I have the Recovery Key, but when i try to use it, i'm told its the wrong Recovery Key???
Please can someone give me some advice or guidance to help me with this annoying problem. Like i mentioned i saved my Recovery Key (RK) because i think this is an excelle… (read more)
Please can someone give me some advice or guidance to help me with this annoying problem.
Like i mentioned i saved my Recovery Key (RK) because i think this is an excellent tool however when i tried to use it for the first time on my brand new computer, i was promptly told - Wrong Recovery Key. So i clicked on the "I have lost my other device" to get a new/another? RK, I put this key in the appropriate box only to be told the same thing again? wrong RK. What am i doing wrong, i cant make heads or tails of it.
Any suggestions would be grateful...
Manage Account does not appear in the options sync tab. How do I manage my account to get the recovery key?
I cannot sync my Firefox 18 desktop with iPad or iPhone browsers. I have tried everything suggested on the Web and have tried safe mode as well. When I enter the three-li… (read more)
I cannot sync my Firefox 18 desktop with iPad or iPhone browsers. I have tried everything suggested on the Web and have tried safe mode as well. When I enter the three-line synch code, I get a sync failure. I have deleted my account and then set up a new account without success. Manage Account does not appear in the options sync tab. How do I manage my account to get the recovery key?
I’ve spent hours on this and am considering using Chrome as my regular browser since I have no trouble syncing Chrome with apps. Help appreciated.
How to obtain Sync Recovery Key from Android Firefox?
Desktop sync is broken and instructs to obtain "Your Recovery Key" from a working device. Only working device is Android Firefox. What is the magic incantation to get F… (read more)
Desktop sync is broken and instructs to obtain "Your Recovery Key" from a working device. Only working device is Android Firefox. What is the magic incantation to get Firefox (v21 beta) on Android to reveal the needed sync Recovery Key?
how do i remove my sidebar
I cannot clise my vertical sidebar. How can I close it?
Sync stopped across all my PCs after updating to FF 20.0 on a Linux PC (mix of FF versions). Logs indicate err 503, so coincidence; will this resolve itself?
I use Sync across a desktop PC and a laptop PC. The desktop runs Vista; the laptop dual-boots Linux and WinXP. Back in the day, I initiated Sync with the desktop, then pa… (read more)
I use Sync across a desktop PC and a laptop PC. The desktop runs Vista; the laptop dual-boots Linux and WinXP. Back in the day, I initiated Sync with the desktop, then paired both Firefox installations from each of the laptop's OSes. I sync all available objects. I haven't used Firefox on the laptop/WinXP since before the issue started, and I cannot recall what version I'm at there. I have not attempted to run Firefox from the laptop/WinXP side since the issue started.
My experience has been unremarkable (good) until just a couple of days ago. On the desktop I was already at Firefox ver. 20, while on the laptop's Linux OS, I had been at FF 19.
On the laptop/Linux, I had these recent experiences just before the trouble started:
1) Operating under FF 19, Sync appeared normal. Autoupdate to ver. 20 offered but would never connect and start when selected. Abort and re-check Help->About presented a manual download link for ver. 20 instead.
2) Updated via manual download/install of ver. 20 via suggested link. No issues noticed; Sync appeared normal.
3) Unrelated activities caused me to boot Linux under a root filesystem (including /home) version from the day before I installed ver. 20, and I needed and did run FF ver. 19 again while on this filesystem. Sync _may_ have run and if so, I do not know if it was okay with going "back in time" this way. I was not paying close attention to it at the time, except to say I didn't notice anything unusual about my browsing experience.
4) With the unrelated activities handled, I resumed booting from my normal and current root filesystem, containing FF ver. 20 and my /home and profile from after the upgrade. Again, I did not notice anything obviously wrong.
Later, on the desktop system, the next sync caused all the graphics in my selected personas skin to vanish, leaving just the underlying color style. No other stored personas worked. All sync'ed items appeared to be untouched, but the problem with the personas skins alerted me to somthing being wrong. Attempts to re-sync failed.
