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Total questions: 74

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have this problem

norton does not support firefox 15

Just installed Firefox 15.0 on a Mac 10.5. Norton posted an alert that Norton Confidential does not support this version and cannot protect against phishing, Is this true… (read more)

Just installed Firefox 15.0 on a Mac 10.5. Norton posted an alert that Norton Confidential does not support this version and cannot protect against phishing, Is this true?

Moderator Note: If you have an issue, please ask a new question. This will insure your issue gets the attention it deserves. Since this thread is antiquated and already has a solution chosen, it will be locked to prevent further posting.

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have this problem

BBC page http://www.bbc.co.uk/news/magazine-19072761 loads then goes blank. OK on Chrome

BBC page http://www.bbc.co.uk/news/magazine-19072761 (Circumcision debate) Firefox loads picture then goes blank in c. 1 second. Other similar pages work OK on both brows… (read more)

BBC page http://www.bbc.co.uk/news/magazine-19072761 (Circumcision debate) Firefox loads picture then goes blank in c. 1 second. Other similar pages work OK on both browsers

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6

have this problem

Unable to import IE9 Bookmarks to Firefox

OS: Windows 7 From: IE9 Browser To: Firefox (ver. 14.0.1) When I attempt to Import Favorites from IE9, only a few folders and URLs are imported (maybe 200 out of 1000) to… (read more)

OS: Windows 7 From: IE9 Browser To: Firefox (ver. 14.0.1)

When I attempt to Import Favorites from IE9, only a few folders and URLs are imported (maybe 200 out of 1000) to Firefox bookmarks. Is there a limit on this procedure? Also, I have about 4 levels deep of folders in my Favorites. Could this be a problem?

I appreciate any suggestions.

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have this problem

new tab set as homepage

I did as instructed (went into config found the browsernewtaburl changed what I wanted it to open) and it didn't change new tabs to my homepage. it stayed exactly the sam… (read more)

I did as instructed (went into config found the browsernewtaburl changed what I wanted it to open) and it didn't change new tabs to my homepage. it stayed exactly the same as it was

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has this problem

How do I use the no squint feature?

I forget how to use the no squint feature. Can someone help?

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have this problem

Constant crashes with no common theme

Firefox is crashing constantly. I can't seem to pinpoint why. I have many crash ID's and they all appear to be the same in the about:crash logs. Edit: Updated with an add… (read more)

Firefox is crashing constantly. I can't seem to pinpoint why. I have many crash ID's and they all appear to be the same in the about:crash logs.

Edit: Updated with an additional crash ID: bp-4a508466-82db-439f-b239-454942120822

I have read that this may be an issue with ATI Catalyst 12.8 drivers. Has anyone else seen this or found a fix?

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6

have this problem

Is there a limit to the number of bookmark folders Firefox can import?

I just installed Firefox 14 and attempted to import my bookmarks from Internet Explorer 8. I have 236 bookmark folders in Internet Explorer, but only 160 imported to Fire… (read more)

I just installed Firefox 14 and attempted to import my bookmarks from Internet Explorer 8. I have 236 bookmark folders in Internet Explorer, but only 160 imported to Firefox. Is there a limit to the number of bookmark folders Firefox can transfer? Just to be clear, I'm not referring to the actual bookmarks, of which I have 12,487, but rather the folders containing the bookmarks.

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have this problem

Version 15 no longer allows copy to clipboard

We have been setting signed.applets.codebase_principal_support in FireFox to allow copying to the clipboard in Window XP and Windows 7. It has worked fine until version 1… (read more)

We have been setting signed.applets.codebase_principal_support in FireFox to allow copying to the clipboard in Window XP and Windows 7. It has worked fine until version 15, and it no longer works. If we cannot use this feature, we will have to convert all of our users to IE or some other browser that allows us to do the copy.

