Support Forum

Whenever I search using the address bar it keeps going to Yahoo. I already updated the configuration "keyword.URL" to "https://www.google.com/search?q=" but it doesn't work.

I have tried uninstalling FF and it still happens with a fresh install.

Please help me fix this. TIA.

Firefox website shortcut icons on my desktop now look like the first choice one sees when right clicking a shortcut icon , then left clicking "properties", and then clicking " change icon" -- they should look like a white square with the firefox logo in the center instead of a white square with a little box containing 3 tiny symbols.

I'm running XP Pro SP3

How do I restore the original appearance?

I am still on Firefox v. 11. I have installed later versions, and reverted back to v. 11, because all the later versions did not allow me to copy and paste images/pictures from emails. Did Firefox correct this problem definitively in their latest version?

I'm trying to set the default search from the address bar back to google from something else. I understand that I need to go to about.config etc. But when I type in about.config it just goes to "server not found"

As you type into the address bar, Firefox displays a drop-down list of suggested sites and actually the pages I have visited.I want to know how can I disable that ? Is that possible? I don’t like it it’s not useful and it’s so unsecure now every body that doesn’t know anything about computer is able to know what pages I visited before if he can be behind my desk.

When I was using the old version of Firefox (13.something, I think), hitting the "ESC" key instantly stopped any page loading. This doesn't work in my current version (16.something). I have to click the X on the far right of the address bar. This inability to quickly stop a page from loading is beginning to remind me of Internet Explorer.

That's pretty much it. The pop-up plugin window no longer shows anything that needs updating, but it keeps popping up and there is no "don't show me this message again" to click to stop it.

When trying to print a page such as a bank statement, Firefox 18 now prints in a large font size so that information does not fit on the page (A4). Previously, there was no problem and the information printed out exactly as on the screen. When printing from Google Chrome there is no problem. In previous versions of Firefox there was no problem. What has changed and how can it be corrected?

I have upgraded my Windows from Vista to Windows 8. I have saved my password files from Vista on my desktop but cannot figure out how to import my old Firefox password files to the new Firefox. I have already imported my bookmarks but cannot determine how to "import" the password files.

In the past, when I opened a "New Tab" I was presented with a search or query box from Google or Yahoo where I could type a question or website to which I would be directed. This no longer is a feature available to me.

Received a notice from Fed Ex that they could not deliver the package....I have to print a package receipt which is in a Zip file --cannot open it with my Microsoft Word XP.....what can I do?

When I copy text from the URL bar in firefox (e.g., mozilla.org) and past it into something, Firefox adds http:// (e.g., http://mozilla.org). That's not the text I selected. This was never an issue before "they" decided to remove the http:// . I can't find a way to disable this and it's hard to search for help for "http://"

The most annoying thing in a program is a clever "feature" that can't be disabled.

I want to set Firefox as default browser for all my users.

I can do this by opening Firefox and go to Tools --> Options --> Advanced and hit the "Check now" button. That works fine, but I need to accomplish this automatically.

Running setup with the -setDefaultBrowser switch does NOT work. Running "firefox.exe -silent -SetDefaultBrowser" after setup does NOT work. Is this even possible? Or are we stuck with IE?

I upgraded to Firefox 20 and now my inspector is confined to the bottom of the viewport in an iFrame that I can pop out.

In previous versions, I could open up the CSS rules and box model visualization at the same time. This was one of the main reasons I considered the Firefox inspector superior to those of Opera, Chrome and Safari.

I can't seem to figure out how to do this now.. do I need to click between the box model and the rules or is there some way to revert to the old inspector layout or one that is more like it?

I'll code an add-on if I have to get this thing to work. Very disappointed that Firefox removed their old default inspector view.

O/S = XP (uptodate) I have various disabled plugins that are either invalid/duplicates/not wanted that I would like to remove from the display list of plugins. Is there a way to do this?

For example: I have a disabled plugin for Microsoft Office 2003. I no longer use Office but the plugin still appears in my list of plugins.

Thanks in advance for your help