Still later, back on the laptop/Linux, the next sync produced the same effect with the personas skins. They remain listed by name, but their source graphics (including addons list icons and text descriptions) have vanished. No other issues are apparent, and no addons or settings, etc. appear to be missing.
Re-sync attempts from either system now fail, but after retrying, indicate the problem is with the server being unavailable due to maintenance...suggesting the Sync service is having an issue, and when it comes back, this will resolve itself. Is that the case, making this just a big coincidence, or is there more going on?
I can provide the saved log files from either the desktop FF ver. 20, or the laptop/Linux FF ver. 20. I cannot provide any logs from the backup root filesystem that contained laptop/Linux FF ver. 19, as that snapshot is now gone. Also, I've not run FF (ver. ?) from the laptop/WinXP side so far during this evolution...but I could provide data and logs from there if it would help.
An excerpt from the most recent sync attempt from my desktop system appears below to illustrate the error:
1366952880580 Sync.Service DEBUG Fetching global metadata record 1366952891895 Sync.Resource DEBUG mesg: GET success 200 https://phx-sync299.services.mozilla.com/1.1/rj4aro36czb4apyh6zydowitfljhqed2/storage/meta/global 1366952891895 Sync.Resource DEBUG GET success 200 https://phx-sync299.services.mozilla.com/1.1/rj4aro36czb4apyh6zydowitfljhqed2/storage/meta/global 1366952891895 Sync.Service DEBUG Weave Version: 1.22.0 Local Storage: 5 Remote Storage: 5 1366952891896 Sync.Service INFO Sync key is up-to-date: no need to upgrade. 1366952891896 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1366952891897 Sync.SyncKeyBundle INFO SyncKeyBundle being created. 1366952903521 Sync.Resource DEBUG mesg: GET success 200 https://phx-sync299.services.mozilla.com/1.1/rj4aro36czb4apyh6zydowitfljhqed2/info/collections 1366952903522 Sync.Resource DEBUG GET success 200 https://phx-sync299.services.mozilla.com/1.1/rj4aro36czb4apyh6zydowitfljhqed2/info/collections 1366952903522 Sync.Service INFO Testing info/collections: {"passwords":1365577320.11,"addons":1366750745.5,"tabs":1366950617.59,"clients":1366948047.1,"crypto":1365145328.28,"forms":1366860655.89,"meta":1365145380.12,"bookmarks":1366799244.25,"prefs":1366692754.54,"history":1366950593.58} 1366952903522 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 0 1366952903522 Sync.Service INFO collection keys reports that a key update is needed. 1366952909816 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. 1366952910712 Sync.Resource DEBUG mesg: GET success 200 https://phx-sync299.services.mozilla.com/1.1/rj4aro36czb4apyh6zydowitfljhqed2/storage/crypto/keys 1366952910712 Sync.Resource DEBUG GET success 200 https://phx-sync299.services.mozilla.com/1.1/rj4aro36czb4apyh6zydowitfljhqed2/storage/crypto/keys 1366952910713 Sync.CollectionKeyManager INFO Updating collection keys... 1366952910716 Sync.CollectionKeyManager INFO Setting collection keys contents. Our last modified: 0, input modified: 1365145328.28. 1366952910716 Sync.BulkKeyBundle INFO BulkKeyBundle being created for [default] 1366952910716 Sync.CollectionKeyManager INFO Processing downloaded per-collection keys. 1366952910717 Sync.CollectionKeyManager INFO Clearing collection keys... 1366952910717 Sync.CollectionKeyManager INFO Saving downloaded keys. 1366952910717 Sync.CollectionKeyManager INFO Bumping last modified to 1365145328.28 1366952910717 Sync.CollectionKeyManager INFO Collection keys updated. 1366952910717 Sync.Status DEBUG Status.login: success.login => success.login 1366952910717 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1366952910731 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1366952910732 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1366952910733 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1366952910734 Sync.Status INFO Resetting Status. 1366952910735 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1366952911057 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. 1366952922945 Sync.Resource DEBUG mesg: GET fail 503 https://phx-sync299.services.mozilla.com/1.1/rj4aro36czb4apyh6zydowitfljhqed2/info/collections?v=1.22.0 1366952922945 Sync.Resource DEBUG GET fail 503 https://phx-sync299.services.mozilla.com/1.1/rj4aro36czb4apyh6zydowitfljhqed2/info/collections?v=1.22.0 1366952922946 Sync.ErrorHandler DEBUG Got Retry-After: 300 1366952922946 Sync.Status DEBUG Status.sync: success.sync => error.sync.reason.serverMaintenance 1366952922946 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed
Firefox keeps asking me to open/download PHP file when it used to be able to display properly.
