Support Forum

Everytime I try to download a "large" file Firefox keeps asking me:

Firefox needs your consent to download large files. Please click ALLOW to continue your transfer.

If you cannot see the request, please click on the icon next to the address bar.

I didn't have this kind of troubles before until the new version, I'm so frustrated that I'm really thinking to switch to Chrome instead.

And in case someone wonders, there isn't a request icon at ALL.

Ever since my Hotmail account was upgraded to Outlook, the file attachment button doesn't work. The arrow doesn't even turn into a hand - it's as if Firefox doesn't even see it. It works fine in IE, but I prefer to use Firefox. I have seen various people offering solutions such as getting the latest version of Silverlight or disabling it, removing Adblocker and installing Webmail Adblocker instead. I have tried all these options and nothing works.

Surely this is an issue with Firefox that needs to be resolved. Until then I would like a work around solution.

I am a professor and frequently need to open pdfs of academic journal articles from electronic databases. Within the last two or three weeks, when I try to do this using Firefox, only the first page of the pdf displays and the rest are blank. In addition, a bar appears across the top with the message "This pdf file may not display properly." So I have had to switch to Internet Explorer to open the files and do my research. What is going on and how can I fix it so I can open pdf files from the Web in Firefox and have them display properly?

The search button on Taleo Website are not functioning. It used to work fine with Version 19. Taleo is used on allot on employment related websites. I'm wondering if this issue will be resolved with Firefox ? or should I go back using Version 19 ?

i reinstalled firefox to my desktop the previous one used to show my homepage google when i opened a new tab in my home page .but it doesnot open my homepage google now it is blank with some rectangular blocks

Firefox 19.0 locks up when trying to load Facebook. This started yesterday, March 5 at about 1300 hrs PST. After a long delay, a Warning: Unresponsive Script dialog appears, saying that "A script on this page may be busy or it may have stopped responding". The script listed is https://fbstatic-a.akamaihd.net/rsrc.php/v2/yH/r/LEOX0R6UVT4.js:16. Clicking either Continue or Stop Script has the same effect: the entire Firefox application remains frozen. After several minutes, the same warning box appears again. The only way to escape the situation is to force-close Firefox. The crash reporter never appears.

Facebook loads normally in both Chrome and IE8.

Newest version of google maps is out. Went to load it and Google says "not supported" and specifically notes it wants WebGL. How fdo I check if this is enabled or how to get it...or is it something else? Thanks Wallt

Home Page setting option is not working after saving a new or different home page on Firefox 19.0. When opening a new page (not tab) it always reverts back to the default "Modzilla Firefox Start Page" no matter what.

Hotmail.com, live.com, login.live.com, mail.live.com and outlook.com allowed in white list. Can get login screen, enter username and password then screen goes blank.

Because I'm a bit of a dinosaur I don't use tabs, preferring to use new windows instead. Since the upgrade to V21, when I right click I don't get offered the option to open in a new window, only a new tab or a "private" window. How do I get back to choosing "non-private" windows ?

I really don't like the look-and-feel of the new pdf.js viewer. On my machine (6 yr old HP running Windows XP with sp 3) it displays slower than Acrobat Reader did, and I was perfectly happy with Acrobat Reader plugin. Frankly I want to disable pdf.js, but haven't been able to figure a way to do it. It doesn't display anywhere I could find on Add-ons Manager. I don't want to be compelled to use a feature that seems to be a performance detriment, at least for me. Mozilla, please rethink this!

The Issue.... Coupons.com plugin disapeared after upgrading FF to v21 (from FF Help Menu>About) I then was prompted to install the plugin when i went to print a coupon from coupons.com... the installation shows it succeeds with no issues, however the plugin is still not showing in the plugin list, and of course coupons don't print (You are prompted by coupons.com to download the plugin...over and over again)

How it happened..... I almost never reboot the PC. Before today everything was working fine. I didn't reboot PC, but decided to upgrade FF to latest version (previous was 20.something)... because i was getting a really long (and context insensitive menu when right clicking anything).

The upgrade appeared to run flawlessly, but then the issue with coupons.com became apparent, and upon a quick look in about:plugins, i noticed the coupon.com (coupon printer) plugin is no longer there....

I closed all browsers, uninstalled the Coupons.com plugin (from Add/Remove programs), and verified that Internet Explorer can't print coupons anymore from coupons.com. Then i reinstalled the plugin (from coupons.com) and Internet Explorer was once again able to print coupons. This means the plugin is being installed on the PC, and while Internet Explorer works, Firefox doesn't (since this version 21)

Hi, When i logon to Internet banking and make payments and i try and print the proof of payment and download any payments the above is the error it keeps giving me but it use to work a couple of I have updated everything that needed to be updated and nothing works.Still have the same problem and don't know what i can do to fix it?

Real Player Downloader and Real Downloader were blocked a short while ago because of problems it was causing. Has any of that been remedied? I miss the ease of Real Dowmloader.

I have multiple printers, but I want my B/W laser printer to be the default one, especially for sites that don't give me a print box with options. Currently, some sites send the data to my bubble-jet all-in-one, a printer I prefer NOT to use.

when I type in www.msn.com, suddenly, I can't see anything but a blank page. I can type in any other site and there's no problem, but when I type in www.msn.com or msn in a search engine and then pick the site from a list, the page is still blank. I uninstalled firefox and reinstalled it yesterday, 3/2, but that didn't work... I've tried to save it to my homepage, but the butterfly icon doesn't show up to do that.

I have checked through my add-ons and can't find the solution. I've read answers that state go to the about: config. I can't find that either. I simply want my most visited sites upon opening a new tab feature restored. Help, please.

Information is stored on other websites just fine, and I have been able to log on to my YouTube account through Internet Explorer 8. However, when I click the 'Sign In' button on YouTube, I keep getting an error message that reads,

"The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

I have tried changing the security settings, and I made sure that cookies were allowed. I've tried clearing the cache, and even resetting Firefox entirely. None of this has worked.

If anyone could help me with this I would be so grateful. Firefox runs so much faster on this laptop than Internet Explorer, for some reason, and I hate having to open a separate window with it to watch YouTube videos.