Support Forum

re my browser - I do not know which version it is. Some websites tell me they are not supported by what I have, e.g. one requires F'fox version 9 - question: how do I know what I have and how to upgrade?

My emails no longer display the From section so I do not know who the emails comes from. It staets with the Subject and gives time and date sent. How can I get it back? zog Firefox does not work on my computer (the message disappeared before I could read the rest) what am I supposed to do?

for the past few days whenever i open my dashboard on wordpress.com the firefox usage shoots up to 100% (as seen with process explorer) and i am unable to load any further pages. tried with firefox v 4 and v13 same result. tried with internet explorer 9 or opera 12 no problem... i have winodws xp sp3 wat could be the problem? (java, flash player issues?)

For eg., I installed foxdie 4 theme. It asked to restart to take effect. I restarted and the theme changed to foxdie 4 theme. But when I started the firefox for the next time, foxdie 4 theme is gone. Firefox reset to its previous theme. Its happening whenever I change to new themes. Every time. With every themes.

I am using Firefox 4 with Fedora 15. Attaching files in yahoo mail is not working. It did work with Firefox 3 and Fedora 14. I can attach files in gmail with Firefox 4 / F15 and I can attach files in yahoo mail with Google Chrome. It is just the combination Firefox 4 with yahoo mail that fails. Any suggestions what to look for to resolve the problem will be appreciated. I have also tried with all add-ons disabled and in safemode but this did not change anything.

I have lots of bookmarks in hierarchical folders sometimes 3 deep. Only some of them, and the first level of folders, were imported. How do I get them all? Manually? [Pathetic groan]

I spent about 40 minutes reading up on bookmarks on the Help site. No luck. I tried importing them again and received some more, again with folders at one hierarchy. Some of the bookmarks are also in the wrong place.

The last update for firefox warned me if I downloaded it my realplayer would not work. I do not want to download the firefox 6 update if I will have an issue with realplayer

I use Command+W to close windows. Unfortunately I often hit Command+Q by mistake, and quit Firefox when I don't want to. Back when Firefox used to ask if I wanted to save my tabs, that gave me the opportunity to cancel quitting. But now there is nothing to prevent the huge pain in the neck of having to restart Firefox and wait for a zillion tabs and pages to load.

Please put in a choice to be warned before quitting regardless.

I've had Firefox 4 since the release date, but today it's been acting up - it's not loading certain webpages properly, removing all the formatting and just putting all the text/links/etc in a list along the left hand side of the window. It's also not showing some pictures at all any more, although they're all hosted on Photobucket. This is literally ther first time there's been a problem with it since updating, and I've not changed any settings on it at all, so I have no clue why it's suddenly broken. Is anyone else getting this?

Since installing Incredimail I have had the My Start Toolbar in both IE8 & Firefox4, I removed it from IE using Add/Remove programmes but it has not gone from Firefox 4 Any idears,??

Naturally I have pop-up blocker functional but there is a new and really, really annoying "coupon" pop-up that is always on Amazon but also on other sites. Close the coupon window and it pops up every time I navigate to look at any product. It really is bad and vexingly doesn't even offer anything that the Amazon template doesn't already offer ("free shipping" above a certain expenditure on some items etc.). It has a distinctive green border and appears on other sites as well. How did they get around your software? How can I make this stop?

I installed a freeware program from the net, said no to alot toolbar, but it installed anyway. I then went to the add/remove programs in contral panel, said remove, it then said is was uninstalled, but it is still in the firefox and internet explorer BOTH. I like Firefox, but want the alot toolbar out. please help

Thank you in advance. I upgraded to firefox 4, and since then I have had a problem. When opening a new tab I have chosen to be directed to google.com. In the past my cursor automatically went to the search bar on that page when I open a new tab. After upgrading the cursor just stays in the address bar, but I would like it to automatically move to the google search bar on the page. Does anyone know how to fix this? Thanks again.

I'm using firefox 4 and i can not view videos on you tube.I've updated and reinstalled adobe flash player twice with no results.I've also tried the other checks,security blocking,cache,pop ups etc Works fine on IE. Hope someone has a solution.I've always liked firefox but not the newer versions and many of the changes;

When desired site is clicked in Google www.bywill.net appears in the destination window instead of the site address listed and a different site is displayed. This happens with IE as well as Firefox. Repeated searches by McAfee disclose no viruses. They suggested site blocking but this only stops bywell displaying its chosen site.