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Total questions: 75

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7

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3

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How can I watch and download flash videos like youtube videos if flash player doesn't support for mobiles using android version over 4.0?

My mobile's android version is 4.1.2. At the present time, I cannot watch and download any youtube videos. If flash player doesn't support any mobile using android versio… (read more)

My mobile's android version is 4.1.2. At the present time, I cannot watch and download any youtube videos. If flash player doesn't support any mobile using android version over 4.0 , how can I watch and download these flash videos?

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6

votes this week

2

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566

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Is there a way to provide Windows Phone 8 a Firefox browser soon ?

I need Firefox in Windows Phone 8 soon, because it is the best browser ever.

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4

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2

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3235

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Why can't I view my downloads in the downloads folder? (Android 4.2.1 Jellybean)

I just got the new Google Nexus 4 and have been running Firefox mobile as my primary browser but I have recently discovered a problem. When I download a file (such as a P… (read more)

I just got the new Google Nexus 4 and have been running Firefox mobile as my primary browser but I have recently discovered a problem. When I download a file (such as a PDF) off of a site to read with Android's quickoffice, no file goes into Android's downloads app. I assumed the file was only bring temporarily bring downloaded for a one time view but when I tried this same process with Chrome mobile, a file was put in the downloads app. I installed a third party for browser for my phone and looked in the downloads folder it showed for my phone and discovered the files I had been downloading with Firefox in it. It seems Firefox doesn't display files downloaded in the downloads app provided with Android which is a problem because that means without a third party for browser, you can't get rid of them. (Petty for sizes but they would eventually fill your phones storage). Is a downloads folder provided with Firefox? Can the downloads be viewed in the stock downloads app?

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4

votes this week

1

reply

1749

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Java and Javascrpt

S it necessary to disable Java (and Javascript) on Firefox for Android or are the issues only related to PCs and MACs? If I need to disable it on my mobile device, I can… (read more)

S it necessary to disable Java (and Javascript) on Firefox for Android or are the issues only related to PCs and MACs? If I need to disable it on my mobile device, I can't figure out how to do it. I appreciate your help.

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3

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14

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9466

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How do i change the language in firefox 18.0.2??

I have downloaded firefox...but, it came with other language rather than english... How do i change it??

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2

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15

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1710

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Why does Firefox on Android use so much space and fill up the volume? (App: 24MB. Data: 30MB+)

Summary: Firefox is using too much space on my Android phone and this is causing problems on my phone such as "Low on space" errors. Android applications are unable to re… (read more)

Summary:

Firefox is using too much space on my Android phone and this is causing problems on my phone such as "Low on space" errors. Android applications are unable to receive security updates due to Firefox's high space utilization, which is a security problem.

Why does Firefox use so much space and how can I prevent or resolve this problem?

Details:

I am running Firefox 18.0 on Android 2.3.4. I moved Firefox to my 8GB SD Card. This problem happens in Firefox 19 & Firefox 20 as well.

Firefox is using a huge amount of space. It is the largest application on my phone by a long shot. It seems that Firefox will grow without bounds until it triggers a "Low on space" warning on the Android device. When this "Low on space" warning is reached, Firefox becomes unstable, and I am unable to install other Android applications. Often applications are unable to update themselves due to Firefox's high space utilization, and cannot receive security updates which is a security problem.

Please see the following screenshot which shows that Firefox is using about 30MB worth of space, and is about twice as large as the next largest App, Google Maps.

https://www.dropbox.com/sh/7di3oh1p98bh68v/AoxNuqMKd4/2013.01.20-16.17.40.jpeg

If I go to "Settings: Applications: Storage Use: Firefox", Android tells me that Firefox is using the following amount of space:

   Storage:
   Total: 29.60Mb
   Application: 1.85MB
   Data: 27.76MB
   Cache: 0.00B

When Firefox is freshly installed, the "Total:" use is closer to 3MB. But within a few days, this number grows to 30MB.

Why does Firefox use so much space and how can I prevent or resolve this problem?

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2

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14

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687

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Firefox crashes upon launch on Android tablet

We have close to 600 Android Samsung Galaxy 10.1 tablets that have Firefox 16.02 installed. Starting last night almost everyone of them is getting a Firefox has crashed … (read more)

We have close to 600 Android Samsung Galaxy 10.1 tablets that have Firefox 16.02 installed. Starting last night almost everyone of them is getting a Firefox has crashed message upon launch. We have tried to upgrade them to 18 but that does not resolve it. So far, the only thing we have found to resolve it is to clear the application data, which in turn wipes all settings and bookmarks.

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2

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2

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2749

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2

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1

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191

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how to enable reader mode on Firefox mobile 20

Yesterday, I've just update my Firefox to ver 20 but when I browse the news website I didn't find book icon on address bar that activate reader mode. please help me, how … (read more)

Yesterday, I've just update my Firefox to ver 20 but when I browse the news website I didn't find book icon on address bar that activate reader mode. please help me, how to enable it.

