Support Forum

Since I've upgraded to Firefox 19.x, font rendering has been completely broken. Fonts are all messed up, distorted, etc...

See here: https://support.cdn.mozilla.net/media/uploads/images/2013-03-07-20-12-39-1f0313.png

I've read through many suggestions about changing options in about:config, and various other settings, but nothing seems to work.

The browser is totally useless like this.

Any help on how to fix the font issue would be greatly appreciated!

I have Firefox 18. I have the latest Adobe Flash installed (after doing a full uninstall and reinstall). I have cleared the cache, cookies, etc.

No matter what I try, YouTube videos will not play in Firefox. I always get the same message:

"An error occurred. Please try again later."

If I copy the exact same link into Explorer (which I normally detest using) it plays perfectly. So clearly the fault lies with Firefox.

What can be done to fix this bug?

A few weeks ago Facebook started acting strange in Firefox. I can't post or share anything. Basically I'm limited to liking. It's like the buttons just don't work. I've tried clearing my cache and deleting my cookies but the problem still persists. Any help would be appreciated.

After Upgrading to FireFox 21 my browser no longer can detect that I have the Citrix ICA Client installed and prompts me every time I attempt to launch an .ica file from the internet. Upon multiple installs of the ICA Client from the prompts including Uninstalling it completely then reinstalling it I ignored the prompt and tried to launch the .ica file. It will launch only 1 .ica window no matter how many .ica files I click on. (Firefox 20 would allow me to launch several citrix sessions at a time.) Also when the 1 citrix session is open if I minimize it or bring another program to the foreground the .ica window becomes black and is no longer usable since you can no longer see anything in that window. Is this a known issue?? Currently I have had to unistall version 21 and found a version 20.0.1 that Ive installed disabling the automatic updates.

Facebook does not open at all. All I could see is a blank page with the address (https://fa...) displayed in the tab. I updated from 18 to 19 but the problem persists. Please help me.

Recently there had been problems with Yahoo Mail and java, I updated but still unable to use it. The strange thing is that I have a PC (XP) whre it will not work and a laptop (win 7 ) where it does work. Both computers have the latest update of Java and both have the most current version of FF. Anyone have any ideas why one works and the other does not. Maybe it is not java, but I can't think of anything else. Open to suggestions. Thanks

When surfing the net a page sometime pops up asking a few survey questions or hijacks me to a Doctor OZ page. In the website address it displays Server.BannersDontWork How can I remove this and thus preventing it from disturbing me again?

Millions of websites that call Jquery datepickers in input fields with a date attribute no loner work today for users viewing those sites with FF 19. First Chrome breaks date pickers, now Firefox. I suppose the rest of the browser will not want to be left out of whatever brilliant idea on the horizon that is the root cause of all this, but this is serious. MILLIONS of websites no longer work, and webmasters are scrambling to find solutions. Whatever was planned by all you browser folks for input fields with a date attribute, will never materialize because you have forced people to call date pickers by some alternate method. That means input fields with a date attribute will be disappearing.

Thanks a lot guys!

YouTube stop working via https after I updated from Firefox 19.0.2 to 20.0.1. But via http it works fine. Also embedded YouTube doesn't work on sites that use src=https:// and works on that use src=http:// ones. Everything working fine as I roll back to 19.0.2 and stop working after re-update. I've tested the Safe Mode — the same effect, doesn't help. I've tested new profile — everything seems fine, YT works via http and https. So, if there's no clear solution to my problem, is there any way to dump full 'about:config'-config to diff with default one?

Mozilla home page ---> search bar ---> goes to Yahoo search engine.

I have searched & looked up other user's problems with this:

https://support.mozilla.org/en-US/questions/933375?esab=a&as=aaq

I have tried all of the steps (about: conifg, renaming/deleting spigot file, reset)

And nothing works.

I'm running Win xp. Please help me.

How can I reset the DEFAULT zoom view in Firefox at 125%, like IE, so I don't have to reset it every time ?

I have seen this question asked previously and it seems there is no answer.

I know that one can change each individual web page (that reset defaults back to 100%) and, alternatively and apparently one can load an add-on to fix the default size at Full Zoom.

... But any hints on how to achieve a DEFAULT 125% zoom would be much appreciated.

Every time i try and get on to a bbc website i get redirected to hola even with links from webpages. I also had an rss link from the bbc news on the site bar in firefox this also takes me to hola, how do i stop this ?

when i used to click on links to mp4 files before, a popup would show up asking what I want to do with it. now, it opens up a new tab and starts playing video file. I haven't added any new plugins but i think there has been a Firefox update. Wondering how I can fix it. Thx!

My homepage is my.yahoo.com and is listed as the start page under Options > General. This address is my customized Yahoo page. When FF v. 21 (just updated yesterday) starts the generic version of My Yahoo starts with the URL http://my.yahoo.com/?_bc=1. So each time I start FF I have to manually log in to Yahoo to get my personalized start page. I check the box to remember me, but to no avail. I have cookies enabled.

Never had this problem until the update. Any ideas?

i use mozilla and now with the problems with java and hackers cannot play my pogo games,what can i do? i disabled my java i tried java 6 doesnt work or is not safe,what is a safe way to play games on pogo that use java?

Basically fire fox will open to the homepage and that's it. If I type in the search bar or link/navigation bar and hit enter, nothing will happen. Clicking on a bookmark or a link from the history will not do anything. FIrefox simply will not respond. Using another browser gets working results, so my internet isn't the problem.

I went back to firefox 3 to get things working again. I Tried to re-install firefox 18 again and everything installs correctly but NOTHING works.

So any help would be appreciated.

I have no idea why this is happening to me or how I can make it stop but... I have a really annoying problem with Firefox Nightly. Whenever there is an image, any kind of image, on a page it won’t finish loading approximately 99% of the time. It goes down maybe 20 inches and then all I see is the colour black, as if the loading sequence was interrupted or something.

I’ve tried clearing the history, cache, reinstalling Firefox Nightly and CCleaner to no use. My two or three addons that I use should not conflict with anything since I’ve been using them for a good while now.

Please help me!

My remote monitoring for my security ( My-Q see) worked fine until I updated to 20.0. Now Firefox pops up asking me to install web plug in kit. when I do, it still does not work even after restart.

Ordinarily I can use twitter no problem with Firefox. But now all of a sudden it logs me in, and takes me to pages but will not allow me to post tweets, reply to others, or retweet or log out or send direct messages. So basically I cannot do anything unless I use internet explorer, where it seems to work. I don't want to use IE or I wouldn't have Firefox! It is not my twitter account because the same thing happens on other accounts logged in on this pc. I have tried downloading a new version of firefox, removing all twitter cookies and everything else. My account and firefox work on the "Tweetdeck" site but not the actual twitter site. Is there anything I can do because you cannot email twitter (well, I don't have an email address that works for them!! )