Support Forum

I've been using firefox for a really really long time, and I play quite a lot of facebook games. Yesterday morning, things were working perfectly fine, but later in the day, I suddenly started getting these shockwave errors. I can't recall downloading anything and I must have uninstalled and reinstalled the flash player at least 8 times. It's honestly starting to frustrate me. I love firefox, but if the browser refuses to work, I probably won't be using it for much longer.

Hey, as the title says youtube videos start with a delay of about 10-12 seconds, and no it's not my internet's fault and it's not loading just doesn't start for ~12seconds or if the page is refreshed(then it starts immediatly). And this happens very randomly for some time 1/2 of the videos can start fine and then 3-5 in a row will have that 12second period.

And the second issue which i also noticed some other people have is shockware plugin crashing on a regular basis. And all this started today, before that it was all ok and today the troubles started.

The shockware plugin was crashing so constantly i tried updating flash player(didn't help), deleting and reinstalling(didn't help). I tried safe mode still youtube freezing and plugin crasher were there, updated my GPU drivers(no effect), disabled hardware acceleration(no visible effect)

So i downgraded to flash player 10.3 plugin crashes became more rare but youtube problem is still there, extremely frustrating. And no such thing happening in Chrome, but i don't want to ditch Firefox as i've been using it since 2007.

I just installed Firefox's newest version 21. I went to a website which required flash and it said I did not have flash installed. So I installed flash from adobe's website and it said it installed successfully I went back to the website after restarting my browser and it still did not work. I restarted my computer and nothing. I reinstalled flash again and it still does not work even though adobe is telling me it installed successfully.

Firefox suddenly has become very slow. It takes too much time to load all websites and even the typed words and scrolling has a great delay in appearing. It becomes unresponsive very often. I tried reinstalling it and even reset it. Its becoming a pain to use this to surf the net. Please do help!!

Hello Firefox, Google comes up as my Home Page, but when I enter, it defaults to www.ask.com. How do I keep it on Google please? Thanks, Sharron

Unable to login gmail. After entering user name and password, says, Your browser's cookie functionality is turned off. Please turn it on. Even after clearing cache and cookies, enabling cookies, starting firefox in safemode, resetting firefox, Says the Same thing. I have tried all troubleshooting information provided by mozilla support and all were unsuccessful in solving the problem. I have the same problem with internet explorer and chrome also.

i am trying to enable cookies to login to http://wordpress.com and it says to enable cookies but i don't know how.

Secure Connection Failed

         An error occurred during a connection to www.facebook.com.

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)

 The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
 Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken

I just loaded windows 8 onto my system and placed Firefox version 19. as my web browser and went to Youtube and updated flash to the Version it was looking for which in this case is 11.6 r602 and now everywhere that I go on the web the plug in pops up says it fails and locks up my firefox. I have done what the suggestions have said

1. Made sure system was up to date 2. Lowered hardware and flash acceleration 3. changed firefox settings 4. have done numerous re-installs of firefox and flash

I had to start using google chrome Please help I like fire fox better

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. https://fbstatic-a.akamaihd.net/rsrc.php/v2/yG/r/rEq55HRbeKE.js:64 This script pops up no matter what page I'm on every 15 - 20 mins. How do I fix it?

The problem is basically exactly like described here, only the solution presented there does not actually work for me: http://askubuntu.com/questions/59062/a-script-on-this-page-may-be-busy-or-it-may-have-stopped-responding-everytime

What happens is that every time I hibernate my laptop (with Windows 7 Pro, 64bit), when I resume from hibernation, FF is completely unresponsive (hangs) for minutes. Easily around 5 minutes. Eventually a dialog box pops up with the following:

"A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete."

And the two buttons are: "stop script" or "continue". After I click "stop script" the unresponsiveness finally goes away, and FF starts working normally again.

I think possibly even clicking "continue" also makes it go back to normal, but I'm not sure anymore since I have recently just switched to sleep mode out of frustration in order to not deal with it anymore, and I don't remember exactly if I get the same result from clicking either option.

This is extremely frustrating.

Someone else reported an extremely similar symptom here: https://support.mozilla.org/en-US/questions/935110?esab=a&as=aaq It might even be the exact same symptom. Maybe that person simply never waited long enough for the dialog box to appear, but otherwise the unusability symptoms are the same.

I have just updated to ff ver 20 and it keeps crashing I get a message that shockwave flash is not working continue or cancel when I hit either, it causes ff to freeze so I have to close and reopen. I have updated the flash, and also reinstalled ff everything you suggested please help. This mainly occurs on facebook but has happened on other sights, I uninstalled all my adobe and reinstalled, also reinstalled ff manually. and have updated all Java

Everything loads fine until I go into yahoo games. When I go into a game room I can only see half a room plus when I sit at a table I only get half a table so I'm unable to play

upgraded to version 18.0.2 Firefox started getting flash player fail message tried installing flashplayer11x32_mssd_aih.exe install windows just closes and still no flash in firefox

When browsing with Firefox whenever I log on to a web site and try to access information the following error message appears: https://ssl-mpv.montiera.com/widgets/entryPoints/softonic.js?hrdId . The computer knows as much about this site as I do which is precisely nothing. I have tried removing and reloading Firefox but the same problem occurs again and again. It is almost enough to drive me to Windows . Please advise how I can get rid of this problem.

Chris Keay

I get the following message:the ordinal 459 could not be located in the dynamic link library. urlmon.dll. I get this when requesting list links within a genealogy program (not on the internet) Haven't noticed it on anything else yet because I have been obsessing over just that one program. At the same time I notice that my windows sidebar is not visible. Have not changed any settings. Java was disabled due to the recent exploitation. Would that have something to do with it. Or perhaps Firefox18 installed and then it went bad? Thanks in advance for any help. Running Vista.

It started happening after i updated my flash plugin version 11.6.602.180 activeX version not installed . I've re installed the flash plugin many times and i have updated my firefox 20.0 every thing i updated dosn't even fix it.I have try all the regarding crashes in firefox,but i have tried all the methods all is updated and still keep constantly crashing i also have Google chrome install on my window.? How do i fix it to not crash any more like this?

Hers the list of all the submitted crash reports in sky-drive https://skydrive.live.com/#cid=0379D37A732CAE9F&id=379D37A732CAE9F!124

When I go thru the directions to install the plugin it only shows up to Windows 7. I have Windows 8. The media player works fine thru Internet Explorer, but I'd rather use Firefox.

Problem - I have an important viewing of my daughter's 3d/4d ultrasound this Saturday and I don't want to mess up my laptop by installing the wrong version and not being able to view it at all.

Thanks.