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Total questions: 77

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4

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14

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38

have this problem

when i open a new tab in my home page [ google] the new tab dosen't show google i want the new tab also to open with google

i reinstalled firefox to my desktop the previous one used to show my homepage google when i opened a new tab in my home page .but it doesnot open my homepage google now i… (read more)

i reinstalled firefox to my desktop the previous one used to show my homepage google when i opened a new tab in my home page .but it doesnot open my homepage google now it is blank with some rectangular blocks

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3

new this week

15

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140

have this problem

On startup Firefox says "couldn't load XPCOM"

My desktop is running Windows 8, which recently crashed. Since then, every time I start up, Firefox 17.1 (which is in the startuo folder) does not load, but brings up an … (read more)

My desktop is running Windows 8, which recently crashed. Since then, every time I start up, Firefox 17.1 (which is in the startuo folder) does not load, but brings up an error window saying (Couldn't load XPCOM). Dismissing the window then allows me to start Firefox myself. I have uninstalled Firefox (but not the personal stuff), downloaded a new copy of Firefox 17.1 and re-installed.... same thing happens.

Just to clarify ..... this only happens once, following the initial boot up of the desktop. I dismiss the error window and all is well after that.

Any bright ideas please?

What is XPCOM referring to? A missing dll file? can I find this file elsewhere and move it to the correct location?

Many regards.

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3

new this week

4

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67

have this problem

Firefox keeps "Not Responding" and freezing my computer

As of late, my Firefox browser has been freezing my entire computer. It keeps saying that it is "not responding", my mouse turns into that blue circular loading screen, I… (read more)

As of late, my Firefox browser has been freezing my entire computer. It keeps saying that it is "not responding", my mouse turns into that blue circular loading screen, I can't exit anything, I can't even open task manager, I have to take the battery out just for my computer to turn off.

I scanned everything with Norton; didn't detect anything. I even did the Norton Power Eraser, still nothing. I set Firefox to run the program as an administrator and I thought it was fixed but it wasn't.

I even update my plug-ins and for some reason, your website keeps telling me I need to update the same ones, so I can't even rely on that.

I noticed that it does happen when I'm on a Youtube page. Like when I've paused a video.

It opens fast, it browses fast, it goes to certain websites fast. It's this annoyance that has really bothered me and has considered me switching to Google Chrome.

If you don't want me to, then tell me how to fix this issue.

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3

new this week

18

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18

have this problem

Facebook not working in Firefox 17

A few weeks ago Facebook started acting strange in Firefox. I can't post or share anything. Basically I'm limited to liking. It's like the buttons just don't work. I've t… (read more)

A few weeks ago Facebook started acting strange in Firefox. I can't post or share anything. Basically I'm limited to liking. It's like the buttons just don't work. I've tried clearing my cache and deleting my cookies but the problem still persists. Any help would be appreciated.

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3

new this week

4

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14

have this problem

How to remove add-ons

I am running the latest version of Firefox (17.0.1) I have a number of add-ons all of which are disabled and which I would like to remove. Unfortunately there is no remov… (read more)

I am running the latest version of Firefox (17.0.1)

I have a number of add-ons all of which are disabled and which I would like to remove. Unfortunately there is no remove button.

I have read the FAQs and community help which tells me that if there is no remove button then the add-ons are there through being added globally by other software. However on of the add-ons that I want to remove is Google Toolbar for Firefox - how could that have been added by another application?

Any suggestions gratefull received.

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3

new this week

2

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4

have this problem

Cannot remove cookies from XP. Firefox 17

I have Firefox set to delete cookies when closed. After I close Firefox, I usually run CC Cleaner. In the Analysis, CC Cleaner shows 307 cookies using a total of 0 space.… (read more)

I have Firefox set to delete cookies when closed. After I close Firefox, I usually run CC Cleaner. In the Analysis, CC Cleaner shows 307 cookies using a total of 0 space.

In XP, I went to Options, Privacy, and Show Cookies. There are probably 307 shown. When I click to Remove All Cookies nothing happens. When I highlight one cookie and click to Remove, nothing happens. When I open the particular cookie folder and see the cookie, highlight it and click Remove, that cookie seems to disappear for an instant, but when I click on the next one, the first one returns.

