Support Forum

Ever since I updated to firefox 20.0 I've been having a problem with firefox. Every time I start up firefox I get a message saying that this is so embarrassing for trying but failing to restore my previous session and it gives me the option to either close the page and go to the welcome screen, or to restore my previous session. My preferences has the show my home page selected, and every time that I close out of firefox, I close the page by hitting the red x, and then I highlight either the firefox icon or the firefox tab at the top of my screen and select quit. I reset firefox twice and that didn't work either.

Everytime I start firefox on my Mac after I installed the latest update, each session starts with a problem-window stating: Excuses voor het ongemak. Firefox ondervindt problemen bij het herstellen van uw vensters en tabbladen. dit wordt meestal veroorzaakt door een onlangs geopende pagina.

The pages that I used are different pages everytime. I am using Firefox for about 6 years already, never had problems...

I have tried evertything: re-installing, check plugins, cool-start, close tabs, change opening preference website, erase cookies and history etc etc. Hours and hours...but the problem is repeating and it is annoying.

Will there be a new release with bugfixes?

Just upgraded from version 17 to 20 to find, somehow, Firefox has taken a step backward in how the download window is displayed.

This is the old one: http://limi.net/media/copy_of_Downloadspopulated.png

Look at all that useful information, File name, file size, URL of site, and time/date completed.

Who thought it would be a good idea to take all that info away when "upgrading" to Firefox 20?

Why can't people just do their job right :-s

Ever since I upgraded to v20 of Firefox a problem has occurred where I will close Firefox properly (close browser and then quit application as I am on a Mac) but when I open it again I will get a message. This message is "Oh this is embarrassing..." and try to get me to reopen my tabs I had before. This will also happen if I have just one tab open and then close it. I was wondering if there is a way to fix it!

Since I updated Firefox on my Mac (Mountain Lion) to version 21.0 yesterday, the mouse scroll wheel isn't working on some sites (for example www.nu.nl). It is working properly on most sites. Anyone else having this problem? I've updated my add-ons.

I want English as default language (FireFox for Mac) Preferences / Content / Choose a language It is set to English Yet on Googling it appears to be Polish

How do I change that ?

For the past few days, every time I open Firefox I get "Well, this is embarrassing! Firefox is having trouble recovering your windows and tabs. I am on version 20.0 on an IMac with Mountain Lion. I do not want to recover previous windows or tabs. I always close everything and quit Firefox when I am done using it. If I choose to select "close", then I get a blank scene and not my home page. If I "restore" I get whatever is listed, but I really don't want it. I want my home page. Is there a fix for this problem?

When I click on a PDF, a new tab opens. It gives me the option to open the document directly or save it--this is what I have preferences set to do. However, when I try either of those options nothing happens. It only opens a new blank tab. My specifications are below. I've run all the relevant software updates.

System: OS X 10.8.2

Adobe Reader: 10.1.5

Firefox: 18.0.1

I've seen this problem on other posts and I've done some searching on the web. I've tried the solutions that have been provided and worked for other people, however I noted that they were running older versions of some of the software, etc. Interestingly, I CAN open PDFs that come to me or that I send through Gmail.

I have done the following based on the advice I've seen:

Cleared my downloads list

Tried disabling the Adobe NPAPI Plug-In

In my Firefox preferences: I have set PDF documents to be open by Adobe. I also tried it with Preview. Neither of them worked.

I appreciate any help you can offer.

I have just installed the latest security update and pages which had been displayed prior to the update, consisting of columns of names and numbers, occupying an entire page, are now scrunched up, in very small font, at the left side of the page and are virtually unreadable. I am running FF 18.0.2 with Mac OS X Mountain Lion. Help, please!

Using Firefox v. 19.0.1 on Mac 15' Macbook Pro running OS X 10.8.3. Trying to play videos. Have webm and MP4 version videos to play. Code works fine and videos play in Firefox on my machine. When downloading web pages from the server I get "No video supported format & Mime type found" error messages.

HOw does one fix this?

Thanks,

George

I have been having issues with certain pages loading correctly but have not been able to resolve the issues. I also tried to create a screen shot to no avail apparently. It's is not with every website only some here and there. Sometimes if I navigate aware and come back to that page it can resolve the issues but more times than not it does not fix the problem. I can also use another web browser such as google chrome or firefox and not run into the same issue. The exact same page will load correctly and as expected. I appreciate your assistance in this matter and I have done some of the trouble shooting steps noted in the frequently asked questions and what you all have suggested to resolve the issue such as clearing the cache, etc but it does not seem to resolve the problem long term

As above. Even with the "customize" window open so that icons can be moved around or deleted. I tried putting the search and address boxes next to each other but resizing is still not an option. I am using Firefox on a MacBook Air running Mountain Lion.

I'm not sure when this started, but I've only just noticed it. The Firefox app icon in my dock has it's name spelled backwards (i.e. xoferiF). It appears normally in mission control and the applications folder but backwards on the dock. I've restarted it over and over but it stays the same. Obviously this is only a minor bug and is not affecting the app's performance in any way, but it's just wierd. I can provide a screenshot if necessary.

when i want to choose and subscribe to an RSS feed on a webpage, the browser opens several EMPTY tabs and I cant stop it. I am not able to select a RSS feed through a website. i was able to do this before. Not sure if it is an upgrade issue or hardware or? Please helP!

Forefox 16.0.2 on MAC OSX 10.8.2 with most current Adobe Shockwave Flash will not open You Tube videos. Photo of video shows, it seems to load, but then nothing happens. I have gone through all the suggestions on your site and spent a great deal of time and still cannot reach a solution. This is very maddening, as much as I love Firefox.

Just started today - a file wants to install on my computer "afr.php" from http://cas.ny.us.criteo.com.

I have been getting spam emails from several of my friends today, could this be trying to infect my system?

PDF files not downloaded or displayed i Firefox in version 15.0.1. A white blank page is just displayed. This is reported back to me from many users and not just on my computer.