X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Total questions: 79

17 questions in the last 24 hours have no reply. Help solve them!

78%
Showing questions tagged: Windows XP Show all questions

Sort and Filter

Filter

Enter a tag. For example: "Firefox 14.0", "Windows 7", "crash"

Top Contributors

  1. cor-el
  2. jscher2000
  3. philipp
  4. iamjayakumars
  5. the-edmeister
  1. Tylerdowner
  2. ideato
  3. feer56
  4. amitshree
  5. John99

2

votes this week

2

replies

146

views

Why can't I log in to YouTube when using Firefox?

Information is stored on other websites just fine, and I have been able to log on to my YouTube account through Internet Explorer 8. However, when I click the 'Sign In' b… (read more)

Information is stored on other websites just fine, and I have been able to log on to my YouTube account through Internet Explorer 8. However, when I click the 'Sign In' button on YouTube, I keep getting an error message that reads,

"The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

I have tried changing the security settings, and I made sure that cookies were allowed. I've tried clearing the cache, and even resetting Firefox entirely. None of this has worked.

If anyone could help me with this I would be so grateful. Firefox runs so much faster on this laptop than Internet Explorer, for some reason, and I hate having to open a separate window with it to watch YouTube videos.

Solved
Contributed

1

votes this week

3

replies

12

views

How can I find a bookmark in a specific folder?

In older version, I can search for a bookmark in a specific folders in Library. After typing the words, search results are listed and I can choose something like "All boo… (read more)

In older version, I can search for a bookmark in a specific folders in Library. After typing the words, search results are listed and I can choose something like "All bookmarks","History" or a particular folder. Does this function still exist?

Solved
Contributed

1

votes this week

3

replies

13

views
Solved
Contributed

1

votes this week

7

replies

1909

views

Why does my Firefox freeze when I go to facebook? It freezes just before it loads the chatbox.

I tried to disable javascript and it facebook worked. The problem is no button was clickable, I can't post anything, in short, I can't do anything. I have to force close … (read more)

I tried to disable javascript and it facebook worked. The problem is no button was clickable, I can't post anything, in short, I can't do anything. I have to force close firefox whenever this happens. According to my firefox, I have the latest version. I also tried uninstalling and installing it again, I tried disabling the plugins or run it in safemode but nothing seems to solve it. This problem just happened after I deleted some compressed old files from my C drive.

Solved
Contributed

1

votes this week

36

replies

127

views

Javascript not working

When I visit this site:http://www.apolloarchive.com/apollo_gallery.html I can no longer see the image thumbnails when I click on the image IDs. I contacted the site ow… (read more)

When I visit this site:http://www.apolloarchive.com/apollo_gallery.html I can no longer see the image thumbnails when I click on the image IDs. I contacted the site owner, and he said it worked for FF on his computer, but I'm afraid my javascript isn't working here. I did everything, cleared the cookies, ran Safe Mode, checked options- though i may have goofed. And I'm almost sure javascript is enabled here. I have Win XP. I don't want to check another browser; if the problem is here than it needs fixing. I'm waiting more word from the site owner, but I tried everything he suggested. So what do I do? Do I download another Javascript?

Solved
Contributed

1

votes this week

1

reply

3

views

Text quality from websites noticeably inferior to Internet Explorer, is there a fix for this?

The quality of text on websites is quite poor with thin type and fuzzy definition, however pictures are good. The quality is noticeably worse than IE8 on the same compute… (read more)

The quality of text on websites is quite poor with thin type and fuzzy definition, however pictures are good. The quality is noticeably worse than IE8 on the same computer.

Solved
Contributed

1

votes this week

8

replies

32

views

How do I configure AdBlock to allow buttons on Flickr?

AdBlock has just started blocking buttons for Facebook, Twitter, etc. Unfortunately it also blocks the buttons that allow me to function INSIDE Flickr. Know how I can c… (read more)

AdBlock has just started blocking buttons for Facebook, Twitter, etc. Unfortunately it also blocks the buttons that allow me to function INSIDE Flickr. Know how I can change this?

Solved
Contributed

2

votes this week

2

replies

22

views

Have Firefox & Bing and when I open Firefox I get Ref A and string of characters; then when I get to Bing, no toolbar with bookmarks, etc or way to access mail.

I made Bing my browser and it was working fine until today. When I open Firefox I get a message Ref A: and then a long string of characters. I click on the home icon an… (read more)

I made Bing my browser and it was working fine until today. When I open Firefox I get a message Ref A: and then a long string of characters. I click on the home icon and the string changes. After doing this several times I get the Bing search page. I do not get the Firefox start page with the tool bar that has my book marks, history etc. I cannot clear the cache if I cannot not get the history tab. If I go the the mozilla firefox program folder and open it, there is a tool bar but cannot clear recent history, etc. there. I do not have an administrator & password on my home desk top; it is just me. I tried to follow your suggestions, but they do not apply to my situation. I really don't know if this is a firefox or bing problem. I used google before bing and had no problems; just wanted to try bing.

Solved
Contributed

1

votes this week

4

replies

10

views

Can't open my group tabs.

I have seen a similar topic but the responses do not help. I previously did not have session manager installed so I am unable to restore to an earlier date. When I open F… (read more)

I have seen a similar topic but the responses do not help. I previously did not have session manager installed so I am unable to restore to an earlier date. When I open Firefox I have some script my computer will not respond to and the message I get is:

script: resource: //app/modules/tabview/utils.jsm:617

Would be grateful for answers in how to resolve this issue as I use this function enormously.