I use to be able to view local PHP files normally in Firefox with the PHP parts not rendered while the HTML parts are. Now all it does is ask whether I want to open or sa… (read more)
I use to be able to view local PHP files normally in Firefox with the PHP parts not rendered while the HTML parts are. Now all it does is ask whether I want to open or save it.
I've tried editing FF options so that it previews in FF but it doesn't accept any changes. I've cleared my cache and all that. I've tried deleting the mimeTypes.rdf file thing but I can't even find the folder it's in. I've tried disabling/enabling "prompts.tab_modal.enabled" in about:config and restarting FF.
All are no-go solutions.
Web PHP pages are loading properly, this problem only comes when I'm trying to load local PHP files. I don't want to install XAMPP or PHP on my computer just to view local files as I never had this problem before.
In the meantime, I've installed Chrome and it's loading a simple local PHP file just fine whereas FF is asking me to save/download when opening the SAME file. Thanks in advance for any help.
An update was downloaded without my permission, and it says Install pending... how do I prevent it from installing?
I made the mistake of clicking "check for updates" because it instead downloaded the update. I have my settings set to "check for updates but let me choose whether to ins… (read more)
I made the mistake of clicking "check for updates" because it instead downloaded the update. I have my settings set to "check for updates but let me choose whether to install them" but the "Check for Updates" button does not allow me to choose... they're downloaded immediately.
This is a serious violation of my trust in Firefox and I will not allow these updates to be installed. If I can't stop them... I will uninstall Firefox and wash my hands of Mozilla permanently.
Firefox 14.0.1 Mac OS X 10.7.5
When scaling in page setup, 1st page prints correctly, but subsequent pages do not scale correctly/too large for the paper, parts of the text missing
When trying to print in Firefox, and when scaling the page size in page setup, the first page prints correctly, but subsequent pages do not scale correctly and are too l… (read more)
When trying to print in Firefox, and when scaling the page size in page setup, the first page prints correctly, but subsequent pages do not scale correctly and are too large for the paper, with parts of the text are being cut off at the top and right. This is not fixed by checking or un-checking the "ignore scaling/shrink to fit page width" in the print window, or by changing the scaling%.
I am running Firefox 15.0.1, on Mac OS 10.5.8.
The same problem happens in the print preview and if I save the print as a .pdf
I have tried all the fixes in the how to's and others in various forums with no improvement.
This happens every time I try to print a document scaled up or down only in Firefox.
HELP !! my new firefox wont open and it replaced my old one, it is not supported on this architecture !! HELP !!
My firefox was working fine.. but I got a message to update my firefox. So I did and your instructions said to replace my old firefox with the new one, but now it wont op… (read more)
My firefox was working fine.. but I got a message to update my firefox. So I did and your instructions said to replace my old firefox with the new one, but now it wont open.. and says does not support this architecture. I had soooo much information stored on my old firefox, links for my daughters college applications, password hints, work stuff, and I am freaking out. Is there any way I can get my old firefox back !! PLEASE HELP !!! I am so worried and frustrated !! I was just following the firefox update directions and I am freaking out that I lost everything !! can you help me please ??
I have an older mac... here is what it says on "about this mac" and "hardware details" I hope it helps !!
