Support Forum

Greetings! I've downloaded a program and here was some virus, now i alway have this page http://searchiu.com/?affil=141 as a start page and i'm afraid of my security. Can you help to remove this virus and get back my start page? Thanks you!

Firefox will freeze at random. Not only does the browser freeze, my entire OS seems to be affected as well. My mouse will move, and I can get the start menu to pop up, but that is about it. Ctrl+Alt+Del does not work.

If i click on the Firefox window, it turns gray, says "not responding", then after about 45 seconds of waiting, it recovers. Occasionally it doesn't recover and I have to do a hard reboot.

At first i thought this was a flash issue, however it happens at random with no repeating pattern.

Firefox Version 16.0.2

Addons installed:

AdblockPlus DownloadStatusBar SearchStatus

I love firefox for its customization abilities, but this is really killing my experience as it happens at least once every 15 minutes or so.

Any ideas?

all of my speed dials are gone. I click on the speed dial Icon and nothing happens. even when I right click, when I try to open a new tab at the top of the page it opens but it is always just the second page and even it is not correct. It has different pages saved that were originally on other pages and everything is very small.

I made the mistake of upgrading to firefox 21 from 20. Now every time I start firefox , it checks for plugin compatibility and then when it does start, it opens 2 tabs. One is my home page and the other is the page congratulating me for upgrading and wants me to sign up for crap I don't want. Also, I have to check the box to block popups every time I start firefox.

On starting Firefox today I found a new command bar on my start up page. It appears to be mix.dj V8 community bar, could you lell me how I can remove this as I certainly did not install it. I can disable it from the view command but I have no idea what this is.

When in firefox using Google maps and click on "EARTH" I receive a window indicating that to use 3D I need to install 21.0 Google Earth Plug-in with a "Download" option to click on. Note: Firefox 21.0 and MAC OS 10.7.5 have all current software updates installed. Safari & Chrome do not request for any plug-ins and 3D Earth option works fine. ANY HELP?

PS. my MAC does have an Intel HD Graphics 3000 installed but my MAC, Safari & Chrome work fine.

friends wireless internet connection is OK but after updating explorer to 8 his browser went dead. Now he has a good wireless connection but no browser to act as interface. If I could download firefox install program to a flash drive and copy to his workstation the problem would be solved.

My problem is; Mozilla download page sees my mac and only allows me to download a mac version. A choice before downloading a version might be nice. How can he access the net without a browser.

Occasionally, when I access the site: www.animatoons.com.br, the screen changes and enters this site: http://createspaceforlife.org/update.html. It's a virus site?
_{edit links made none clickable -j99}

I'm having difficulty with text showing improperly on pages. It's a random occurrence, on different websites, at different times. And it's not even all of the text on that page; it's only certain sentences or certain sections.

Before the recent update, 19.0, I would google something and see [PDF] next to a link. I click the middle mouse button to open it in a new tab. Firefox would download the file and open it with Adobe Reader. I like this.

With the new update 19.0, the pdf file would be opened in the new tab. I have to go and down load it and then open it in Adobe. I don't like this.

I go into preferences under applications. I look to see if I can change this. Next to Adobe Reader document, I choose Use Adobe Reader, but when I click on a [PDF] link, it still opens the file in Firefox and not Adobe.

I want it back to the way it was.

I recently put firefox (17.0.5) in full screen for a while on my Linux Laptop running CentOS6 (up to date on 3/5/2013) I never managed to exit this full screen mode, neither with the contextual menu in the tab bar (appeared when I went to the top of the screen), nor with F11. Even when I close and restart Firefox, or when I shut off and restart the laptop, I get back to this fullscreen mode each time I open firefox. Only the failsafe mode (run with the command firefox -safe-mode) is not in full screen, and that was for me the only way to disable all my addons (as recommanded by some similar threads on the support forum). I have no access to any menu, but thanks to the about:plugins special address, I could control that my plugins are off, and e for with about:support I got an overview of my installation, that seem OK. There is also about:config to edit my preferences, but I don't find the one which could be responsible for this behavior. Any ideas?

Pages come up normally, then after scrolling the text becomes 'garbled' and unreadable, as if the colors making up the letters aren't aligned properly. Sometimes small colored boxes appear in the text. Highlighting the text seems to revert it to readability. IE doesn't do this on my Win 7 computer.

I mistakenly hit a combination of keys and my viewable browser window Shrunk with a black box around it... in the upper left corner, there are now screen size options.

How can I EXIT this mode (and how did i get into it in the first place)

Thank you!

As the previous thread was closed without actual resolution - https://support.mozilla.org/en-US/questions/941350?esab=a&s=&r=0&as=s

I managed to solve this on my end by just reinstalling firefox using the localisation of the default dictionary language i wanted from here - http://www.mozilla.org/en-US/firefox/all/

A bit of a shame that the main download page doesnt select the geographically relevant localisation for you and even more so that changing the default language for the in built spell checker is so kak. oh well.

I have just upgraded to Firefox 21.0 on my Solaris 10 system. (I know, it's not supported--sue me.) I have replicated the plugins directory from my Firefox 20.0.1 installation. All plugins appear in the Add-ons Manager, and work properly, in Firefox 20.0.1, but Firefox 21.0 tells me ``You do not have any add-ons of this type installed. How do I get Firefox 21.0 to recognize the installed plugins? Thanks.

Upon 'OPENING' Firefox to the web, there is an initial usage of 12+ mb of usage via INTERNET CACHE files. These files show up, when using CCleaner, as ......\_CACHE_001, 002, and 003 each with identical size of say 4,096 kb. The brower seems to 'lag' - especially noticeable when I type into either of the available search bars........I type and then wait for the letter or word to show. Also, Firefox has crashed several times since upgrading to the latest release (ffox 21). I have two printscreen images of CCleaner to show the files if helpful, but unsure of how to enter them here.