Support Forum

Previous versions of Firefox allowed de-selection of 'Tabs on Top' but this can not be found in version 17.0.1 anymore. Where is the feature and how can I modify tabs location to be below everything like it used to be.

I have a toolbar by conduit.com. I cannot find out where it came from. If it doesn't belong to Mozilla Firefox I would like to get rid of it.

Firefox will freeze at random. Not only does the browser freeze, my entire OS seems to be affected as well. My mouse will move, and I can get the start menu to pop up, but that is about it. Ctrl+Alt+Del does not work.

If i click on the Firefox window, it turns gray, says "not responding", then after about 45 seconds of waiting, it recovers. Occasionally it doesn't recover and I have to do a hard reboot.

At first i thought this was a flash issue, however it happens at random with no repeating pattern.

Firefox Version 16.0.2

Addons installed:

AdblockPlus DownloadStatusBar SearchStatus

I love firefox for its customization abilities, but this is really killing my experience as it happens at least once every 15 minutes or so.

Any ideas?

Hello... On the screen in My Header I have the from top to bottom : 1) Menu Bar 2) Navigation Bar 3) Bookmarks 4) Video Bar...

I really Enjoy the Firefox Persona's but the Nav Bar cuts them across the middle from left to right. Is it possible to move the Nav Bar to another position such as... from top to bottom : 1) Menu Bar 2) Bookmarks 3) Video Bar 4) Navigation Bar... Thanks for any Tips, Merry Christmas, Happy New Year and May GOD Bless You and Yours...gw..

Upon upgrading from FF 16 to 17, I can still drag the icon that's to the left of the url to the desktop (or even to the XP Quick Launch Bar, Folder Shortcuts, etc.) to create an internet shortcut to the current page. However, with 17 this method produces a shortcut that shows a generic Windows icon instead of a Firefox-page icon. Even though a generic Windows icon normally denotes "no program associated," these still open with FF when double-clicked. But it doesn't look right. (BTW, all the shortcuts created by this method in FF 16 or lower retained the FF-page icon with the upgrade to 17.)

Any ideas why this changed and how to fix it so it looks the same as before?

Pending resolution of this (and another issue) I went back to FF 16, and it works normally again. However, the shortcuts that were created while I had 17 still show the generic Windows icon.

fixed in Firefox 21 - locking this old thread

I want a new window to open with the thumbnails of my preferred websites.

I have set up the "Home Page" option with "about:newtab" and i'm pretty sure it was working until a few days ago.

I already searched the knowledge base and checked the parameters in "about:config" suggested in other topics (http://support.mozilla.org/en-US/questions/931476) and they are properly set.

My machine I have an old 2008 macbook with 2 system boots: Leopard and Snow Leopard. I'm pretty sure this setting was working fine on both and now it isn't on the Leopard boot. I know this OS isn't supported anymore, but I set the "about:newtab" AFTER the last update which notified the system wasn't supported anymore.

Since then, i haven't installed any extension or theme: the browser is a stock install with the last update possible.

hw acer atom cpu n270 1,6ghz 1gbram

sw os microsoft xp sp3 v2002 ff v16.0.2 (not upgradable not to v18 nor v20) several plugins (few classics, see below) and addtional components (noscript, etc.)

problems 1)can't upgrade from v16 to v18 or any other higher version; downloading and installing v18 and restarting ff does not make any change, if not resetting all options and settings; i've tried several times within months; 2) although automatic check of new versions is unticked, at launching it often starts in default modus (all resets, history deleted, default starting page, etc.) as if made an autonomous upgrade/renewal to a higher version;

couldn't find any literature or contribution, if not the one of v12-13 for xp sp1 or 2;

theory could it be that ff 16.0.2 is the real last working version for ms xp sp3?

solution what are the solutions? if above mentioned theory is true, what can i do? at what stage is ff OS?

