Support Forum

Since I've upgraded to Firefox 19.x, font rendering has been completely broken. Fonts are all messed up, distorted, etc...

See here: https://support.cdn.mozilla.net/media/uploads/images/2013-03-07-20-12-39-1f0313.png

I've read through many suggestions about changing options in about:config, and various other settings, but nothing seems to work.

The browser is totally useless like this.

Any help on how to fix the font issue would be greatly appreciated!

More and more frequently, when I open a web page, the text is distorted. If I place another window over the text or highlight it, the distortion disappears. If I scroll the web page, the distortion scrolls with the text.

I've attached an image. Does anyone know what this is or how I can fix it?

For the last few days my Firefox does not display the downloads window. I have tried to follow the suggestion set out in Firefox Help ie Tools --> Options --> General

But my General Tab doesn't show under Downloads the option to check the box "Show the Downloads window when downloading a file". Under Downloads, the only option shows "save files to Downloads" and "Always ask me where to save files".

Any suggestions on how I can get to --> Downloads the option to check the box "Show the Downloads window when downloading a file".

Thank you in anticipation

3 days ago I was trying to watch videos on youtube and i kept getting adobe flash player crash error. i went ahead and updated to firefox 20.0.1 and i updated to flash player 11.7. still getting the error. Ive clean installed both since. I've reverted to older versions even the 10.3 listed on Firefox Troubleshooting guide. Nothing seems to work. I cannot watch any video period on any website that i've tried. Ive ran Malwarebytes and virus scans both with latest definitions and all is clean. Now firefox just crashed as i was writing this. weird. some assistance would be appreciated. Thanks

Since the update to V.21 my mouse wheel no longer scrolls pages within the BBC website. www.bbc.co.uk

It was working fine, Firefox updated then it stopped scrolling.

• Unrelated* request username and password reminder fails to send email. Had to create another account.

I have Firefox 18. I have the latest Adobe Flash installed (after doing a full uninstall and reinstall). I have cleared the cache, cookies, etc.

No matter what I try, YouTube videos will not play in Firefox. I always get the same message:

"An error occurred. Please try again later."

If I copy the exact same link into Explorer (which I normally detest using) it plays perfectly. So clearly the fault lies with Firefox.

What can be done to fix this bug?

I turned on my notebook this morning to find Private Browsing on and Firefox reset to the default appearance. I can't find out how to turn this browsing feature off! Read the articles, looked at Community forum ... nada. Please help! I want my own Firefox back!

If I type a search in the address bar, I am automatically transferred to google. Can this be changed or am I stuck with google? I know I can select one in the upper right. Thank you.

Hi, Just a few hours ago, firefox has updated itself to the new version, 20.0. After restarting, it seems all working fine. But when I did right clicking to view the context menu (and copy image location), I saw a long list, with options like "Pause", "Play", "Mute" and so on.

Here is a shot: http://2imgs.com/2i/i/515c6224/79903d27bae38742936c6eea68084f43/d1af1c36e5.f.png

In previous versions of FF I was able to highlight a word or words and then right click, the context menu had a "Search the internet using these words" option. Which made searching so much easier. How do I get that back and get rid of that monster right click menu?

TIA

Win 7 pro 64 bit using Google

Hello,

I really dislike the "new" 20.bla-bla-bla version of FF because of the download window that appear in library window (wtfFF) and the colorful file system icons in it. SO I want to get back my "old" 19.0.2... Is this possible in therms of the structurаl differences mentioned above in the v.20?

I know about the site where I can find the exact version I need for downgrade with, but can I just run the setup without saving any data... just like when upgrading?

Please answer my question and let me know how to downgrade 20 to 19.0.2...

Thank you very much!!!

Basically whenever I open a new tab 'Delta ALWAYS comes up' as the default search! :(

I have reset Firefox. I have reset to blank and to Mozilla as default. I don't understand your instructions about malware (but is it???) resetting and too nervous in messing up my laptop to try ! :(

I now detest Delta Search and want it totally removed forever.

Nothing gets rid of it.

Only started about a month ago-ish. I run Win 7 Professional. Intel 3rd Gen Intel Core i7-3740QM Processor 32 mg ram Nvidia Quadro K3000M video card

I've been using the DjVu plugin for years, without issue. It worked fine yesterday. As of this morning, it has vanished from Firefox.

Multiple downloads, installs, uninstalls, restarts and reboots later, and I still have no DjVu in Firefox 21.

It works in IE 10, so it is installed on my Windows 7 64bit system. I don't want to use IE 10 to view the old newspapers that are a primary part of my research. The only way to view them is with DjVu.

Why - what is wrong - where is it? Can't even find the plugin to add from the add-ons page.

Please - someone point me to a fix.

Firefox 20.0.1, windows 7, flashplayer up to date.

Certain youtube videos won't play. The advert beforehand plays, and then the video just displays a black screen, no loading, trying to skip to a later time in the video doesn't work. It seems to be certain youtube users whose videos won't play, users whose videos I was able to watch only yesterday. The featured video on the user's channel is watchable, but not when opened separately. IE won't show the affected videos either.

hello

i would like to disable download history only, i tried the "clear history when firefox exits" option checking the download history only, but it didn't work. the download window is clear, but everything is there in the download history. is there a way to disable download history only, leaving the others intact?

thanks rgds jp

Ik kan internet niet gebruiken omdat search snap.do de plaats heeft ingenomen van de startpagina firefox, deze blokkeert daardoor mogelijkheid toegang te krijgen met firefox tot het internet. fritsschrijvers@hetnet.nl

When I updated to Firefox 21.0, I found that Flash Player Plug-in 11.7.700.202 was not working. Videos would not play. Had no problem before the Firefox upgrade. I downloaded a new copy of the player but the download would not complete. A error message (only a single instance of this application can run) appeared. I used Adobe Flash Player's uninstall to delete all Flash files. Then I tried downloading Flash 11.7.700.202 again. Same error message appeared and would not finish the download. Chrome videos work with no problem. Is there a hidden Flash file somewhere that's conflicting? Is this a Mozilla bug? I looked at all the support topics and didn't find anything. Any help would be greatly appreciated.

I keep getting an error message saying "It looks like you have a flash blocker browser settings or extension. Please enable flash to hear sound" error message come up when I try to play music in Soundcloud. I have just installed Firefox on my laptop and upgraded to the latest Flash player. I then tried down grading to Flash 10.3 but this didn't help. I have been watching programs in iplayer and had no problems there. Please help!