Support Forum

In the past few days I have been getting the following popup when I use firefox as my browser: Exc in ev handl: Error: Bad NPObject as private data!

I assume it came from your latest update. I have windows vista with a 64 bit processor, and I am using the latest version of firefox. I checked to see if I was getting the same error message with explorer and I am not. It appears to be some sort of conflict with java script. Can this be corrected?

I tried to install daemon tools on my computer and in the installation process i also got Babylon toolbar and engine search as a default, witch i don´t want. I uninstalled it via the control panel but it won´t disappear from Firefox. How can i uninstall the toolbar so that it disappears from Firefox? Is there a way to delete the toolbar via Firefox?

I have latest Firefox and now the latest OS X: Lion. But the pinch to zoom gesture (which works in Safari) will not work in Firefox web pages. I thought Firefox was upgraded to work with Lion. So why not the zoom or is there something I need to do to FF to get this feature to work?

I was trying to download: https://addons.mozilla.org/en-US/firefox/addon/smallringfx-darkmagenta-213952/

The tab came up top, and said the following: This add-on could not be downloaded because of connection failure

Just asking before I update because previous updates have broken it, and I am not willing to update if I cant use the Norton Toolbar.

The answer was NO, but in the mean time Norton released a patch.

Somehow ask.com has taken over my homepage and I can not go back to google firefox as the default. I even went to tools page info and tried to have it blocked, but it still comes back. IT'S LIKE AOL!

Firefox on Lion is not recognizing the VLC plugin. I've attempted to reinstall the plugin, but Firefox will not recognize it. I've also verified that it is installed to the correct location (/Library/Internet Plug-ins)

When I open a new tab I want it to be blank. Instead it opens to an unwanted ("Bing") URL. How do I change the Tab setting to eliminate opening to the Bing search engine and replace it with a blank Tab?

ever since the update to 8.0.1, realplayer video downloader does not work. i can't enable it either,because it says it's incompatible. has this happened to anyone else? is there a way to fix this?

I installed mac os x lion and now attachments for hotmail won´t work. I´ve tried everything. Uninstalling add ons, resetting the user agent string (although nothing was user set), trying with Safari and it doesn´t work neither. I haven´t tried IE because lion doesn´t support PCapplications. I don´t know what to do, please help!

Hello,

I was using Internet Explorer 9 as my default browser. I downloaded Firefox and imported everything over, but Adobe Flash Player is not on Firefox. It's asking to manually install the Plug-in and, after I click the icon, it doesn't install.

Since I already have flash player installed, which works fine in IE, how do I fix this problem?

Thank you.

Fire fox is being shut down frequently after 15-20 seconds of opening i am getting error message "AppName: firefox.exe AppVer: 5.0.1.4205 ModName: msvcr90.dll ModVer: 9.0.30729.4148 Offset: 00059231"