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Total questions: 56

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have this problem

What is Security Analyst?

While on the internet yesterday, a page suddenly appeared titled Security Analyst - Mozilla Firefox. It said my computer was infected with five viruses and prompted me to… (read more)

While on the internet yesterday, a page suddenly appeared titled Security Analyst - Mozilla Firefox. It said my computer was infected with five viruses and prompted me to download and run the attached protection software (which I didn't) . Since I have anti-virus software and scan my computer regularly, I'm wondering if this page was actually sent by Mozilla Firefox, or if it was a fake. So, my question is, does Firefox actually send such advisories + software to users?

Thank you for your help!

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ok - suddenly my facebook is opening zillions of new tabs in firefox - doesn't do it in -gag - explorer. I'm running windows 7 - don't know what I changed or did to cause this....just want it to STOP. HELP!

When I open Facebook on my laptop - I suddenly get tab after tab of facebook opening .... no reason - no changes that I know of .... have tried several things with no pos… (read more)

When I open Facebook on my laptop - I suddenly get tab after tab of facebook opening .... no reason - no changes that I know of .... have tried several things with no positive results. I'm running windows 7.

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20

have this problem

Although I have the latest version of Firefox installed, I'm constantly getting the warning message that I AM USING THE OLD VERSION; what could be the issue here?

I usually upgrade Firefox within a couple of days when the new version is issued. Nevertheless, I can't seem to get it right. Although when I check "About Firefox" tab in… (read more)

I usually upgrade Firefox within a couple of days when the new version is issued. Nevertheless, I can't seem to get it right. Although when I check "About Firefox" tab in the Help menu it says that my version is 9.0.1 (i.e. the latest version available) - still on the Firefox Update page I always get this annoying msg: "Hey there! Looks like you’re using an old version of Firefox. Don’t miss out on the latest technology & security features. Get the free upgrade in less than a minute." And, I see that your "educated guess" about my browser recognises it as a 3.5.5 version (far being it from the truth!). I don't believe that the fact that I'm still using Windows XP should have anything to do with this problem, but fyi - my OS is Win XP SP3, regularly updated and upgraded. Also, even though I live in Croatia, I prefer my Firefox (and other programs) in English, so I use UK version of Firefox. I do have some problems updating MS .Net Framework - could this be the issue with Firefox too? Anyway, I've already tried uninstalling and reinstalling Firefox, even tried installing Croatian version - nothing helped. As a result of this, I also have a problem with Gmail - I can only use standard, basic HTML view. Also annoying as hell. Btw, as for "Installed plugins" - I'm not sure which of those are right, but I do not have Netscape installed, and never had one on this computer. I even ran the search for term "Netscape" and it came out empty. There, I think I've provided as much information as I could think of - so, please help me to sort this out - if you can. Thanks

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have this problem

Different icon sizes, depending on the toolbar they're in?

I'd like to have large icons in my navigation toolbar, but small icons in all other toolbars. Checking/unchecking the "use small icons" box changes the size of ALL icons.… (read more)

I'd like to have large icons in my navigation toolbar, but small icons in all other toolbars.

Checking/unchecking the "use small icons" box changes the size of ALL icons. For instance, when I check the box, the icons in my navigation toolbar become small, but I want them to be large.

Can someone help?

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have this problem

firefox 5 is not recognized by websites

Since upgrading to 5.0, many websites tell me my browser is not up to date (for example, if I try to sign up for Google +, it says my browser needs to be upgraded...same … (read more)

Since upgrading to 5.0, many websites tell me my browser is not up to date (for example, if I try to sign up for Google +, it says my browser needs to be upgraded...same with some pages on FaceBook). This is keeping me from using some websites and quite annoying.

Not sure if it's related, but ever since I did upgrade, if I click on options on one of my add-ons, nothing happens except it renders the browser frozen and I can't click on anything without having to force close it and restart the browser.

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I cannot watch Flash vids because Firefox uses too much CPU.

Firefox has become untenable because it uses too much CPU and disrupts Flash videos. I've tried disabling or changing the values of plugins. Installing older versions. No… (read more)

Firefox has become untenable because it uses too much CPU and disrupts Flash videos.

I've tried disabling or changing the values of plugins. Installing older versions. Nothing helps. It just sucks. It makes me want to pull someone's lungs out.

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have this problem

firefox prevented this page from auto redirecting to another page

firefox prevented this page from auto redirecting to another page I get this message every time I go to new search page. I am so F-ING tired of pressing the key allow it'… (read more)

firefox prevented this page from auto redirecting to another page I get this message every time I go to new search page. I am so F-ING tired of pressing the key allow it's not funny. Can't Fire fox remember the dam pages I go to? Every freaking time I go to a new page that props up and I have to click allow. I would like to get rid of that for good so if you can help me that's cool if not then good bye. I go to explorer for browser. I can't take it anymore. Plus when I'm reading that page moves up again and I have to click allow again.

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have this problem

When I click the "submit feedback" option I get told to upgrade to the verison of firefox I already have.

Hi. I wish to submit feedback, so I click "help" then "Submit feedback". I get directed to a page: Oh! So, you want to offer us feedback on Firefox. Thank you, but you'll… (read more)

Hi. I wish to submit feedback, so I click "help" then "Submit feedback".

I get directed to a page:

Oh! So, you want to offer us feedback on Firefox. Thank you, but you'll need to be on the latest version.