Kind regards,

Solved
Contributed

3

votes this week

8

replies

80

views

Firefox just updated to V21 now I can't right click to "open in new window" only "new tab" or "new PRIVATE window"

Because I'm a bit of a dinosaur I don't use tabs, preferring to use new windows instead. Since the upgrade to V21, when I right click I don't get offered the option to op… (read more)

Because I'm a bit of a dinosaur I don't use tabs, preferring to use new windows instead. Since the upgrade to V21, when I right click I don't get offered the option to open in a new window, only a new tab or a "private" window. How do I get back to choosing "non-private" windows ?

Solved
Contributed

1

votes this week

7

replies

11

views

after uninstalling "No Squint" Firefox zoom is not saved

I uninstalled "No Squint" when I found it did not work as I wanted. Now Firefox (v.21) no longer remembers zoom levels of pages I visit after FF is closed and re-opened… (read more)

I uninstalled "No Squint" when I found it did not work as I wanted. Now Firefox (v.21) no longer remembers zoom levels of pages I visit after FF is closed and re-opened.

The "No Squint" uninstall asked if I wanted to restore FF zoom functionality - to which I answered YES.

After Uninstall I tried Windows RESTORE to return system to state prior to "No Squint" install, this did not help.

Tools>Options>Privacy>Clear History when Firefox closes>Settings>Site Preferences is NOT set, so as I understand it, Site Zoom level should be kept. I have tried setting and unsetting this to no effect.

Solved
Contributed

0

votes this week

20

replies

107

views

which of these is the correct backup file or folder

I'm finding it very confusing that for some reason I have all sorts of backup files for firefox backed up on my USB pen & desktop. I have no idea if I need to keep al… (read more)

I'm finding it very confusing that for some reason I have all sorts of backup files for firefox backed up on my USB pen & desktop.

I have no idea if I need to keep all of them, or just one of them, as backup.

Which of the below do i need to keep, and which delete? Thanks.

bookmarks.html (on my USB pen)
bookmarks-2012-01-29.json (on my USB pen)
FILE FOLDER ENTITLED 00jhkBLAHBLAH.default (on my USB pen)
FILE FOLDER ENTITLED: Old Firefox Data (put onto my Desktop via Firefox Reset)

Solved
Contributed

2

votes this week

13

replies

204

views

Citibank® - Server Error - Param Length Exceeded Error: https://online.citibank.com/US/JPS/portal/ParamLengthExceededError.do?ts=1362084962171

Citibank tech support said to contact you about this problem. I could log on my citi account okay yesterday morning (02/27/2013) but not last night or today.

Solved
Contributed

1

votes this week

3

replies

18

views

why "Tuvaro" is highjacking my computor and home page after down loading and installing firefox ?

when ever I down load and install fire fox the home page is automatically changed in to "Tuvaro" and changes all settings. I tried several times, and the same repeated. s… (read more)

when ever I down load and install fire fox the home page is automatically changed in to "Tuvaro" and changes all settings. I tried several times, and the same repeated. so I totally uninstalled from my system and like to reinstall without Tuvaro. is it possible ? I am using acer i5 with window7. 64 bit.

Solved
Contributed

1

votes this week

3

replies

4

views

Blank Msg box opens, when I open any web page

Sometimes multiple blank boxes open, but at least 1 on every page. even pages on same site

Solved
Contributed

3

votes this week

24

replies

5357

views

Facebook locks up Firefox 19.0 during load

Firefox 19.0 locks up when trying to load Facebook. This started yesterday, March 5 at about 1300 hrs PST. After a long delay, a Warning: Unresponsive Script dialog app… (read more)

Firefox 19.0 locks up when trying to load Facebook. This started yesterday, March 5 at about 1300 hrs PST. After a long delay, a Warning: Unresponsive Script dialog appears, saying that "A script on this page may be busy or it may have stopped responding". The script listed is https://fbstatic-a.akamaihd.net/rsrc.php/v2/yH/r/LEOX0R6UVT4.js:16. Clicking either Continue or Stop Script has the same effect: the entire Firefox application remains frozen. After several minutes, the same warning box appears again. The only way to escape the situation is to force-close Firefox. The crash reporter never appears.

Facebook loads normally in both Chrome and IE8.

Solved
Contributed

3

votes this week

22

replies

44021

views

when i open a new tab in my home page [ google] the new tab dosen't show google i want the new tab also to open with google

i reinstalled firefox to my desktop the previous one used to show my homepage google when i opened a new tab in my home page .but it doesnot open my homepage google now i… (read more)

i reinstalled firefox to my desktop the previous one used to show my homepage google when i opened a new tab in my home page .but it doesnot open my homepage google now it is blank with some rectangular blocks

Solved
Contributed
Locked

1

votes this week

3

replies

14

views

Why are my Content > Load images -- > Exceptions settings not saved?

I designate certain sites as exceptions under Content > Load images automatically. The next time I open Firefox, those exceptions are not there. This also happens und… (read more)

I designate certain sites as exceptions under Content > Load images automatically. The next time I open Firefox, those exceptions are not there. This also happens under Privacy > Accept cookies from sites. The exceptions that I put in disappear the next time I open Firefox. How can I make these exceptions permanent?

Solved
Contributed

0

votes this week

9

replies

9161

views

default font size

set font size

Solved
Contributed
Locked

1

votes this week

2

replies

17

views

Where are my installed search engine plugins located in FF21?

they are not in C:\Program Files\Mozilla Firefox\searchplugins nor are they in (only default ff plugins are in it, not ones i downloaded) C:\Program Files\Mozi lla Firef… (read more)

they are not in

C:\Program Files\Mozilla Firefox\searchplugins

nor are they in (only default ff plugins are in it, not ones i downloaded)

C:\Program Files\Mozi lla Firefox\browser\searchplugins

i can't find my youtube, mycroft, torrentz search plugin in the folders (it has an extension of .xml, right?)

Solved
Contributed