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2

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3

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1008

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home button

is there a way to add a home page button to Firefox 19 mobile browser?

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2

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3

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32

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How do I switch from"Offline Mode" when using Firefox on an android device connected to the internet via Bluetooth.

I have been using my tf300. Everytime I try to open Firefox on the tablet while using a Bluetooth connection, the only screen that Firefox opens is a generic screen displ… (read more)

I have been using my tf300. Everytime I try to open Firefox on the tablet while using a Bluetooth connection, the only screen that Firefox opens is a generic screen displaying "Offline mode". Is there a way to switch it to online mode or am I only able to use the browser on a wifi signal??

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2

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1

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28

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how can i access filtered sites?

most of the sites are filter in my country i heared that firefox can solve this problem but now that i'm using it i cant access them yet please help me!

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2

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2

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25

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google play says firefox is installed, but canot find it on my tablet. message says will download shortley after I hit download, but it never did.

I went to google play and downloaded firefox for android, I then got a message that it would download shortly, but i never see it. the tab does not list it as an app on m… (read more)

I went to google play and downloaded firefox for android, I then got a message that it would download shortly, but i never see it. the tab does not list it as an app on my tablet. When I go back to re download it says "installed"

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1

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4

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246

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There's no Desktop Bookmarks folder in my Android bookmarks.

I used the awesome screen to open my Android bookmarks. There is no Desktop Bookmarks folder at the top, or anywhere else. I have sync set up. I checked and saw that ther… (read more)

I used the awesome screen to open my Android bookmarks. There is no Desktop Bookmarks folder at the top, or anywhere else. I have sync set up. I checked and saw that there was a sync today. What do I do to get the Desktop Bookmarks on the Droid?

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1

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2

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168

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why don't you all build firefox for android versions earlier than 2.2. My android device has android version 2.1 eclair.

My device has Android version 2.1 (eclair). Unfortunately there's no update available for my device, even in future. I would consider you as a top developer if you could … (read more)

My device has Android version 2.1 (eclair). Unfortunately there's no update available for my device, even in future. I would consider you as a top developer if you could optimize your browser to support my mobile device. And I know you won't, because as a developer it's very difficult to work on older versions of android, and who has got time for that. Really, I made a worst choice in selecting my mobile handset.

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1

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4

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128

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Why do gradients look so terrible?

I noticed that all websites do not look as good as they should, especially color gradations. They all look not smooth at all, almost look like GIF quality. I have opened … (read more)

I noticed that all websites do not look as good as they should, especially color gradations. They all look not smooth at all, almost look like GIF quality. I have opened the same webpages on different mobile Android browsers, and they all look good, but not in Firefox for Android. Is there a way to make images look better or "normal"?

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1

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2

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77

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what was installed?

I was looking at a first tab on ultimateguitar.com (on Firefox mobile on my nexus 4) when I saw the gray message box appear briefly at the bottom of my screen, telling me… (read more)

I was looking at a first tab on ultimateguitar.com (on Firefox mobile on my nexus 4) when I saw the gray message box appear briefly at the bottom of my screen, telling me "installation complete". I'm wondering what was installed? the site apparently has an app but I didn't accept any installation and no new apps appear to be on my phone. I've also check Firefox for new add ons - none. Could this have just been a background installation of an update to an app I already have?

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1

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2

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197

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importing bookmarks not so awesome?

hi there, i was really pleased to see that you offer the option to import bookmarks from droid, but after having done so my awesome screen doesn't look so awesome. it's j… (read more)

hi there, i was really pleased to see that you offer the option to import bookmarks from droid, but after having done so my awesome screen doesn't look so awesome. it's just an ugly (and unorganized) list of every single one of my bookmarks i imported. so this might be a premature question, but will my awesome screen look awesome (with the nice thumbnails and such) the more i use the browser? or will the imported bookmarks not give up their spot? didn't really see any questions regarding importing since most involve sync. i have firefox on my laptop, but had accumulated bookmarks on my mobile browser that i didn't want to toss out the window. thanks for your help!

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1

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3

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161

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Firefox Mobile sync gives me "Recovery Key incorrect. Please try again."

This is a continuation of this issue, that was closed without a resolution: http://support.mozilla.org/en-US/questions/931089 I'm using a custom sync server, and getting … (read more)

This is a continuation of this issue, that was closed without a resolution:

http://support.mozilla.org/en-US/questions/931089

I'm using a custom sync server, and getting "Recovery Key incorrect. Please try again." whenever I click "Connect". The sync log that exists in the desktop version of Firefox is not present in the mobile version, so I have no idea how to debug this further on my own.

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1

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2

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https everywhere

Because of the CISPA bill Mozilla made the "https everywhere" add on, unfortunately it's only available on desktops at the moment. Would anyone be willing to make a port … (read more)

Because of the CISPA bill Mozilla made the "https everywhere" add on, unfortunately it's only available on desktops at the moment. Would anyone be willing to make a port for Android? I'd be willing to help with the bata testing.

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