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have this problem

typing in url for my company website sends it to https index page in Firefox, but not IE or Chrome, and the behavoir is not wanted

After upgrading Firefox to version 14.0.1 i noticed when i typed in my company's website address that firefox went to the https:// version of the site when it never did t… (read more)

After upgrading Firefox to version 14.0.1 i noticed when i typed in my company's website address that firefox went to the https:// version of the site when it never did that before.

Example, if you type in amazon.com in the URL bar, you briefly see that firefox turns the url to https://www.amazon.com before being auto directed to the normal www.amazon.com site.

My website did not have a secure index page and people were getting a server generated message until I found this issue out.

Is there a setting in Firefox to prevent the URL bar from selecting a secure connection first? This behavior does not occur in the most recent versions of I.E. or Chrome browsers on a desktop.

Any help would be greatly apprecaited

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have this problem

Snapdo

If I try to search using the address bar it always takes me to http://search.snap.do. According to firefox the only search engines I have linked to browser are google and… (read more)

If I try to search using the address bar it always takes me to http://search.snap.do.

According to firefox the only search engines I have linked to browser are google and twitter.

I have macafeee anti virus. I have just run a windows anti malware programme but to no avail.

Any ideas as to how I can delete it.

Thanks

Barry

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have this problem

Firefox menu, right click menu, dropbox menu doesn't show up

I had a problem with Firefox. When I start the firefox, it works. But for a while (randomly) I can't click on firefox menu anymore. The right click menu doesn't work eith… (read more)

I had a problem with Firefox. When I start the firefox, it works. But for a while (randomly) I can't click on firefox menu anymore. The right click menu doesn't work either. The dropbox (select box) in website does not work.

I'm using Xubuntu 12.04 64 bits:

   Linux minh-desktop 3.2.0-26-generic #41-Ubuntu SMP Thu Jun 14 17:49:24 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux.

Everytime I get this problem, I have to restart the firefox. I had no problem with Firefox 12 had the problem with 13 and 14. I'm not sure if Firefox version or Linux Kernel causes the problem.

I tried safe mode but it doesn't help.

Please help. Thank you.

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18

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154

have this problem

Firefox keeps crashing?

Hi. Every time I open Firefox it stays on the homepage for two seconds, then it exits and shows the "Firefox has crashed" window. Usually, I can restart the program in Sa… (read more)

Hi. Every time I open Firefox it stays on the homepage for two seconds, then it exits and shows the "Firefox has crashed" window. Usually, I can restart the program in Safe Mode and then it works just fine, but I can't be on Safe Mode forever! I've tried restarting my computer, resetting Firefox, searching the Support site for answers, but nothing works. My version is 14.0.1 and it's up to date.

This is getting really annoying, help please?

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have this problem

I want Comcast as my opening page. How can I remove Foxfire & make Fxfr secondary?

I made a mistake by selecting Foxfire as my "default" website. I want Comcast to be my Primary website & my opening page. How can I change my opening page back to Comcast… (read more)

I made a mistake by selecting Foxfire as my "default" website. I want Comcast to be my Primary website & my opening page. How can I change my opening page back to Comcast? Call me at xxx-xxx-xxxx or email: hmullane@xxxxxxx.xxx to tell me how to remove Foxfire as primary web. Helen H. Mullane

(personal data removed by moderator)

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has this problem

I use gmail but when I print, it prints my folders as well as the email. Help

The left side of the screen which is all my gmail folders prints with my email and therefore cuts off the print of the email on the right side. I have tried page set up a… (read more)

The left side of the screen which is all my gmail folders prints with my email and therefore cuts off the print of the email on the right side. I have tried page set up and all types of things including printing using landscape mode. Nothing works. I need to print a legal document and I can't. Please help.

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have this problem

Hulu and Youtube not working in Firefox

Youtube simply gives me static and tells me that it can't load, and so does Hulu. I have the latest Flash and javascript is enabled. Realplayer has been uninstalled, and … (read more)

Youtube simply gives me static and tells me that it can't load, and so does Hulu. I have the latest Flash and javascript is enabled. Realplayer has been uninstalled, and the cache is cleared.