Mac OS X Processor: Dual 1.8 GHZ PowerPC G5 M Memory 2.5 GB DDR SDRAM Startup Disk: Mac
Model Name: Power Mac G5 Model Identifier: Power Mac 7.2 Processor Name: Power PC 970 (2.2) Processor Speed: 1.8 GHz Number of CPUs: 2
I can give you more information if you need it... I don't understand why firefox instructed me to "replace" when I can not support... PLEASE HELP ME RECOVER my old firefox and all my bookmarks !
Thank you so much for your anticipated time and help. I know I sound like I am freaking out a bit, That is because I am.
Anxiously awaiting your help !! my email is chloejulia@aol.com
Thanks again, Rachel
Firefox Memory Leak <!FIX!>
Hello fellow Firefox users! For most of us, Firefox suffers from an insane memory leak, this can cause slow-down, and maybe even crashes. This happens mainly because when… (read more)
Hello fellow Firefox users!
For most of us, Firefox suffers from an insane memory leak, this can cause slow-down, and maybe even crashes. This happens mainly because when you close tabs, the RAM they took is still taxing your computer. That among other things cause this annoying leakage.
-SOLUTION- I recently switched to Firefox, and has this leak. I would not put up with it, so I set out for solutions. Here is what I came up with.
Some add-ons I've handpicked, that when combined, are extremely effective.
RAMBack https://addons.mozilla.org/en-US/firefox/addon/ramback/?src=ss
MemoryFox https://addons.mozilla.org/en-US/firefox/addon/memory-fox/?src=search
MemoryRestart 1.1 https://addons.mozilla.org/en-US/firefox/addon/memory-restart/?src=ss
-ALSO- Firefox acting slow? Try these great add-ons!
SpeedFox 0.9.11 https://addons.mozilla.org/en-US/firefox/addon/speedfox/?src=search
DownThemAll https://addons.mozilla.org/en-US/firefox/addon/downthemall/?src=search ________________________________________________________________________________________________________
Get all of those together, and make a leak free, and faster Firefox!
can't set home page to about:blank, it keeps loading google search page
After trying out a little utility, I got stuck with the Babylon toolbar and home page.... Yes... I didn't spot the little checkpoint to disable installation... Without an… (read more)
After trying out a little utility, I got stuck with the Babylon toolbar and home page.... Yes... I didn't spot the little checkpoint to disable installation... Without any problems, I managed to remove all that... But since then, I can't get my home page to stay set to about:blank.... it keeps starting with the Google search page. I did manage to link the homepage button to about:blank, but when I add a new page (by clicking the + next to the most right tab) I keep getting the Google search page... Thanks in advance. Lody J. Claessen
i can't copy translate from google traslator, ctrl-c ctrl-v don't work
I have Fixefox 16.0.2 Win7 x64 . but the same problem on Ubuntu I can't copy translate from right panel in google translator, but in other browers is fine. Ctrl-c,ctrl-v … (read more)
I have Fixefox 16.0.2 Win7 x64 . but the same problem on Ubuntu I can't copy translate from right panel in google translator, but in other browers is fine. Ctrl-c,ctrl-v and context menu didn't help me.
Coupon Drop Down - How do you get rid of it??
It's not under add-ons and it's not a program that I can uninstall. I have AdBlocker, which isn't helping. Random words are highlighted on my pages. It just started happe… (read more)
It's not under add-ons and it's not a program that I can uninstall. I have AdBlocker, which isn't helping. Random words are highlighted on my pages. It just started happening today. I thought people were trying to spam me. How annoying can they be?
Get off of Beta release channel
Hello. I want to get off of the beta channel but have run into a snag. I went to uninstall FF prior to reinstalling, but there is only a FF 15 listed in my Control Pane… (read more)
Hello. I want to get off of the beta channel but have run into a snag. I went to uninstall FF prior to reinstalling, but there is only a FF 15 listed in my Control Panel and this will not initiate an uninstall. My browser shows that I am on v 17. I am wanting to opt out of the beta as flash is continually crashing. Then it will work for a couple of days, then an update hits and back to the same problems. I'm not sure if I should just do an install as I don't want to lose my settings etc. Thanks very much.