To do that, simply go to our download page and install/update to the latest version of Firefox!

But:

Firefox 4.0.1 Firefox is up to date

I can not submit feedback unless I update a copy of fire fox that is "UP TO DATE!".

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have this problem

Why do some features think I'm running an old version of Firefox (like 3.5) since I upgraded to the new version 7.0.1?

Since I upgraded to Firefox version 7.0.1, other programs fail to recognize this version. Gmail tells me I'm running an older version. Some add ons think I'm running vers… (read more)

Since I upgraded to Firefox version 7.0.1, other programs fail to recognize this version. Gmail tells me I'm running an older version. Some add ons think I'm running version 3.5. I have downloaded and installed v7 several times now, but it doesn't help.

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Tried to install Firefox 14.0.1. Won't install, says I need XP, but I have XP.

Downloaded Firefox 14.0.1. Would not install. Got message: "This version of Firefox requires Microsoft Windows XP SP2 or newer." I have dial-up and it took an hour to loa… (read more)

Downloaded Firefox 14.0.1. Would not install. Got message: "This version of Firefox requires Microsoft Windows XP SP2 or newer."

I have dial-up and it took an hour to load, now it won't install. Very frustrating, particularly as I have Windows XP. Why won't it load?

Thank you.

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Browser check claims version is older than what is installed

The problem is that when certain sites auto detect what browser I am running they seem to think I am running an older version of Firefox, and thus disable some functional… (read more)

The problem is that when certain sites auto detect what browser I am running they seem to think I am running an older version of Firefox, and thus disable some functionality and/or tell me to update. I have noticed this problem with gmail, google+, deviantart, and even the mozilla update page. The mozilla page claimed I was running version 3.6

I have updated to the newest version. I have tried clearing out my cookies and cache. I have tried a clean uninstall and reinstall of firefox. So far, I have found no solution. Any help would be appreciated.

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have this problem

My Firefox doesn't recognize it being upgraded. It still thinks that its version is 3.5 even though I've been updating and upgrading it regularly, and now have v9.0.1. installed. Why does this happen?

I've tried everything possible to sort this out myself. Nothing helps. Installing, reinstalling, upgrading... (even disabling all the add-ons) ...my Firefox still believe… (read more)

I've tried everything possible to sort this out myself. Nothing helps. Installing, reinstalling, upgrading... (even disabling all the add-ons) ...my Firefox still believes that it hasn't been updated since v 3.5.5 (even though in About Firefox the version states to be 9.0.1). Here is the picture evidence of the problem: Picture showing Firefox version in Help menu as opposed to version recognised here

Please help, this is a major issue for me. I really like Firefox and I'd hate to be forced to install some other browser. Thanks for any help solving this issue.

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I cannot find an option for sending a web link directly to my Wallpaper as a 'shortcut'.

I cannot find any option (in the 'File' tab), to send a website link to my wallpaper directly. On IE in the drop down 'File' menu tab, it has an option to 'Send' as an em… (read more)

I cannot find any option (in the 'File' tab), to send a website link to my wallpaper directly. On IE in the drop down 'File' menu tab, it has an option to 'Send' as an email, OR 'Send' to your desktop as a Shortcut.. Mozilla does not have that option. I do not understand why you do not have that simple option? The Drop down 'File' in Mozilla only allows you to send the link as an email. I always have to copy and paste a link from Mozilla to my IE browser to be able to send a link as a Shortcut to my wall paper.

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I've downloaded the latest version of Firefox a number of times, yet when I install it websites keep insisting that I have the older version.

Websites such as the Firefox/Google search page and DeviantArt keep insisting I have the old version; I don't!

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What's the latest Firefox version for an iBook G4 with OS X 5.8?

When I tried to update to version 15.? I got the logo with the slash. I'm currently running version 5.0.

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appearance of firefox application

I recently upgraded from 16.0.2 to 17.0. The fonts used by firefox in the toolbar and the names on the tabs have changed to a dirty, bold look. I do not like it. In 16.0.… (read more)

I recently upgraded from 16.0.2 to 17.0. The fonts used by firefox in the toolbar and the names on the tabs have changed to a dirty, bold look. I do not like it. In 16.0.2 I am using the default theme. In 17.0 I am also using the default theme of 17.0. I am running Windows 7. Since my home and work machines have similar configurations, the work version (still 16.0.2) has the nicer looking fonts. If this antiquated system allowed one to attach screen shots, I could visually show the difference brought about by the upgrade to 17.0

How do I get back the application fonts that were used in 16.0.2?

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Auto updated to 18.0.1 but startup page says need to update so does facebook?

We have been using firefox forever and have the autoupdate enabled so help about shows we have 18.0.1 but recently facebook started showing a notice that we need to updat… (read more)

We have been using firefox forever and have the autoupdate enabled so help about shows we have 18.0.1 but recently facebook started showing a notice that we need to update on startup today got a page that says the same thing. Is the browser sending a different version number than the current update? or?

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Firefox is not recognising that its upgraded to firefox 4

Upgraded to firefox 4 and tried to add some persona's but firefox tells me im still on 3.5 and therefore cant add them, check about firefox info and defo on firefox 4, cl… (read more)

Upgraded to firefox 4 and tried to add some persona's but firefox tells me im still on 3.5 and therefore cant add them, check about firefox info and defo on firefox 4, cleared cache etc, shut down laptop and rebooted but still the same.

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