Support Forum

My homepage is my.yahoo.com and is listed as the start page under Options > General. This address is my customized Yahoo page. When FF v. 21 (just updated yesterday) starts the generic version of My Yahoo starts with the URL http://my.yahoo.com/?_bc=1. So each time I start FF I have to manually log in to Yahoo to get my personalized start page. I check the box to remember me, but to no avail. I have cookies enabled.

Never had this problem until the update. Any ideas?

This webpage https://support.mozilla.org/en-US/kb/thumbnails-on-new-tab-page-are-missing does not fix my problem. Anyone know how to get all your website "tabs" images to show on the new tab page?

Using Windows 7 and XP, up to date FF 20.

Thank!

I've looked a lot in Firefox, checked my add-ons, and searched support forums,but can't find an answer. When I pop out the "options" box, "tabs on top" is faded out & clicking it does nothing.

Thanks very much for whatever help you can give me.

Ive tried defaulting fonts, unchecked all blocked images, reset firefox and removed all mods and still cant display bbc weather maps without getting "sorry, background map image is missing".

eg http://www.bbc.co.uk/weather/2650225

It used to be fine. Now no matter what I do, it has missing images.

Any fix please?

Yesterday all of a sudden my webpages and UI appeared to be magnified. While I can zoom out on websites, I cannot find any option to adjust the size of the UI.

I noticed that Firefox 22 (which I am running) has a new feature: "Windows: Firefox now follows display scaling options to render text larger on high-res displays". Is it possible to adjust how Firefox responds to the display scaling options perhaps?

Since today, Firefox starts automatically as a silent process consuming 30% of my cpu time and some 7 MB of memory usage. This happens on startup or while no visible Firefox is running. Killing the process causes the Firefox to restart, again silently, within a few seconds.

Opening a Firefox window for web browsing causes another Firefox process to start (parallel to the other one).

A file system search (search companion) for firefox.exe gives the following result: firefox.exe.hdmp firefox.exe.mdmp firefox.exe.hdmp firefox.exe.mdmp firefox.exe.hdmp firefox.exe.mdmp firefox.exe.hdmp firefox.exe.mdmp firefox.exe.hdmp firefox.exe.mdmp FIREFOX.EXE-28641590.pf firefox.exe

I recently installed a program GrooveDown v0.89 (just in case that would be useful information)

Hi everyone.

This morning, my Roboform toolbar has vanished! I'm really stuck without it too!!

Having checked these, I'm running Firefox 20.0.1, Roboform 7.8.8.5 and Roboform toolbar for Firefox 7.8.6.5

Help!!

I have limited screen space, and use Nav Bar on Title Bar, and small icons, to reduce clutter as much as possible. Today there was a Firefox update, which seems to have increased the size of all icons, so that my 'small' icons are nearly as big as the normal sized ones used to be; thus both wasting vertical space and reducing the number of buttons I can get on a toolbar, and the amount of a URL that will fit in the address box. How can I restore all icons back to their original sizes?

I called in for help because Firefox would not display my websites correctly. I called the telephone number on the Firefox website and got Vgeek support. They remotely scanned my computer and said my computer was at risk - claiming I had a trojan that my antivirus did not find and that my computer was about to crash because internal system elements were closing down. They talked me into a $400 three year protection and support package - which some local computer repair personnel say may have not been necessary. The vgeek support say they work for Firefox. Is that correct or have I been scammed??? Please advise.

Hello, I'm used to download big files (up to 2-3GB) at time while I'm browsing the internet, and sometimes i just forget that I'm downloading and just close Firefox. Back 3 months ago, when i was using Windows 7 i didn't have the problem of losing my download, because Firefox warned me that i'm downloading something and ask for a confirmation..

I didn't change any configuration since I installed Windows 8 and Firefox 20. Only added some plugins, but they didn't change anything..

There's any way to get that confirmation box like when i used on windows 7?

Thanks, (:.

I am now getting the 'well this is embarrassing...' message EVERY time I open Firefox; I have my Home page set to always open 9 tabs - these are the SAME tabs I have opened at start-up for about 2 years - WHY this annoying message now?! When I click 'close' the Home page opens with all the tabs with no problem, but the message is really irritating & doesn't seem to be telling me anything, as there isn't a problem with any of the tabs? NB: In case you ask 'why 9 tabs'?; these are essential websites I use every time I am browsing/working; I cannot keep opening them manually every time. Please advise why this message comes up as here seems to be no problem, & how I can get rid of it? Thanks.

