I am forced to use Chrome to access this forum. The reason is the moment I use Firefox (3) my computer crashes and I get the dreaded windows blue screen. I have been using ff for a long time now without problems. Yesterday I updated adobe flash player, but have now uninstalled flash player in the hope that the problem is resolved. No luck. I can use my computer in normal manner without problems, but the moment I use ff it crashes

Firefox 5 updated for me last night (23 June 2011), and since then I am getting continual problems with Flash crashing out on almost every page it's on. I have checked for futher updates for both Firefox and Flash, but there are none.

It was fine until the update, doesn't anyone test updates before releasing them any more? If I wanted my browser to run slowly and crash all the time, I would have stuck with IE9!

Right after I upgraded to Firefox 4 I noticed that the browser would suddenly stop responding. No longer able to scroll through website, change tabs and when I try to close browser nothing would happen. Eventually I have to do a "Force Quit" on Firefox to get the program to close out. After that the browser will work without problems for awhile and then freeze up again. I tried reboot the computer and disabling my various plug-ins without success. I can not find a discernible pattern on when the freeze up occur. No particular time frame or website appears to be the cause. I am currently running MAC OS X 10.6.7. I never had this problem until I upgraded to Firefox 4.