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Total questions: 79

12 questions in the last 24 hours have no reply. Help solve them!

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15

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16

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40556

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Unable to login gmail, browser's cookie functionality is turned off. Please turn it on, even after clearing cache, cookies unable, enabling cookies, don't work

Unable to login gmail. After entering user name and password, says, Your browser's cookie functionality is turned off. Please turn it on. Even after clearing cache and co… (read more)

Unable to login gmail. After entering user name and password, says, Your browser's cookie functionality is turned off. Please turn it on. Even after clearing cache and cookies, enabling cookies, starting firefox in safemode, resetting firefox, Says the Same thing. I have tried all troubleshooting information provided by mozilla support and all were unsuccessful in solving the problem. I have the same problem with internet explorer and chrome also.

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7

votes this week

1

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354

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firefox causes my system to become unresponsive

since upgrading to firefox 20, I have noticed that after about a half hour of use, the browser starts using up all 1.23 GB of available RAM on my system. when this happen… (read more)

since upgrading to firefox 20, I have noticed that after about a half hour of use, the browser starts using up all 1.23 GB of available RAM on my system. when this happens, my system becomes frozen (the clock stops) and I usually have to do a cold reboot. with chrome, when memory gets dangerously low, I can free up more ram by closing unused tabs, but closing tabs with firefox doesn't do any good! what can I do to fix the issue?

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5

votes this week

2

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12312

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How to block a particular website in Firefox?

I want to block a particular website in Firefox so as to prevent my children from browsing that.I have done that in IE and GC. But,unable to do in Firefox.

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5

votes this week

4

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2486

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how to resolve this error for "This PDF document might not be displayed correctly." ?

All of our PDF file build in Abode Indesign CS4. If any pdf open with mozilla, will come error message will be come on top of page. why this error coming every time and e… (read more)

All of our PDF file build in Abode Indesign CS4. If any pdf open with mozilla, will come error message will be come on top of page. why this error coming every time and every pdf files.

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4

votes this week

1

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2765

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WHICH IS THE LATEST VERSION OF WINDOWS FIREFOX?

I NEED THE LATEST VERSION OF FIREFOX

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3

votes this week

27

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9897

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Firefox keeps hanging ("not responding") every couple of minutes consistently. Nothing works to stop that

I've gone through all the suggestions, troubleshooting listed here and nothing has worked in stopping this "hanging" business. It started earlier this week with FF16. So … (read more)

I've gone through all the suggestions, troubleshooting listed here and nothing has worked in stopping this "hanging" business. It started earlier this week with FF16. So I tried uninstalling, clearing out any traces of it, profiles and all. R-installed with the previous extensions, plugins and scripts. Still did it. So I either disabled or uninstalled said add-ons. Still did it. Upgraded to 17, then 18. Same problem. "Not responding" every couple of minutes for just a few seconds, longer when I switched tabs. I'm a heavy tab user, but given the problem, I've gone down to no more than 3 open at the same time. Still hangs. So I decided to do a complete overhaul. Did a reset. I even thought it was my computer (Vista with SP2) which had been working fine and was slowing down around the same time FF was hanging and being a resource hog.

With FF uninstalled, with the help of Microsoft support, I worked on the laptop. Uninstalled my usual programs, including AV (which had avast). Moved all my files to an external hard drive. In essence leaving my computer with bare bones. Did a defrag and a system restore. I reinstalled av, then ran it. All clear. Ran malwarebytes. All clear. Ran registry clean. All fine. So I reinstalled FF18 and did not use any add-ons. Still hanged. Went up to FF19 beta thinking whatever but there is, would be cured. And it worked fine witn no add-ons. So I started installing my usuals, but leaving only the most important ones, ABP, No Script. Was ok so I added greasemonkey, smartest toolbar, download statusbar and unhide passwors. All which I've used for years with no problems. And FF19 worked fine with no hanging for like a day and a half. Today, (jan 24) not only is it haning and not responding again, but it's doing it more frequently and for longer.

FF never has crashed, it just hangs and freezes. My job is ALL online. I don't like Chrome (not user friendly to me). I'd rather avoid using IE. I'm a user of FF since day one, but this is stressing me out because I cannot do my job properly.

What can I do to make it stop? My only other option is to just forget FF and try and get used to Opera.

Now that I think about it, could this hanging problem be related to the Java issue that has come out publicly recently?

I don't know what else to do. I've tried everything that has been written here. Trust me, I've wasted 2 days on this issue. Time I'll never get back and I could've used to do work.

Thanks

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3

votes this week

1

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325

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Firefox crashes when saving anything (image file) directly from internet and when attaching files to email.