Sync info doesn't stick on desktop and, a link shared on Android FF, where to find on desktop?
If you don't mind, I have two questions. The first is in regards to Firefox Sync on Windows 7 x64. Firefox 19.0.2 Windows will not save my Firefox Sync login. Every time … (read more)
If you don't mind, I have two questions. The first is in regards to Firefox Sync on Windows 7 x64. Firefox 19.0.2 Windows will not save my Firefox Sync login. Every time I start my browser I have to put in the username/password/recover key.
Here is the context and what I think might be the cause of my problem. I was using a sync account to sync between Win desktop, Win laptop and a Win work laptop. Sync has been working for years without any issues prior to this, for me. Finally ditched Symbian for Android and I setup Firefox Sync on my Droid phone. Unfortunately, it totally trashed my bookmarks. So I unlinked all my browsers (and Android Firefox), restored my bookmarks from a backup and created a new Sync account to start fresh (to make sure no corrupted data was being synced). Since I did that, Firefox desktop will not save my Sync login info with the new account or the old one. I could rebuild my profile from scratch but I've been using this profile for a few years and rebuilding it will be really time consuming. If I have no choice, I will take the time from my vacation over the Easter break to do it, but man that would really suck as I was planning to leave laptops at home. So I would appreciate any ideas on how I can fix this without having to start from scratch?
My 2nd question is in regards to Firefox Sync on Android. Before I unlinked all my devices from my old Sync account I was playing with the share feature for Firefox Sync and couldn't get it to work. So my question is, If I share a link to "Firefox Sync" on my Droid phone, how do I access that link on a desktop? I couldn't find it anywhere.
Thanks!!
Font is messed up on Firefox 17.0
Just updated to FF17.0 and the fonts look awful, something like when the ClearType is enabled in Windows. I have ClearType disabled cause I hate the look of the fonts wit… (read more)
Just updated to FF17.0 and the fonts look awful, something like when the ClearType is enabled in Windows. I have ClearType disabled cause I hate the look of the fonts with it enabled, and now Firefox looks like it's all over it. Font is like bolded. What happened? Can I disable it somewhere in Firefox?
When and how can you sync the browsers of two computers on the same account after initial setup?
I can not find any instructions on how to sync Firefox browser data after the initial setup is complete and the account is established. Everything in the help section ke… (read more)
I can not find any instructions on how to sync Firefox browser data after the initial setup is complete and the account is established. Everything in the help section keeps referring to getting set up, but not how to conduct sync operation after setup.
Firefox Tabbar twice as big as normal (Windows 8)
Since I have Windows 8 the tab bar is twice as big. I have 32 bit Windows 8 and an Nvidia Graphics card (NVS 140m) I didn´t have this problem under Windows 7. I tried ff … (read more)
Since I have Windows 8 the tab bar is twice as big. I have 32 bit Windows 8 and an Nvidia Graphics card (NVS 140m) I didn´t have this problem under Windows 7. I tried ff 15 and 17.
pdf files not showing or downloading
PDF files not downloaded or displayed i Firefox in version 15.0.1. A white blank page is just displayed. This is reported back to me from many users and not just on my co… (read more)
PDF files not downloaded or displayed i Firefox in version 15.0.1. A white blank page is just displayed. This is reported back to me from many users and not just on my computer.
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
Just this week (10/1/12) I signed out of youtube and now I cannot log back in there or in my gmail account. I have tried every single fix-it/remedy offered on the FF foru… (read more)
Just this week (10/1/12) I signed out of youtube and now I cannot log back in there or in my gmail account. I have tried every single fix-it/remedy offered on the FF forum but nothing works.
Everything else works, all websites I frequent load fine, is youtube doing something on purpose to FF users? I can get to the youtube page and view videos, but I cannot log in, every time I click the sign in button I get:
"The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies."
I hate to be a conspiracy theorist, but I can log in to youtube with no problem on IE, but I hate that browser. I am using windows 7 and FF 15. Can anybody figure this one out?
