Support Forum

I've got a problem with the MySpace audio player. When I'm trying to listen to a song, there is a message popping up saying that the Flash cannot be played, it suggests me to refresh/restart browser or upgrade flash . But I'm already using this version of flash and I've got the latest FF. p.s.: IE had no problems.

Since updating to 8.0 I have the frequent problem that title (not alt) tooltips do not display on sites where they used to work, e.g. xkcd but also others. Occasionally they do appear, but most of the time they do not. Rebooting doesn't consistently solve the problem.

http://www.autogamma.com/FastSP/catindex.html

click "POMPE LAVACRISTALLI" > "Codice Fast" > "PL100" images don't work In IE and Chrome images work fine

The frame with PL100, ... link to "pompe\PL100.html", ... Target is the frame named "MAIN" In this frame, relative address is lost: the frame does not take the correct relative path, with new subdir "pompe" Path for the images remain /

Dear Sirs/Madams,

I have a lot of tabs open in use all the time, and normally things work relatively acceptable (not great since after a while FF always crashes). But recently, when I click on certain tabs, FF becomes immediately non-responsive with the typical system mention about that in the title of the window; CPU is fully busy with FF process.

This happens absolutely every time -- no matter if I restart FF, upgrade it from 8.0.0 to 8.0.1, restart my computer, whatever. The link in the tab which causes the hang is this (works perfectly normal in other browsers):

http://www.zdnet.com/blog/violetblue/great-debate-postmortem-kindle-fire-vs-ipad/847#comments

However, this is not site specific problem, since there is at least one another site with the tab which causes same effect. All other links/tabs on that site and on this ZDNet site work normally in FF, nothing hangs.

The most interesting thing is that if I open this link anew, then new tab is created and no hang happens. But when I try to switch to the old tab with the same link, it always hangs.

I can not close that old tab to fix this problem, since once I click on it, FF does not even redraw the window to show that the chosen tab is now active. It immediately hangs.

Is there way to cure this tab without killing my whole session? It has a lot of tabs I need and opening them all anew is not realistic option.

Windows 7 hang error information (I tried translate it to English):

Signature of the problem:

 Name of the event:	AppHangB1
 Application name:	firefox.exe
 Application version:	8.0.1
 Time stamp:	4eb4a985
 Signature of the hang:	9fa1
 Type of hang:	0
 OS version:	6.1.7600.2.0.0.256.4
 Language code:	1049
 Additional signature of the hang 1:	9fa16842bce256ccc5f3b7a0ab70b173
 Additional signature of the hang 2:	247d
 Additional signature of the hang 3:	247d058fb4d4bfc8d1c54c566f26857c
 Additional signature of the hang 4:	9fa1
 Additional signature of the hang 5:	9fa16842bce256ccc5f3b7a0ab70b173
 Additional signature of the hang 6:	247d
 Additional signature of the hang 7:	247d058fb4d4bfc8d1c54c566f26857c

Not sure if this would be any helpful, but Process Monitor utility only returns "Profiling" activity of FF process when it is hang/fully busy state.

I'm on windows 7 64 bit and when I try to bookmark a site by double clicking on the star icon on the address bar, the bookmark box flickers on and off and just disappears afterwards. I've done some investigation and have found that the default theme is the cause. I have installed a different theme and the problem goes away so that is why I am sure of the root cause. Anyone with any ideas on how to fix this? I like the default theme!

Before moving to Firefox 8, I could drag and drop tabs within the tab bar to reorder them, which was very convenient. Since installing the first beta of Firefox 8, the tabs don't move. Should I revert to an earlier version of Firefox? If so, which one? Thank you for any help with may favorite browser. Tom

I opened Firefox after a restart and it suddenly crashed (didn't even create a crash report). When I reopened it again, it brought me up to the Restore Session error page and I click Restore. Unfortunately, it did not restore all my windows and tabs and I was missing three windows with tabs. I tried to bring the Restore Session error page and it was empty.

Luckily, I was able to recover an earlier version of sessionstore.js and sessionstore.bak. However, when I copied them to the profile folder, it just opens one window of my home page. I am not sure what is going on here. Could someone (Firefox Tech Support) please look at these files to see what is going on? I really need those three windows!

Thank you for your time,

FlipD9

I updated to FF 8.0. I can type a URL into the address bar, but when I press enter nothing happens. Pressing enter works with the search box and other places on websites. However, pressing enter does nothing in the address bar.

The only link I could find for 64 bit was nightly but I don't want that. There is no 64 bit installer on the official page, no 64 bit under betas, and the FTP doesn't even contain any under firefox/releases. Do they even exist or are they only for future releases?

PS - I don't really know where to ask this since there isn't a proper category that I could find for website questions.

I have many backups from the bookmark and I'd like to mix all of them in one bookmark. I used one then opened the other it removes all the bookmark and only use the last one

I have gotten the "connecting to upgrade server" message for as long as a couple of hours. I've tried starting the upgrade directly from mozilla.org and get the same thing. Currently running Firefox 8.0.1

Since updating to Firefox 8.0 I've been getting error messages when trying to login to my google.ig homepage:

Google Home | Help | Sign in Google We've detected a problem with your cookie settings.

Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions.

Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies.

Adjust your privacy settings If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more

©2011 Google - Google Home - Terms of Service - Privacy Policy - Help

I'm running Vista 32 bit. The update from Firefox 7.0 didn't go well and 5 hours later the pc was running really slow, so I've uninstalled and re-installed Firefox. I can login to gmail. Google Chrome and IE9 don't suffer this problem

I recently got a new computer and upgraded to Firefox 8. Now, when I save an image from a website, Firefox will "remember" and, the next time I save an image, open a random folder that I saved an image in last time I was on that site, and choose to save it there. This wouldn't be a problem if, 1) it wasn't a random folder out of the several I save into, and 2), if I have to cancel out of an image for any reason, the next time I go to save (seconds later, without refreshing/leaving a page), it will have chosen another random folder for me to save in and I'm misplacing my files.

I'd like to return Firefox to the previous image saving habits, where I have to choose the folder each time, and it doesn't "remember" anything that I've done, as it is only causing headaches.

At the right of the last tab, there was a cross (x). If I wanted a new web site opened while keeping the one I was in, I clicked on this and it opened a new page and I could go to other sites of my choice. The cross is no longer there, and I cannot find out how to open a new tab, and go to a new web site.

All of a sudden I cannot open any Gmail messages if I am in Firefox. The Inbox comes up with all the message titles, but when I click on any of them I just get the title with a blank window below. If I am in the Chrome browser when I use Gmail, there is no problem. I prefer Firefox to Chrome, but I can't use it if I can't access my Gmail messages with it. Is Firefox 8.0 not in sync with Gmail????

In Firefox 8 and 7 the icon and flags are not visible in the new google gmail version. They show with the latest IE browser, and Google's desire seems to be for us to switch to a "more modern" browser such as chrome. What do you say?

I have turned off all add-ons and reinstalled firefox, which did not help, so some necessary ones are back on... OS is Vista sp2