When saving images/files by doing "right click" "save image as" Firefox crashes immediately. The same occurs when clicking "Attach a file" for any webmail (gmail, etc.). … (read more)

When saving images/files by doing "right click" "save image as" Firefox crashes immediately. The same occurs when clicking "Attach a file" for any webmail (gmail, etc.). This occurs 2-3 times before (on my 3rd restart of firefox, usually) I can finally either save or attach something.

Reinstalled and updated firefox after this kept occuring (once I updated ver 19.0 I think, but I have no idea how to "downgrade" to 18.0 or anything like that), currently at ver 20.0, beta.

Using a MacBook Pro.

(Also, not so much to do with this, but I never used to get popups, at all, when going to sites - and now I also have popups occurring from time to time.)

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3

votes this week

4

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157

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The Connection was reset issue with certain site

Hello, ever since last morning (May 29, 2013) I have been having connectivity issues with a website I frequent ( www.facepunch.com ). I've asked all of my friends and the… (read more)

Hello, ever since last morning (May 29, 2013) I have been having connectivity issues with a website I frequent ( www.facepunch.com ). I've asked all of my friends and they've said it worked for them. I've tried deleting cookies and other stuff several times, updated firefox to beta, updated avast, reset router, and still no luck.

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2

votes this week

12

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30847

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Como eliminar 22find.com da minha página inicial?

Eu já tentei desinstalar pela própria página, configurei a página inicial em "Opções-->Geral", mas não consigo, não adianta, o firefox direciona sempre pra esta página… (read more)

Eu já tentei desinstalar pela própria página, configurei a página inicial em "Opções-->Geral", mas não consigo, não adianta, o firefox direciona sempre pra esta página (que eu odeio): http://www.22find.com:8080/newtab/?utm_source=b&utm_medium=cor&from=cor&uid=ST3808110AS_5LR1PTRDXXXX5LR1PTRD&ts=1359583568 Por favor, me ajudem a livrar meu pc desta praga!

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2

votes this week

4

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2081

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I have too many options when I right click

Whenever I right click anywhere on a page in Firefox the menu shows every options, even stuff out of context, like View Image or Mute, when there is no audio or image. It… (read more)

Whenever I right click anywhere on a page in Firefox the menu shows every options, even stuff out of context, like View Image or Mute, when there is no audio or image. It also shows no spelling suggestions on misspelled words. Screenshot: http://i.imgur.com/ttetWpm.png

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2

votes this week

15

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4100

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How do I disable PDF.JS and/or default to Adobe

I can't find any "addon" or "plugin" to disable. How do I disable this "pdf.js that is still under development and not stable ?

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2

votes this week

23

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2132

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Firefox not displaying some images linked from Photobucket

Firefox 19.0 there is a website where they have a gallery of pictures all the images from the gallery are hosted on Photobucket, they use to show up as normal but now for… (read more)

Firefox 19.0 there is a website where they have a gallery of pictures all the images from the gallery are hosted on Photobucket, they use to show up as normal but now for some reason they don't, I tried clearing the cookies and the cache, I made sure the download images automatically is check and every other bit of advise I could find on the web to no avail.

One thing I notice though is if you right click the missing image to get to view image information you will see Location: the address of the image is correct (copy and paste in the address bar bring up the image) Type: text/html (This is odd it should be img/jpeg) Size: 0 kb (of course the image was not downloaded) Dimension: 0 x 0 (again no image downloaded)

So if anybody has an idea how to fix this it would be greatly appreciated.

Thanks

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2

votes this week

1

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845

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When I click on the Nightly Windows 8 Start Screen icon it opens the Firefox 18 on desktop, how do I open Nightly on Metro?

Nightly was working on metro at first when I haven't installed Firefox 18 yet but when I installed Firefox 18 and thought it would run on metro if I set it as a default p… (read more)

Nightly was working on metro at first when I haven't installed Firefox 18 yet but when I installed Firefox 18 and thought it would run on metro if I set it as a default program which did not, opening nightly both on the desktop and start screen would open the firefox in the desktop instead.

I uninstalled Nightly and downloaded and installed the version 20 for 32 bit. When I looked on the default programs to set Nightly all I could see is Nightly on the list but the icon has changed to that of Firefox's. I set it as default and still it doesn't open as metro.

Any ideas how to fix this?

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2

votes this week

1

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641

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How I can see myanmar font?

I can't see the myanmar font. I can't read the page with myanmar font. Please tell me what can I do.

