Support Forum

Hi There

I recently needed to restore my computer and I decided I'd backup my bookmarks before doing so to save me the trouble of re-adding them all. I followed one of the guides on this website and had my backup file ready to go, but when I went to import/restore them, it wouldn't take the file that was made.

After following the steps of the guide, Firefox created a "Unix Executable file". First I tried to import this file, then I tried to restore to this file through Firefox. After that didn't work, I just double-clicked the file and it opened up a terminal window (I'm on OS X by the way) and spit out some text then an error.

After that I just right clicked the file and tried to open in Firefox. I ended up with a bunch of text going off the side of the screen and after scrolling for a bit I was able to find some URL's to my bookmarks in the code, so the bookmarks are in there.

What can I do to restore these?

I am running mac 10.6.8 and just want my old browser back which was not linked to yahoo. Yahoo encouraged me to get 21 but I don't want. How do I get 20 unlinked to yahoo back.

I have added the following code to my userChrome.css file, but favicons pop up again when I download files (documents, photos, etc). How can I get rid of favicons completely, so that they don't reappear after a download? Thanks!

 */
/* Bookmarks Toolbar - hide favicons/placeholders for sites, but show folder icons for menus */
#personal-bookmarks toolbarbutton:not([type="menu"]) .toolbarbutton-icon {display:none !important;}
#personal-bookmarks menuitem .menu-iconic-icon {display:none !important;}

/* Bookmarks Menu - hide favicons/placeholders for sites, but show folder icons for menus */
#bookmarksMenu menuitem .menu-iconic-icon {display:none !important;}

#PlacesToolbarItems .toolbarbutton-icon {display:none!important;}

When I open Firefox I cannot get the default Firefox Start Page since the update to Firefox 20.0 . I have used the Firefox Preferences Restore To Default option but it refuses to work

They are in the question. I was very pleased with the old download box, I have a mac so when I got the new update from firefox, I was very surprised to see I can't look through the old downloads and can't see the speed in which the current file is being downloaded, it doesn't make sense to cut those options off...

I want to edit the text of the URL in a bookmark. When I manually enter the URL in the Firefox address bar, the website instantly takes me to the secure login page, but it remembers the URL by which I entered. I cannot "bookmark this page" because then I get only the login page, and in future visits the website will have no idea which of the various URLs I was requesting. So, I want to create individual bookmarks for each of my frequently-used URLs, even though they must all route me through the same secure login page.

Installed Snow Leopard on Mac to bring up to 10.6.8. Then updated Firefox and updated so now at Firefox 20.0

In addition I frequently get the message "Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.

I had neither of these problems with my previous version of Firefox.

Thanks for any suggestions.

If I click a link to a file (eg, PDF, DOC), a dialog box appears that asks me to either "Open with [some application]" or "Save File". This dialog has a "Cancel" or "OK" button. So if I choose cancel -- meaning that I do not want to download the file -- Firefox goes ahead and downloads it anyway. In fact, it seems to actually download the file as soon as I click the link, before I've even had a chance to click "Cancel" or "OK". This does not seem like the correct behavior to me. Is there a setting somewhere that can turn off this automatic downloading?

I'm using Firefox 20.0 on a Mac.

I created a NEW gmail account with a new Address. When I open firefox the browser window automatically opens into my main gmail account. I keep trying to change the address of the opening page, but no go. It keeps opening into my Old gmail. without my needing to log onto it. Which prevents me from logging onto my new address, so I can receive emails scheduled for the new address. I want to keep the 2 accounts discretely separate.

How do I log into the new address and bypass my original main address w/ gmail with out closing my main email address. The new address may be short lived ( temporarily created for receiving art submissions for a new art exhibit that will last 3 months.)

I haven't been able to log in automatically to any websites? iGoogle won't start, every page I add to the home page that's a personal page comes up with a login... Firefox never did this before. My iGoogle page was the default page for years... Now I DLd v.20 and nothing works?

What the?

"drop down deals" ad keep coming on ebay site or other shopping website. How can I block this? Please let me know

I also don't need "yahoo tool bar" How to get rid of it?

Thank you

I am running Firefox 20 FRENCH (this is maybe important as all of this below does not appear with the EN version...) on MacOSX 10.6.8.

Symptoms : - Web Developer toolbar not displayed anymore. - Xmarks add-ons not displayed in the module bar. - Icons of other add-ons displayed in the navigation bar ONLY after the first firefox opening i.e. just after system restart. If firefox is closed and re-opened, all the add-ons icons are lost.

> All the add-ons are installed in tha add-on menu. > This behavior only appear with the FRENCH versions of firefox (tried 19.0.2 and 20). > Installed the 19.0.2 ENGLISH version and all is OK !!!

Fixes attempts (tried almost everything...) : - Reset firefox profile and restart with a new one : no effect (after I have reinstalled all the add-ons one by one...) - Uninstall Firefox (with profiles folder, cache folders, etc...) then reinstall : no effect - The only thing that is working is using the ENGLISH version...

This is really annoying because as a web developer I really need the Web Developer extension. Does anyone has an idea of how to fix this ?

Thank you very much for your help ! Regards,

I've had my M750 for a while, and until a couple of weeks ago, holding down the command button on my Mac's keyboard while I scrolled did nothing. Except scroll through the pages on Firefox. Now for some reason, since updating to Firefox 20, even at the slightest touch of the command button, when I scroll with the scroll wheel to scroll up and down the page on Firefox 20, it zooms in and out. Very annoying. Anyone know how to disable zooming on the scroll wheel when the command key is pressed? Or is this a Firefox issue rather than a Logitech software issue? I use the command to automatically open links in a new tab. So my finger is at the ready. Just easier for me that way. But even the slightest touch of the command key activates the zoom function of the scroll wheel. And again, never an issue till now. I've actually experienced a number of annoying issues since updating to Firefox 20, to which I have had to find workarounds. This being one of the most annoying.

I use a Mac desktop version 10.6.8. On advice from my ISP and Apple advisers they said uninstall Firefox and then reinstall a new version and that should not have Alot as the opening page. Have tried this several times following online instructions but each time the new version opens with Alot!

In the past I could navigate from one site to another without closing a tab. Now messages appear that say I did not close a tab and need to close or restore. I tried closing tabs as I used them but my tab bar does not show open tabs when I close out of Firefox. When I restart Firefox I get these messages that say I did not close the tabs! This is very annoying. How can I put it back so when I click the red dot, It's closed. and when I restart Firefox it just goes to my home page? I am using a Mac 10.6.8