Support Forum

Running auto updated Firefox 17.0.1 on Windows 7. I used to be able to stream Netflix just fine until late in the evening, 11/30/2012. I tried to stream a movie and Netflix showed a window saying it couldn't due to a problem using Silverlight, code 2103. Netflix suggested I remove and reload Silverlight. I did, twice. I also updated Firefox yesterday, just in case. Still, no joy. I can stream Netflix just fine with Internet Explorer. What gives?

Not really a question, more of a plea...

Firefox 18.0 crawls on my machine. Not the browsing as such; that's only a little slower than 17.0.1 (still noticeable). I'm talking about opening and traversing menus and entering text in text fields on sites. I had to go back to 17.0.1 as it was just too annoying. This is on Linux Mint Debian Edition (Debian Testing), using the nl localized Firefox downloaded from the Mozilla site. Switching off extensions and/or using a new profile didn't help. If this doesn't get any better in following versions, I'll have to look for another browser when 17.0.1 becomes too old. Please don't make me do that. I've just tried Chrome and quite frankly, it's a bit of a joke...

I've updated java from version 7 update 9 to version 7 update 10 and now firefox has "For your safety, Firefox has disabled your outdated version of Java. Please upgrade to the latest version.". I assume the block list thinks it's seeing version7 update 1 ?!

Having run the page to check if my plugins are up to date, I'm told Java(TM) Platform SE 7 U9 and Java Deployment Toolkit 7.0.90.5 are out of date.

However, verifying the Java version, the webpage displays "You have the recommended Java installed (Version 7 Update 9)."

How do I go about remedying this?

POSTING ON BEHALF.

Can Firefox fix the problem that its last update created with Facebook? (Started this morning). Every time I refresh a FB page, I get the following java error message:

evalInSandbox:SyntaxError: syntax error

Very annoying.

Product: Firefox Product Version: 17.0.1 Operating System: Windows XP Operating System Type (Optional) eg. (Home Premium, Professional etc..) : Professional Add-ons, extensions and/ or Plugins Installed (If applicable): Recent changes to computer (If applicable): none Issue you are having/ experiencing: evalInSandbox:SyntaxError: syntax error on various web sites incl. FB Link to screenshot of issue (Optional): Error message of issue (If applicable): evalInSandbox:SyntaxError: syntax error How frequent is this issue? extremely frequent (8-9 times while I wrote this post) How long does this occur for (If applicable)? How long have you had this issue? since last update 3 days ago

Disabling java and add-ons did not fix the issue,.

My FireFox updated to 17.0.1 today a few things are not working.

1. My yahoo toolbar stopped working when I click on anything nothing happens,

2. My adblock plus disappeared and when i try to install it again Firefox said it appears to be corrupt

3. The Add-ons manager is not showing my Add-ons, extensions basically it just shows the Get Add-ons, extensions, appearance, and plugins and it dont show anything in them.

Whats going on? can I go back to the last update till it is fixed? how do I report this and get it fixed?

I do not want the address bar to generate a google search. I want to navigate to the address I type in. Firefox just updated to 17.0.1 . Tonight I typed in the web address of Project Guttenberg and endup on a google search page. This is no acceptable. If i typed the address incorrectly an error message would be my preference

I'm using the LATEST version of FIREFOX. Deleted old and installed newest version.

When I create a new email, every two lines, the FONT gets bigger.

This does NOT happen in CHROME.

What the --------?

Thanks,

NORM

I have old keys in my XP Windows Registry going back for eons. Leave them alone? Should any upgrade have deleted old ones? They appear in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARP Cache.

Recently, most of the icons that signify specific sources or locations or actions on web pages in my browser have stopped appearing. I get either no image or only generic gray icons (like a document icon). It makes most sites (e.g. like Amazon) nearly unusable. I don't think I've made any changes recently in my browser or my system. What has happened and how can I get my icons back. (BTW, I am NOT having this problem with Internet Explorer.) I am using Firefox 17.0.1, with an up-to-date Windows 7.

It's not the font on the text that I type with, but the Address bar, Bookmarks(Include the images), so everything above the tabs(Include the tab text/images), and the right click menu. If I go into Firefox safe mode it all works fine, I have tried to disable all addons but the problem is still there.

Edit: Tried to Reset firefox to default, didn't work. Uninstalled firefox and removed everything, didn't work. Downloaded firefox portable from portable apps, works, but I don't want to have it portable.

The context menus when I click on File, Edit, History, Bookmarks etc. are invisible, you can see an outline of the menu but cannot see anything in it , same thing with right click context menus, occasionally they will blink between visible and invisible but 90% of the time they are just invisible. I can still click on selections or bookmarks but I have to guess where they are.

When I open Gmail, I get the usual list of messages. When I click on a message to read it, everything appears as usual except the box with the message text in it. To see that text, I have to click in the Reply box, and then I'll see the original message text quoted.

This is true on three different Gmail accounts. I've not changed any Gmail settings. I have enabled and disabled various extensions and User Styles that affect Gmail, and turned off Greasemonkey, without effect.

Yesterday I did update Java 7 update 10, but Gmail was still working after that. I did install several new extensions at that time, but I tried disabling them and restarting, and the problem persisted.

Please help. Thanks.

I always used to be able to search and retrieve password -- but the UI has changed recently and whatever I search for nothing is returned; but for many sites it still auto fills in my name/password so they are there. I've tried searching for anyone else having this problem but can't find anything -- can't believe I'm alone though...

Do I just down grade -- or is there anything else I can do to get functionality back?

I use a Mac desktop version 10.6.8. On advice from my ISP and Apple advisers they said uninstall Firefox and then reinstall a new version and that should not have Alot as the opening page. Have tried this several times following online instructions but each time the new version opens with Alot!