Support Forum

Hello!

Recently I found my newtab was hijacked by Bigseekpro. That means when I opened a new tab a strange search engine called Bigseekpro appeared. The problem was a strange toolbar. After deinstalling that toolbar in safe-mode, the problem was solved. However, when I looked in the config of firefox I notticed there were some strange entries; all starting with Somoto. After doing a bit of research I found that Somoto is a kind of malware. Yet I don't notice anything strange anymore to FireFox, but still I'm a bit nervous...

Do the entries Somoto in about:config cause any problems or are they not harmfull when my BigSeekPro isn't appearing anymore as search engine while opening a new tab?

Want to read more details? Search Firefox Help with the phrase "Smooth Scrolling" and read many entries of frustrated users. Marketing for FF 4 is great, but the reality is poor. I'll go for a different browser if FF is not significantly improved soon. The last version was much easier to use. Access to features and several Add-Ons has become less easy with the new version, some are now almost unmanagable. Everything is overloaded in too few places and bars. Who said that the layout and bars of Android or IE were better than those in FF 3???

Press F6 to mark the address, but on version 4 it focus just the open tab due to the shift of the address-field into lower level. this nice shortcut do not mark anymore the address... is there a alternative shortcut-button now?

This problem only started recently. Opening another web page (URL) from my homepage always opens in the same tab and the "go back one page" button is gray and does not work. If I open a series of web pages in the same tab the green "back" button is green. Clicking on the "recent pages" down arrow will allow me to go back, but only to the page after the home page. In other words, after browsing, I can get back to the opening page (my home page) only by clicking on the house icon but not by using the "recent pages" function. Is there an option that changed after the last update?

I am used to having a live news feed on my Mozilla home page. I went from 3.6.16 to v 4 and it is gone. I don't see how to find it again. Why must upgrades put us through all this? (another question I realize) I prefer the look of v3.6.16 so went back to it but it remains gone. Any help appreciated, I'll go back to v4 if I can add this back in. TIA.

I loosed my firefox 3.6 while I loaded version 4.0 which does not run in my 10.4. PowerPC Mac G5.

Happily I was able to load version in Languadoc language which I do not yet understand so English or Finnish version would suit me better.

I am running XP and Firefox 3.6.16. Problem started in middle of day, nothing else that I can point to that might have triggered it. Have restarted and that doesn't work either. Doesn't seem to have affected other sites.

hi , FireFox had some updates to the IDM add-ons as usual , but after it the (new tap botton ) stopped working , even the new tap option from the right-click don't work , plz help

I just want to know "How do I get Firefox 3.6.16 back"? I've tried so many times to download it but nothing happens. I'm using Internet Explorer just now and I really prefer Firefox...... Please HELP me get back my Firefox 3.6.16???

I have faithfully updated Firefox on my Windows XP system and now use Firefox/3.6.16. I also run Photoshop Elements 6.0, which requires quite a bit of memory. It is currently getting slowed down because plugin-container.exe is consuming anywhere from 25% to 50% of my memory. If I use Task Mgr to shut down this task, things are much better. Is there a downloadable version of Firefox that does not include plugin-container.exe, and if so, can I replace my current version with that one?

Downloaded upgrade to FF 4. Starts up fine but with blank tab for opening page. Reset homepage to my homepage (made sure that it was chosen in the options/general. Restarted FF. Still just a blank page. Tried customizing by showing menus. Restart. No menus, no home page. Opened second tab and went to Yahoo. Chose a story. Could not go back to Yahoo home page because back button inoperative.

Have reverted to FF 3.6.16, but would like to use FF 4 if possible.

Is Firefox 4.0 now compatible with ZoneAlarm Browser 1.5.260.0 and Windows Vista Home Premium, 64Bit System, Service Pack 2? Earlier when checking for updates there were compatibility issues. Were these issues resolved to allow me secure operation with Firefox 4.0?

In 3.6.16, the buttons are all over the place. In previous versions, the forward, back, refresh, stop and home buttons were all together. In this version, the refresh and stop buttons are between the address and search windows, and the home button to the far right.

I would love to have them all together as they used to be - much more user friendly that way. I have tried installing alternate themes, but the coding of this version over-rides the themes.

I installed FF4 on both my laptop and PC, but I kept getting kicked offline, especially from Facebook. I then uninstalled FF4 and went back to FF3.5.5 (on the PC) and FF 3.6 on the laptop. This solved my connectivity issues, but add-ons are now acting up. No add-ons at all show up on the PC, and only Personas show on the laptop. When I try to install Forecast Fox and Colorful Tabs, I get the "install now" message and the message to restart FF, which I do. When it repaints, the add-ons are just not there. I expect it's something I'm doing wrong, but I don't know what it is. Java is updated. Any pointers? TIA!

I upgraded to FF4 and it locked up on my Vista desktop. Unfortunately, fire FTP also got upgraded to the version that's compatible to 4 and now I can't find the fire FTP version that's compatible with 3.6 which I reverted to. I need this utility.

I find the Reopen Tabs(Pages) that was last opened is great, I used it like bookmarks. However, if my system crash or I need to reinstall OS or whatever -- All the tabs are gone and I cannot transfer the tabs addresses like bookmarks does.

Is there any save function which I can save Current Displaying Tabs(pages) just like bookmarks? This little step will assist millions of users like me Greatly! and make Firefox even Better! Much Better!

Thank you very much.

Fred