Support Forum

I can not enter safe mode to reset default. My bookmarks have disappeared. I have no "File View Tools ,etc" menu bar. Without these or the safe mode I can't restore the toolbar and bookmarks.

Most pages are loading fine. But way too often I get this message:

Sorry, we can't find "http://www.fill-in-website-name-here". Please check the spelling of the web address.

It also says on the bottom of the page this:

To disable the URL Error Redirection, go to the option page of your toolbar.

Which I can't find anyways though I doubt that's my problem. I have another computer that also has Firefox on it and that one is fine. Something is wrong with my Firefox on my Sony Laptop. Also on the trouble Firefox computer I'm able to load whatever page it doesn't want to load in Internet Explorer. I can be searching through a page fine and then go somewhere else on that page and it will start giving me this error message; even after being on that page for awhile.

Well here's the screenshot of my problem: http://img177.imageshack.us/img177/7263/flashorsomething.jpg

As you can see preview windows on YouTube don't load. Also - user menu won't show.

I think it's a problem with flash plug-in, since the problem started right after I was updating it (even though I didn't need to I guess). And that leads to another problem; I tried to update it since instead of videos on people's profiles I would get error saying that I got Java Script disabled or old Flash version - it was wrong then, it is wrong now - now, cause it still gives me that error.

I post here, because on Google Chrome YouTube works perfectly fine.

I tried to reinstall flash, didn't help. Some suggestions?

EDIT: Also, now I see that YouTube on Firefox got some basic problems with functionality, like can't view "more" of videos description and so on... eh. It gots to be flash or something.

My error console keeps popping up when I open Firefox or when a pop-up occurs but its getting really annoying because it has never done that before. Please tell me how do i get it to quit popping up.

When I select a (BBC) radio program, tv program, play a sample track from an Amazon CD, or a YouTube clip I get no sound . . . yet I get sound with IE, Chrome, and Safari, and also BBC iPlayer. I also get sound from stored tracks on my Windows Media player.

I just updated today, and it seems like every website I visit causes FireFox to hang. Windows Vista reports that FireFox has stopped responding. I get no Crash ID info. Nice Update!!!

do I expect to get a solution to this problem?

I re installed Firefox 3.6.12 and get the same result. It will not allow me to print a page. When I pull down print preview all I get is a grey screen. Help!

For the past week everything I try to do on YouTube with Firefox has been extremely slow, sometimes near that of a dial-up connection. I've tried using all three browsers--IE8, Firefox, and Chrome--and the problem appears to be ONLY with Firefox. In fact, with Firefox over 90% of YouTube features will not work at all, including playback on "My Channel".

All three browsers function perfectly at all other web sites.

My videos are being inundated with SPAM promoting several different illegal download sites, yet when I try to report these as SPAM I repeatedly get a "500 Internal Server Error" with all three browsers. Please keep in mind that these messages are sent to me by YouTube, NOT the spammers. The only browser that will actually allow me to delete the message itself from the video is Chrome...both IE8 and Firefox are totally unresponsive to all options.

When trying to access my channel page (or ANY channel page) on Firefox (and ONLY Firefox), I repeatedly get the message: "Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player. Get the latest Flash player. " However, playing videos in a separate tab is not a problem with any of the 3 browsers. Accessing my channel page or any other channel page is not a problem with either IE8 or Google Chrome.

I have verified that the latest versions of Flash Player and JavaScript have been installed and are functioning properly, and everything on YouTube operates properly on both IE8 and the lastest version of Google Chrome.

I have updated McAfee and run a deep, full-system scan. I've swept my registry with three different cleaners, and Secunia PSI shows no problems.

This is the second time in the past two months that YouTube has shut out Firefox almost totally.

What is going on?

Paige

After Firefox updated to version 3.6.12 I am no longer able to send out from Gmail. I can open/read my Gmail, but cannot compose, reply, or forward now. Google is aware of the problem but only solution offered is use Chrome or Internet Explorer. This is happening on multiple pcs.

I suddenly have a "Bing" screen when I sign onto Firefox---and I want to get rid of it. The support section of Firefox says 1. "From the menu at the top of the Firefox window, seledt Tools and then select the Add-ons menu item."---but I see no "menu item" nor Tools, much less Add-ons. 2. "In the Add-ons window, click on the Extensions panel."---but how do I find the Add-ons window? 3. Find the Bing Bar and Search Helper Extension in the list and click Disable for each of them."---but what and where exactly is that?

At the top of the screen is only a Yahoo icon on the left and to the right of it a search box, "Web Search,", "My Apps," Yellow Pages," "Weather," "Updates," and "Skype." to the right of those there is a green cross saying "Add more apps. to your toolbar" and to the right of that a sort of gear shift looking icon saying "toobar settings." So, in short, how do I get rid of the Bing screen and how do I access those Tools? Thanks.

I even got that message when I tried to post my question! It says that Firefox cannot verify a secure connection with mozilla, or whatever website I'm trying to visit, because the security certificate is not valid. It even gives the dates that the certificate will be valid, and the date shows that it is valid. So frustrating!! I have to "override" Firefox every time.

For the last week or so a site that I visit many times a day is now loading for many minutes this: ajax.googleapis.com. How do I fix this problem. If I click on the site during the loading then FF freezes and I have to re-boot.

I had my favorite radio station bookmarked and could listen to it live while working on my laptop. For some reason, after updates to Firefox, the listen live component of the bookmark does not work anymore and I cant hear anything. I tried typing in the address manually instead of going through the book mark but that doesn't work either. I can access the website of the radio station but when I click on the "listen live" button it appears to load and does not "buffer" or present the play/pause buttons. Cant hear anything either. If I use Explorer instead, everything works fine.

I have a tab/website that I cannot close. Every time I try, I receive a large window that states "Are you sure you want to navigate away from this page? PRESS ESCAPE OR CLOSE THIS ALERT", then the site remains. I removed Firefow from my computer. Then went to the Firefox web site, re-installed Firefox and the same website/tab in still there.

What is happening here?

when i go to the mozilla plugin check it says out of date Adobe PDF Plug-In For Firefox and Netscape "9.4.1" then when i click update it brings me to adobe's site then i click download and it says missing plug in and then i have to click manually install missing plugin and then nothing happens. what am i doing wrong? thanks

Whenever I allow pop-ups for a web site, the specification to allow block-ups for that website is lost after a restart. I.e., upon starting Firefox, the Pop-up blocker exception list is empty.

I can establish internet connection through internet explorer using a router at my house, but whenever I attempt to connect using firefox, it says it is unable to connect.

Say i wanna navigate to hotmail.com using inline autocomplete in the urlbar [assuming it is not the first time i am visiting the website]

Google Chrome: I type 'h' in the urlbar and the rest is filled up by the browser and i simply have to press enter to navigate to 'www.hotmail.com'.

Firefox [assume, 'browser.urlbar.autoFill' is enabled]: I type 'www.ho' and the rest is filled up by the browser and then i press enter to navigate to 'www.hotmail.com'.

Please tell me if it is possible to make the autocomplete feature work like in Google Chrome? If yes, what should i do to avail the auto-complete feature in firefox without having to type the prefix 'www' to navigate to any website. Also let me know if i can avail off this fetautres by installing any of the firefox addons.