Support Forum

After Upgrading to FireFox 21 my browser no longer can detect that I have the Citrix ICA Client installed and prompts me every time I attempt to launch an .ica file from the internet. Upon multiple installs of the ICA Client from the prompts including Uninstalling it completely then reinstalling it I ignored the prompt and tried to launch the .ica file. It will launch only 1 .ica window no matter how many .ica files I click on. (Firefox 20 would allow me to launch several citrix sessions at a time.) Also when the 1 citrix session is open if I minimize it or bring another program to the foreground the .ica window becomes black and is no longer usable since you can no longer see anything in that window. Is this a known issue?? Currently I have had to unistall version 21 and found a version 20.0.1 that Ive installed disabling the automatic updates.

After updating to release 21.0, I'm no longer able to join an online meeting using Microsoft Lync 2010 if Firefox is set as my default browser. I get prompted to "Join the meeting using your web browser" or "Download and install Lync Attendee". Neither option works. Joining using web browser results in a prompt to install missing plugins, but then no suitable plugins are found. Trying to install Lync Attendee fails because Lync 2010 is already installed.

I also tried installing Firefox beta release 22.0, but the issue remains.

If I type a search in the address bar, I am automatically transferred to google. Can this be changed or am I stuck with google? I know I can select one in the upper right. Thank you.

Newest version of google maps is out. Went to load it and Google says "not supported" and specifically notes it wants WebGL. How fdo I check if this is enabled or how to get it...or is it something else? Thanks Wallt

When in firefox using Google maps and click on "EARTH" I receive a window indicating that to use 3D I need to install 21.0 Google Earth Plug-in with a "Download" option to click on. Note: Firefox 21.0 and MAC OS 10.7.5 have all current software updates installed. Safari & Chrome do not request for any plug-ins and 3D Earth option works fine. ANY HELP?

PS. my MAC does have an Intel HD Graphics 3000 installed but my MAC, Safari & Chrome work fine.

I activated the click-to-play plugins option in about:config, but unintentionally clicked the "never load for this site" option on one website. I actually want to always load plugins from this site. But now I cannot find how to change for that site.

The location bar does not display a plugin icon when I visit (even though I know that the page I'm visiting includes plugins).

In about:permissions, my plugin settings for 'all sites' and for that specific site are both set to 'always ask', but it doesn't do so.

How can I reactivate plugins for this site, without turning off the click-to-load plugins option? (ftr, I tested this and all plugins loaded correctly if that option is disabled)

I put some explanatory screenshots into an album on imgur, which can be found here: http://imgur.com/a/ZPvs7

Every time I open a new page in Firefox, I get the following error message:

Shorten-URL preferences not loaded. [Exception... "Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIAlertsService.showAlertNotification]" nsresult: "0x80004001 (NS_ERROR_NOT_IMPLEMENTED)" location: "JS frame :: chrome://shortenurl/content/ff-overlay.js :: shortenurl.fetchPrefs :: line 42" data: no]

My computer had a system restore after a storm shut my computer off after being frozen. No other issues are going on other than when I try to use the search bar, nothing happens. If I use the drop down box in the search bar, the only options I get are Add "Firefox Help", and Manage search engines. If I click on manage search engines, usually I get a list of options, google, yahoo, etc, but it is completely empty and restore defaults is grayed out.

Per other suggestions on this forum, I have upgraded to the latest firefox version, I have also downloaded the serachreset addon which didn't help. Also, there was another post on deleting the formhistory.sqlite file under my profiles, however, when I went to try this, there was no such file for me. (from this website's instructions http://kb.mozillazine.org/Unable_to_search_or_add_new_engines)

Please help as I don't want to have to delete the entire program just to find that upon reinstall, I don't have a fix.

When Firefox opens swedish PDF-documents there become blanks where the letters å, ä and ö should be. Very annoing and now I have to open PDF-documents in another program. Can this be fixed? Is there an update that supports more languages or can I choose something in the options that I've missed?

Greetings! I've downloaded a program and here was some virus, now i alway have this page http://searchiu.com/?affil=141 as a start page and i'm afraid of my security. Can you help to remove this virus and get back my start page? Thanks you!

Firefox will freeze at random. Not only does the browser freeze, my entire OS seems to be affected as well. My mouse will move, and I can get the start menu to pop up, but that is about it. Ctrl+Alt+Del does not work.

If i click on the Firefox window, it turns gray, says "not responding", then after about 45 seconds of waiting, it recovers. Occasionally it doesn't recover and I have to do a hard reboot.

At first i thought this was a flash issue, however it happens at random with no repeating pattern.

Firefox Version 16.0.2

Addons installed:

AdblockPlus DownloadStatusBar SearchStatus

I love firefox for its customization abilities, but this is really killing my experience as it happens at least once every 15 minutes or so.

Any ideas?

all of my speed dials are gone. I click on the speed dial Icon and nothing happens. even when I right click, when I try to open a new tab at the top of the page it opens but it is always just the second page and even it is not correct. It has different pages saved that were originally on other pages and everything is very small.

I made the mistake of upgrading to firefox 21 from 20. Now every time I start firefox , it checks for plugin compatibility and then when it does start, it opens 2 tabs. One is my home page and the other is the page congratulating me for upgrading and wants me to sign up for crap I don't want. Also, I have to check the box to block popups every time I start firefox.

friends wireless internet connection is OK but after updating explorer to 8 his browser went dead. Now he has a good wireless connection but no browser to act as interface. If I could download firefox install program to a flash drive and copy to his workstation the problem would be solved.

My problem is; Mozilla download page sees my mac and only allows me to download a mac version. A choice before downloading a version might be nice. How can he access the net without a browser.

Occasionally, when I access the site: www.animatoons.com.br, the screen changes and enters this site: http://createspaceforlife.org/update.html. It's a virus site?
_{edit links made none clickable -j99}

I'm having difficulty with text showing improperly on pages. It's a random occurrence, on different websites, at different times. And it's not even all of the text on that page; it's only certain sentences or certain sections.