I keep receiving the message:

Warning: Unresponsive plugin Shockwave Flash may be busy, or it may have stopped responding. You can stop the plugin now, or continue to see if the plugin will complete.

I cannot seem to get rid of it or correct it. Help. Thank you.

I have tried to use the suggestions listed but I am very dense and need a walk through. How do I permenently remove yahoo search from my list of search engines? I can remove it by manage search engines... but it comes back.

firefox is slow and javascripts on the most web sites is crashing. for example if I open facebook ? I see messages which script https://fbstatic-a.akamaihd.net/rsrc.php/v2/y5/r/QNxOsuxyVYx.js:27 doesn't answer, or in support.cdn.mozilla script https://support.cdn.mozilla.net/media/js/wiki-min.js?build=be7f51e:1 doesn't. This problems I see regulary in many web sites.

I fully reinstall my firefox, but it isn't help me This problems I see only one my pc which I use Firefox.

When I try to open any website, I click enter then the address bar just clears and nothing happens. This even hapens in the search bar (but the entered string stays). I've tried following these steps - https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors but nothing works. I even removed the "Firefox" folder from the private folder ("%APPDATA%\Mozilla\") and the problem remains.

The toolbars on my firefox are gone. I can't do anything with it and have to use Internet explorer for now. I unintstalled and reinstalled but that didn't work. I have a screenshot, how do post it?

2 Feb 2013 Concerns: Firefox 18.0.1 often freezes, at random times, since about 31 Jan 2013 I am using Mozilla Firefox 18.0.1, Windows Vista, PC, Desktop. My Mozilla Firefox freezes since about 31 Jan 2013 at random times quite often, when I do see TV or videos, also with YouTube videos. It freezes especially when I do start TV or a Video, sometimes also it freezes when the video is running for some time. I do use Firefox mostly only for TV and videos, so else I do not see. Some days earlier (26 January 2013), I had installed the upgrade of the new Norton Internet Security 2013. The two Norton add-ons on for Firefox, I have both deactivated. I can get out of the freezing, when I do click to end the Internet connection. After I have waited for about 5 seconds, the Mozilla Firefox browser can be moved again with the cursor. After I click to close the Firefox, and wait for about 5 seconds, the freezing also does end. I did do two Windows restores, one to 1 week ago and the next to 2 weeks ago. After the restore, when I started Mozilla Firefox, it was at first Firefox 17. But to my very bad luck, Firefox started immediately to update to Firefox 18.0.1 I had seen this updating on Help – About Firefox. There were good times, when people could choose themselves which version of Firefox they wanted. After the restore, I had also downloaded the latest Adobe Flashplayer version (about version 11.5), but the freezes have remained the same. Is there a possility to prevent the automatic update of Firefox? So that I could choose which version of Firefox, I do want. When there is a serious bug in Firefox, I could nevertheless use Firefox instead of changing to the Internet Explorer. I know I myself am responsible to prevent hackers from entering my computer. I have read that 80% of users in Germany do not have any Internet Security against hackers at all. My Internet Explorer until now does not freeze.

The Issue.... Coupons.com plugin disapeared after upgrading FF to v21 (from FF Help Menu>About) I then was prompted to install the plugin when i went to print a coupon from coupons.com... the installation shows it succeeds with no issues, however the plugin is still not showing in the plugin list, and of course coupons don't print (You are prompted by coupons.com to download the plugin...over and over again)

How it happened..... I almost never reboot the PC. Before today everything was working fine. I didn't reboot PC, but decided to upgrade FF to latest version (previous was 20.something)... because i was getting a really long (and context insensitive menu when right clicking anything).

The upgrade appeared to run flawlessly, but then the issue with coupons.com became apparent, and upon a quick look in about:plugins, i noticed the coupon.com (coupon printer) plugin is no longer there....

I closed all browsers, uninstalled the Coupons.com plugin (from Add/Remove programs), and verified that Internet Explorer can't print coupons anymore from coupons.com. Then i reinstalled the plugin (from coupons.com) and Internet Explorer was once again able to print coupons. This means the plugin is being installed on the PC, and while Internet Explorer works, Firefox doesn't (since this version 21)

I want to be able to access my Bookmarks from the start menu as I was able to access my favorites when I used IE. Is there any way to do this? It doesn't work to use the XMarks and synchronize the two - as I have been using Chrome for a long time - and my Bookmarks are complete within it.

I have already tried coping and pasting. I am so frustrated with this - I am ready to change back and I would hate to do this considering how much I like y'alls browser!

Thanks for your help. Terry Lynne :)