Support Forum

Hello, since today, before opening a pdf document, I reach a dark page where I have to click to activate the Adobe Acrobat plugin. I have Adobe PDF Plug-In For Firefox and Netscape 10.1.5 and I knew it was outdated because I check regularly the "check plugins" page, it used to be simply paired with the yellow button and that was all. Today I get black screens whenever I try to view pdf in Firefox and I have to click on them to view pdf. From the Add-ons/Plugins control panel I know see a warning red writing above the plugin entry stating "Adobe Acrobat is known to be vulnerable and should be updated". I cannot seem to update because I have Adobe Acrobat X pro, and I don't want to install the reader or purchase the newest version of the pro suite. My Pc runs with WIndows XP SP3 and is quite old, all other plugins are up to date, including Java and I don't want to use the new FF built-in pdf reader.

Any suggestion as how to disable the warnings and vulnerability screens or to update the plugin without installing Adobe Reader? Thank you

We have been prompted several times to update our Firefox software (19.02). When we click to update, a screen appears saying downloading is in progress, but other than rotating blue and white stripe, nothing happens. It can spin for many minutes, with no indication a connection has been made or that any download actually is in progress. There is no "allow" or "install." It doesn't get that far.

I have multiple printers, but I want my B/W laser printer to be the default one, especially for sites that don't give me a print box with options. Currently, some sites send the data to my bubble-jet all-in-one, a printer I prefer NOT to use.

I have always set MSN as my homepage with all versions of Firefox. Firefox suddenly stopped working (crashed 3 days ago). I had been running Firefox 19 for a few days with no issues, just stopped working with MSN and the screen just froze? I tried MSN with Internet Explorer and had no issues? I tried disabling the plug ins and Java, but no use? The only way I can use Firefox is to use a different homepage, then there are no problems.

Since I've upgraded to Firefox 19.x, font rendering has been completely broken. Fonts are all messed up, distorted, etc...

See here: https://support.cdn.mozilla.net/media/uploads/images/2013-03-07-20-12-39-1f0313.png

I've read through many suggestions about changing options in about:config, and various other settings, but nothing seems to work.

The browser is totally useless like this.

Any help on how to fix the font issue would be greatly appreciated!

Until today, I had no trouble opening Adobe Acrobat files with Adobe Reader 9.5. (I need to use an old version of Adobe Reader, because I use a program called Macro Express that does not recognize later versions.) Starting this morning, when I click on an Acrobat file, I am asked which program I want to open it with. Even when I click "Do this automatically...", it doesn't do so. It asks me every time. I went into Tools, Applications, and changed all of the pdf related issues to open with Adobe Reader 9.5. This also doesn't work.

The question above summarizes the problem. Firefox tries to do a www.datasrvrs.com redirection every few minutes. I will go back to IE if FireFox continues to do this annoying thing.

I can drag and drop a shortcut to the bookmark menu. I cannot drag and drop from the bookmark menu to the desktop. I cannot drag and drop from the location bar to the desktop.

Millions of websites that call Jquery datepickers in input fields with a date attribute no loner work today for users viewing those sites with FF 19. First Chrome breaks date pickers, now Firefox. I suppose the rest of the browser will not want to be left out of whatever brilliant idea on the horizon that is the root cause of all this, but this is serious. MILLIONS of websites no longer work, and webmasters are scrambling to find solutions. Whatever was planned by all you browser folks for input fields with a date attribute, will never materialize because you have forced people to call date pickers by some alternate method. That means input fields with a date attribute will be disappearing.

Thanks a lot guys!

I have many web links AND folders with numerous web links in bookmarks. I want to place a shortcut on my desktop screen to a FOLDER that is in my bookmarks that will have all those existing web links.

Thank YOU

Hello,

I have account in Sync and 4 or 5 devices connected to it. Since last week I can not syncing with server on my one device - Notebook with Linux Mint, Firefox 19. I receive error: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action."

But on other devices (MacBook, Windows 7) there are no problem with syncing.

I hope you will help me.

Your sincerely Greg

I selected PRIVATE BROWSING to to some security checking, Now I want to return to NON PRIVATE browsing in FF v: 19.0.2? And it's grayed out and cntrl+shift+P doesn't work either.

This function should be built in like previous versions.

How do I return to STD or NON PRIVATE browsing. Yes, I'm the only one who uses my PC and I'm over 21.

cheers,

klxdrt

After I installed Avast antivirus, Firefox displays this webpage every time I pres for a new tab... http://websearch.pu-results.info/ It is very annoting as it has adverts flashing on it. How do I configure Firefox to open what I want instead as default for a tab?

I really don't like the look-and-feel of the new pdf.js viewer. On my machine (6 yr old HP running Windows XP with sp 3) it displays slower than Acrobat Reader did, and I was perfectly happy with Acrobat Reader plugin. Frankly I want to disable pdf.js, but haven't been able to figure a way to do it. It doesn't display anywhere I could find on Add-ons Manager. I don't want to be compelled to use a feature that seems to be a performance detriment, at least for me. Mozilla, please rethink this!

I am logged in to Facebook. I have opened another tab to log on to Zynga. It allows me to log in via Facebook but will not actually log me in rather looping back to log in.

I have used Firefox for several years, it is a wonderful product and I love it. Now all of a sudden after I have installed a few things I now get a default homepage of a proxy server search engine, (/proxy.allsearchapp.com/app/start/) I have attempted to re do the normal option/and adjust the homepage option so many times. I also have chose NO PROXY server option. I went to the about.config and changes the keyword.url to no avail. I even went into my cookies and deleted the proxy allsearch and still nothing. I have worked on this problem for days. I even uninstalled my firefox, restarted my computer so many times and restarted it and re installed from a fresh copy and wala.... it is still there terrorizing me. I do not get this with my internet explore but I do not want to use that! I much prefer my Firefox. I have googled this problem and done most everything it has said but now I just do not know what else to try. Does anyone have my answer please?