Support Forum

When a new firefox window is first opened, the text on the tab (e.g Mozilla Firefox Start Page) and the logo to the left of it becomes misaligned, almost like the text has been 'cut in half' vertically and not placed back together accurately. The fullscreen button and the 'open a new tab' button overlap too on the top right hand side.

To get into fullscreen mode, cmd+ctrl+F have to be pressed twice. Once to get the browser back to 'normal' the way the tabs should look, with the tab texts and logo normal, and second time gets it into full screen.

This happens everytime a new window is opened. Only happens once per window.

I have attached a link to an image here via photobucket so you can see what it looks like - http://i1282.photobucket.com/albums/a533/RGomes11/ScreenShot2013-05-14at215321_zps5b08b7ed.png

Thankyou for your help!

Since I updated Firefox on my Mac (Mountain Lion) to version 21.0 yesterday, the mouse scroll wheel isn't working on some sites (for example www.nu.nl). It is working properly on most sites. Anyone else having this problem? I've updated my add-ons.

when i want to choose and subscribe to an RSS feed on a webpage, the browser opens several EMPTY tabs and I cant stop it. I am not able to select a RSS feed through a website. i was able to do this before. Not sure if it is an upgrade issue or hardware or? Please helP!

I'm not sure when this started, but I've only just noticed it. The Firefox app icon in my dock has it's name spelled backwards (i.e. xoferiF). It appears normally in mission control and the applications folder but backwards on the dock. I've restarted it over and over but it stays the same. Obviously this is only a minor bug and is not affecting the app's performance in any way, but it's just wierd. I can provide a screenshot if necessary.

I have been having issues with certain pages loading correctly but have not been able to resolve the issues. I also tried to create a screen shot to no avail apparently. It's is not with every website only some here and there. Sometimes if I navigate aware and come back to that page it can resolve the issues but more times than not it does not fix the problem. I can also use another web browser such as google chrome or firefox and not run into the same issue. The exact same page will load correctly and as expected. I appreciate your assistance in this matter and I have done some of the trouble shooting steps noted in the frequently asked questions and what you all have suggested to resolve the issue such as clearing the cache, etc but it does not seem to resolve the problem long term

Every time I open Firefox I get a box showing Window and then last site I visited with a "this is embarrassing" message and telling me to close tabs. There are no tabs open, so there are no tabs to close, as I just opened it and haven't done anything yet. I tried making sure to hit "home" after I'm done and shutting down from the beginning page, but still happens. Please tell me what I can do to make it open correctly. thank you.

We have been prompted several times to update our Firefox software (19.02). When we click to update, a screen appears saying downloading is in progress, but other than rotating blue and white stripe, nothing happens. It can spin for many minutes, with no indication a connection has been made or that any download actually is in progress. There is no "allow" or "install." It doesn't get that far.

As above. Even with the "customize" window open so that icons can be moved around or deleted. I tried putting the search and address boxes next to each other but resizing is still not an option. I am using Firefox on a MacBook Air running Mountain Lion.

I want English as default language (FireFox for Mac) Preferences / Content / Choose a language It is set to English Yet on Googling it appears to be Polish

How do I change that ?

I set it to print URL and Title at top of the page, and Date at the bottom of the page. It attempts to do this but the print is verrry small and 1/2 off the page.

Works fine with Google Chrome.

New WF 2540 printer, test page is good. Mac 10X

Thanks for your help!

Peter

My Imac is version 10.8 snow leopard. I tried to import bookmarks from Safari to Firefox but import data from another browser is greyed out, even though private browsing is turned off. I also created an .html file for my bookmarks no problem but when I import this file to firefox, no bookmarks appear. I checked the file in a plain text editor for any folded files but none existed. Can anyone help me solve this problem. It seems the easiest solution would be if the IMPORT DATA FROM ANOTHER BROWSER button was functional. thanks.

In creating a website, I used the following player to embed .mp3 tracks so they would be playable in the page: http://www.schillmania.com/projects/soundmanager2/demo/mp3-player-button/#

In Firefox, some buttons work and some do not while in all other browsers they seem to work fine. This is truly bizarre. I have already tried: - conforming the compression settings to be the same as the ones that work - making sure the file names are lower case with no spaces -I've diddled around with the formatting and moved songs around to replace ones that DO work with the ones that aren't playing. Still no luck.

Another strange thing that is happening is that if you right click on the player, you can go to the link where the mp3 is, and it plays fine on its own.

You can view the site here: http://www.johnsimonmusic.net/test2/discography/ You can see for instance that the "intro" plays but the "sampler" doesn't. Why is this happening?

Ever since I upgraded to v20 of Firefox a problem has occurred where I will close Firefox properly (close browser and then quit application as I am on a Mac) but when I open it again I will get a message. This message is "Oh this is embarrassing..." and try to get me to reopen my tabs I had before. This will also happen if I have just one tab open and then close it. I was wondering if there is a way to fix it!

Everytime I start firefox on my Mac after I installed the latest update, each session starts with a problem-window stating: Excuses voor het ongemak. Firefox ondervindt problemen bij het herstellen van uw vensters en tabbladen. dit wordt meestal veroorzaakt door een onlangs geopende pagina.

The pages that I used are different pages everytime. I am using Firefox for about 6 years already, never had problems...

I have tried evertything: re-installing, check plugins, cool-start, close tabs, change opening preference website, erase cookies and history etc etc. Hours and hours...but the problem is repeating and it is annoying.

Will there be a new release with bugfixes?

Hi,

The "New Private Window" feature is certainly more practical in many situations, but unfortunately it does not seem to cover the following case: when doing online banking, the session has to be launched by an external application on a USB key ("UBS Access Key"). The banking login screen opens in the default browser (Firefox of course!), but unfortunately it appears in the main (non-private) Firefox window and its impossible to copy or move the link over to the private window. Apparently the external application establishes a connection to the main window, which cannot be moved or restarted in the private window.

For this reason, I really appreciated the former private browsing mode of Firefox, which was not available in any other browser. And the fact that no other public browsing window was visible at the same time gave a better impression of security (I'm not sure if that impression was justified, though).

-Jarle

For the past few days, every time I open Firefox I get "Well, this is embarrassing! Firefox is having trouble recovering your windows and tabs. I am on version 20.0 on an IMac with Mountain Lion. I do not want to recover previous windows or tabs. I always close everything and quit Firefox when I am done using it. If I choose to select "close", then I get a blank scene and not my home page. If I "restore" I get whatever is listed, but I really don't want it. I want my home page. Is there a fix for this problem?