thanks to all foxes

Today I have noticed it for the first time.. The icon use to look like a blank page with a mini firefox icon on it.. Now the htm and html icon looks like a blank white page that is bent on the top right hand corner.. I tried a firefox reset and it didn't help.. I don't wanna do a reinstall of firefox because I want to keep the old firefox download manager and not the new one that is on the right of the search bar.. ( I saw it on my ubuntu linux computer) BUT my computer with the html file icon problem is Windows 7 x64

I am using firefox portable 16.0.2 as i am at work and do not have admin privileges. When i open You tube, firefox asks me to update adobe flash player. Flash player is installed and i can see videos using Chrome and IE. It was working fine a few days ago. I am guessing that adobe came up with some newer version and firefox wants me to update. I understand they do this cos they think the older version may have security risks etc. But i cannot update it (cannot ask the admin, they never agree). Is there a solution to this.

thanks.

Hi

Some of YouTube videos (not all of them) are not working for me. the videos isn't running, its just a blank box.

I have Firefox 16.0.2 I also have Flash 11.4 (was 11.3 and both didn't work out well) I also downgrade to 10.2 and it did not help ether. I also run Firefox on the Safe mode with all Addons/Extensions Disabled and that did not help too. I also installed the latest Realplayer. I tried disable/enable Hardware Accelerator.

each time I try a solution I hit the Ctrl+F5.

my current theme is Default.

I just tried to Reset Firefox to its factory settings , and that did NOT solve the problem.

All of the videos that are not working on Firefox are working on IE9 on the same PC at the same time without problems.

I use to be able to view local PHP files normally in Firefox with the PHP parts not rendered while the HTML parts are. Now all it does is ask whether I want to open or save it.

I've tried editing FF options so that it previews in FF but it doesn't accept any changes. I've cleared my cache and all that. I've tried deleting the mimeTypes.rdf file thing but I can't even find the folder it's in. I've tried disabling/enabling "prompts.tab_modal.enabled" in about:config and restarting FF.

All are no-go solutions.

Web PHP pages are loading properly, this problem only comes when I'm trying to load local PHP files. I don't want to install XAMPP or PHP on my computer just to view local files as I never had this problem before.

In the meantime, I've installed Chrome and it's loading a simple local PHP file just fine whereas FF is asking me to save/download when opening the SAME file. Thanks in advance for any help.

Changing from AT&T to Roadrunner, says ........ Proxy Servers - A proxy server lies in between your computer and the Internet. When you request a web page or other Internet content through your computer, you connect to your proxy. The proxy then requests the web page or content you're searching for on your behalf and returns it to you. The proxy's actions are carried out automatically and are invisible to you. A proxy is useful for filtering Internet content, connecting to the Internet through firewalls, and archiving web pages for quicker retrieval by users connected to it.

Road Runner does not support the use of proxy servers, and recommends that you disable proxies through your browser.

Hi, i have just recently started having an issue with Sync on my desktop. My associated Android and Mac Laptop do not experience any issues when attempting to sync, but the desktop constantly gives the same error. I have tried unpairing the desktop, clearing all files, restarting and then adding the desktop to sync once again, but the error persists.

All of the bookmarks on the desktop have vanished, but are still in my sync data and have no problems being viewed on the other paired devices. This also tells me that the issue isn't the sync server and is something unique to the desktop machine.

I am hoping that this won't require a reinstall, but if all else fails, it is an option. I will try to attach a log file once i have submitted the question.

When I click for a new tab I get a site "MyStart by Incredibar" I have unistalled the program but this site still shows up. I want to see my home page, or better yet the Bing thumbnails that used to appear. Where do I go to change the setting to get rid of the unwanted site?

Thanks

When ordering and paying a train ticket by internet they send a pdf-file, which one must download and print. When downloading this with Firefox (from my e-mail account) the pdf-file says (SECURED) and I cannot print out the ticket (pdf-file). (Adobe program stops automatically). When downloading this same pdf-file in Safari, I encounter no problems.

When I try to play a video from the NFL websites, all I get is a blank video display. Everything around it shows up but there is no video. It does play in IE9. I right click the video in IE9 and it states it is using NFLVideoPlayer 3.5 Build e930502. Does FireFox support this video? How can I get it to work?