Support Forum

On my computer start up, when I opened firefox, everything was different (at the time I had Lavafox and Darker Google installed) The home page did not load (instead it was the new tab page with recent history pages), the address bar was visible but did not show any page or tab unless I started typing something in it, the Back button did not work, my toolbars were messed up and did not show until I toggled them hide/show, There is a 1 inch empty space at the very top of the browser (between the border with the mini/max/close buttons, and the FireFox mainmenu dropdown tab.

Hi, last few days I've had increasing problems with FF 19.0, started with refusing to open any new windows, then started refusing to open from tray icon. I've restarted in safe mode and all works as normal so I tried to go to addon manager, but it just shows a blank screen for extensions. I can see my plugins and themes but there seems to be nothing under extensions. And if I switch to Get Addons I just get the loading icon and nothing comes up.

Having read around here for a while I couldn't find the exact problem, but some related ones, so I have tried deleting the extension files in my profile, except for extensions.sqlite which it says cannot be deleted as it is in use elsewhere.

PS even after allowing the Troubleshooting addon below I can't see it in manager!

The question above summarizes the problem. Firefox tries to do a www.datasrvrs.com redirection every few minutes. I will go back to IE if FireFox continues to do this annoying thing.

When scrolling with mouse, periodically the whole screen turns into black and white lines. Sometimes whole page, sometimes just pictures/side ads. If you continue to scroll it does go away but then you need to scroll back to where the lines started, its hard to explain, i have taken 1 photo of the problem but will take more photos as i can, i really enjoy how Firefox runs on my computer, it has always been the best browser for my needs. I did recently buy a new desktop, but it did it then also, so i removed it and tried running explorer and Google and i just don't like them, so i am hoping we can get this fixed.

When I boot up my pc in the morning, most of the time it has "lost" the homepage. It starts up as if I have just installed Firefox, giving me the " welcome to Firefox" pages. I change the homepage back by entering it via the options panel. On occasion it has done this during the day without any reboot of the pc. Not a huge problem, just a minor pain.

I'm using the addon in my firefox toolbar to print preview website data then append to a pdf file. Sometimes I am distracted, then can't remember if I've gone through the process and printed/appended the page to the file. It would be helpful if there was a way that the print preview window would close after printing thereby confirming that the process has completed. Thanks in advance.

I am not the only one having this problem why is Mozilla not doing something about it? I am about fed up & may have to change to a different browser! Firefox was the best browser I've ever had but not anymore! Wish I could go back to the old version--it worked just fine! The new version is when I started having this trouble! Time for Mozilla to step up & get a fix or you will be losing more than me I think! I've disabled real arcade & most other add-ons. That didn't help either.

Every time I turn my computer on, I click my Firefox icon in taskbar at bottom, BUT, not only does my homepage tab show up, but lately I have been seeing another tab showing up beside it called "New Tab" but it is Blank. I don't how it all of a sudden showed up, but I can't seem to get rid of it. I right click & "close tab", but I have to do this every time I turn on my computer. Isn't there a way to Permanently Remove this Tab so it doesn't keep showing up on my Tab Bar?

the "signup part" and "connecting with friends" part which are bellow the email or phone and password box they appeared at the top of this page.and i cant see the Facebook logo.what can i do?

This refers to the Plugins section and the updating option. In two previous versions of Firefox the plugins check tells me I need to update to a specific version of Adobe Reader, despite the fact I have laready done so. Does this mean Firefox is vulnerable, or Reader? Is it a problem or just a software glitch. Bearing in mind the complexity of Reader (which I need for work related reasons) I hope this doesn't indicate a serious issue rather than a transient one.

When I go to certain sites, Adobe Flash plugin opens numerous ads and it maxes out my CPU. How can I prevent A F plugin from working when I go to these sites? I looked at the list of plugins below and would like to remove most of them. How do I do that?

I want to be able to access my Bookmarks from the start menu as I was able to access my favorites when I used IE. Is there any way to do this? It doesn't work to use the XMarks and synchronize the two - as I have been using Chrome for a long time - and my Bookmarks are complete within it.

I have already tried coping and pasting. I am so frustrated with this - I am ready to change back and I would hate to do this considering how much I like y'alls browser!

Thanks for your help. Terry Lynne :)

i downloaded babylon search,which will come on screen when i click on Firefox, need to get rid of Babylon Search.........HOW ???

This happened

Every time Firefox opened

== i downloaded Babylon Search

In the past few days I have been getting the following popup when I use firefox as my browser: Exc in ev handl: Error: Bad NPObject as private data!

I assume it came from your latest update. I have windows vista with a 64 bit processor, and I am using the latest version of firefox. I checked to see if I was getting the same error message with explorer and I am not. It appears to be some sort of conflict with java script. Can this be corrected?

When accessing option: "Personal Banking" at "www.onlinesbi.com" Firefox 3.6.8 crashes. ERROR CONSOLE displays "www.onlinesbi.com : server does not support RFC 5746, see CVE-2009-3555". OS: Windows Vista Home Premium SP-2.

I'm stuck with a "Babylon" version of the "search the web" facility on the toolbar to the right of the address bar. I've searched for access to it but had no success. Can anyone help?