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2

votes this week

1

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1093

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Firefox opens new window not tab

Firefox opens a new window rather then tab from any other process calling firefox. Example screen grab utility needs to load a new url. FF opens a new instance of firefox… (read more)

Firefox opens a new window rather then tab from any other process calling firefox. Example screen grab utility needs to load a new url. FF opens a new instance of firefox. It use to open a new tab.

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2

votes this week

6

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1084

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My Firefox keeps crashing

AdapterDeviceID: 0x0a6c AdapterVendorID: 0x10de Add-ons: moveplayer%40movenetworks.com:7,testpilot%40labs.mozilla.com:1.2.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:20.… (read more)

AdapterDeviceID: 0x0a6c AdapterVendorID: 0x10de Add-ons: moveplayer%40movenetworks.com:7,testpilot%40labs.mozilla.com:1.2.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:20.0 AvailablePageFile: 2697211904 AvailablePhysicalMemory: 1820708864 AvailableVirtualMemory: 4033404928 BuildID: 20130320062118 CrashTime: 1364110496 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1364110428 Notes: Cisco VPN AdapterVendorID: 0x10de, AdapterDeviceID: 0x0a6c, AdapterSubsysID: 214217aa, AdapterDriverVersion: 9.18.13.1100

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: beta SecondsSinceLastCrash: 918 StartupTime: 1364110496 SystemMemoryUsePercentage: 56 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 20.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 :  
VMCI sockets DGRAM : 0 : 2 :  
VMCI sockets STREAM : 0 : 1 : C:\Program Files (x86)\VMware\VMware Workstation\vsocklib.dll

This report also contains technical information about the state of the application when it crashed.

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2

votes this week

1

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196

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Warning: Unresponsive script

I love using the add-on, Viewmakrs. It's one add-on I can't live without. Every time when I go to add a bookmark or Control-D, Firefox freezes up, and then gives me: Warn… (read more)

I love using the add-on, Viewmakrs. It's one add-on I can't live without. Every time when I go to add a bookmark or Control-D, Firefox freezes up, and then gives me:

Warning: Unresponsive script

and I get one of these errors every time, even when I open a new Window:

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://viewmarks/content/model.js:28

Script: chrome://viewmarks/content/model.js:69

Script: chrome://viewmarks/content/capture.js:83

Script: chrome://viewmarks/content/capture.js:98

Script: chrome://viewmarks/content/data.js:128

Script: chrome://viewmarks/content/editmark.js:270

Then, once in a blue moon, I get this error, not from Viewmarks:

Script: resource://gre/components/nsBlocklistService.js:771

TypeError: PlacesUtils.nodeIsLivemarkContainer is not a function

Can anyone suggest a quick fix without disabling ViewMarks? I've written to the author of ViewMarks with no reply. Any assistance would be appreciated. Thank You.

ps I've included my Troubleshooting information below, if this helps anyone.

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2

votes this week

4

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22

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I agreed to Mozilla news and now you are downloading apps - why?

I am terribly upset with Mozilla. I use Mozilla in conjunction with my AOL account. I agreed somehow to take Mozilla news and now there are all kinds of downloads being… (read more)

I am terribly upset with Mozilla. I use Mozilla in conjunction with my AOL account. I agreed somehow to take Mozilla news and now there are all kinds of downloads being forced on me that I do not want. I cannot get past them and some are already messing with my computer. Browser and my AOL News page etc. I do not want these downloads and now I do not know how to get rid of the stuff. It is conflicting with AOL which I PAY FOR - GET IT !!!! I am so angry with Mozilla that I believe I will drop it.

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2

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1

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Can't copy and paste from Firefox 22.0 anymore other than ctrl c & v

Normally I would select/wrap text in Firefox and right click and choose copy from the top of menu, click and go to Word,Notepad etc. and go to paste but nothing there pas… (read more)

Normally I would select/wrap text in Firefox and right click and choose copy from the top of menu, click and go to Word,Notepad etc. and go to paste but nothing there paste item in menu greyed out.

It works ok ctrl v and c but is frustrating because the built-in function is so much cleaner

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1

votes this week

2

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Drop-down menus not working

I cannot access any drop-down menus on USAA's website. It does not work before logging in nor when I log-in. It worked with previous version but not with 18. USAA is awar… (read more)

I cannot access any drop-down menus on USAA's website. It does not work before logging in nor when I log-in. It worked with previous version but not with 18. USAA is aware of the problem but have no solution. This feature is VITAL for me to access important information and actions. It seems to have something to do with jscript:;

It does not work in safe mode. I have reset firefox. I have uninstalled and reinstalled. It works with IE 9 and Safari.

HELP!!!!

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