However, both these sites work fine in Chrome and IE. Firefox used to work with both sites, but doesn't anymore. I'm using Windows 7.

Many thanks for any help you can give me.

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49

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379

have this problem

Firefox Homepage Hijacked by Claro-Search

RESETTING DOES NOT WORK** Hello, I can recently acquired the Search Engine Malware? (I think it is a Malware) http://isearch.claro-search.com/?affID=114169&tt=120812_band… (read more)

    • RESETTING DOES NOT WORK**

Hello, I can recently acquired the Search Engine Malware? (I think it is a Malware)

http://isearch.claro-search.com/?affID=114169&tt=120812_bandext_3312_4&babsrc=HP_iclro&mntrId=907087e4000000000000002185985c90

I can not for the life of me take back the "HOMEPAGE" I have searched around everywhere and found how to take over the "NEW TAB" issue and it is back to Google.ca.

But I have yet to find a single issue with the Homepage being automatically hijacked and sending me straight back to the website no matter what I do to change the URL.

I have done the following things.

1: Removed the Toolbar from Add-ons

2: Removed the Toolbar from Control Panel

3: Shut down my computer and rebooted into Safe Mode - Networking to run Malware and other virus scanners.

4: Changed my Hosts File

5: Turned on Firefox in Safe-Mode resetting all defaults.

6: Changed the URL several times. ____________________________________________________

I can set the homepage to "Blank" which solves the issue. BUT I want Claro off my computer for good not just covered up with settings.


NOTE: I do not have expert knowledge in computerized configuration so I am at a lose into doing something like Manually checking my systems files and such to remove this issue.

If you know how to fix this, Please be detailed and simple.

Also! If i type anything into the search bar incorrectly it automatically uses iSearch-Claro to search for results.

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130

have this problem

Whenever I click on plus tab on firefox browser, Isearch.claro page opens up. I want to get rid of claro from my computer completely. Please tell me?

Whenever I click on plus tab on firefox browser, Isearch.claro page opens up. I want to get rid of claro from my computer completely. Please tell me?

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7

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2

have this problem

Firefox opening multiple tabs when I click on an email address.

This is the second time I'm filling in all of this information, I hope it works this time. A while back I changed mailto to Firefox in Options>Applications>mailto After t… (read more)

This is the second time I'm filling in all of this information, I hope it works this time.

A while back I changed mailto to Firefox in Options>Applications>mailto After that, when I would click on an email address, Firefox would open new tabs VERY quickly and would not stop until I used Task Manager to close Firefox. I then went back and changed mailto back to Always Ask. But the same thing still happens when I click an email address, Firefox opens tabs very rapidly until I close it with task manager. I then checked the settings in about:config "network.protocol-handler.external.mailto" and it is set to default, boolean, true I don't want a default email program to be set, I want it to always ask. Please help with this. Thank you.

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11

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62

have this problem

The following site (http://lp.ilivid.com) keeps trying to automatically download an app and I cannot get rid of it no matter how many times I close the tab.

A tab keeps opening that has the following address: http://lp.ilivid.com/?appid=401&subid=KvykCbLlKwDfsO8AAAAAAMRGMwAAAAAAAgAAAAYAAAAAAP8AAAAEDkFbQgAAAAAAnaRKAAAAAACovEQA… (read more)

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has this problem

I accidentally changed my blog www.stopthegunsnow.org to a tiny graphic and can't see how to return it to normal size.

Everything is fine except my blog www.stopthegunsnow.org. While working on it yesterday, suddenly the page shrank to maybe 1/5 size on the screen, and I cannot see how to… (read more)

Everything is fine except my blog www.stopthegunsnow.org. While working on it yesterday, suddenly the page shrank to maybe 1/5 size on the screen, and I cannot see how to get the normal size back. It looks fine with Internet Explorer.

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