I want ALL evidences of all these cookies OFF my computer.

How do I accomplish that?

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2

new this week

30

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154

have this problem

Constant JavaScript 'Syntax error' notification after upgrading to 17.0

Almost at every page I open appears following notification 'Error: Syntax error' from JavaScript application. Even on this page where I fill the form. I have to click 'OK… (read more)

Almost at every page I open appears following notification 'Error: Syntax error' from JavaScript application. Even on this page where I fill the form. I have to click 'OK' several times to make it disappear.

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2

new this week

13

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57

have this problem

HOW DO I DELETE THE "SEARCH HERE" TAB?

TODAY A "SEARCH HERE" TAB APPEARED ON MY HOME PAGE. I CANNOT FIND A "PROGRAM" TO UNINSTALL IT. I HAVE REBOOTED, RESTORED TO A PREVIOUS POINT AND IT IS STILL THERE. HOW DO… (read more)

TODAY A "SEARCH HERE" TAB APPEARED ON MY HOME PAGE. I CANNOT FIND A "PROGRAM" TO UNINSTALL IT. I HAVE REBOOTED, RESTORED TO A PREVIOUS POINT AND IT IS STILL THERE. HOW DO I DELETE THIS TAB.

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2

new this week

9

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29

have this problem

Spurious pop-up "Browser settings change" each time I launch Firefox. Causes navigation problems.

unfortunately I cannot paste a screen capture so I have to describe it: When I launch Firefox /17.01) a pup-up opens in the bottom right of the screen. It cannot be close… (read more)

unfortunately I cannot paste a screen capture so I have to describe it: When I launch Firefox /17.01) a pup-up opens in the bottom right of the screen. It cannot be closed by its own [X] icon. Title: "Browser settings change" An unknown change was detected on your browser's search settings. Options: ° keep my current serttings ° I am aware of rthis change and approve it There is a [Yes] button. No matter what I do, this box does not go away with normal user gestures. It remains open when I close the main window, and I cannot open a new Firefox window as long as it's there. I can close the pop-up from the taskbar only (or from task manager of course).

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2

new this week

5

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16

have this problem

how do I uninstall an add-on that is not showing up on my list?

When I go to my Facebook page, part of it has a message that reads "ads by browse to save" maybe a hundred times on the page. If I click on a picture or something, "ads b… (read more)

When I go to my Facebook page, part of it has a message that reads "ads by browse to save" maybe a hundred times on the page. If I click on a picture or something, "ads by browse to save" will keep popping up, as long as the window is open, making it nearly impossible to comment/read other comments. I clicked the link and it brought me to browsetosave.com which gives instructions on how to uninstall it from firefox.

The PROBLEM is that "Browse to save" doesn't show up on my list of extensions/add-ons/plug-ins. This happened to me before with a different "ad" website and I had to uninstall/reinstall firefox. I was hoping to not have to do that again, especially since I don't know what's causing it. I do have screenshots (although I don't see where to add them).

Any help would be appreciated!

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2

new this week

4

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9

have this problem

Missing "Reset firefox" option in troubleshooting information page, Firefox 17.0.1 portable

Missing "reset firefox" option in troubleshooting information page, Firefox portable 17.0.1. I have problems of excess resources used by Firefox unexplained. I tried to u… (read more)

Missing "reset firefox" option in troubleshooting information page, Firefox portable 17.0.1. I have problems of excess resources used by Firefox unexplained. I tried to use the reset option but can not find on page "Troubleshooting Information". Much appreciate your attention. thanks

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2

new this week

7

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7

have this problem

How do I stop a blinking cursor?

I have a blinking cursor/mouse pointer when I am using Firefox for the past two or three days. The blinking cursor only happens when I surf; all other programs do not hav… (read more)

I have a blinking cursor/mouse pointer when I am using Firefox for the past two or three days. The blinking cursor only happens when I surf; all other programs do not have this problem. I have the latest version of Firefox installed (17.0.1). Using the F7 key, I have turned caret browsing on and off with no change. I have tried to restart and shutdown my PC, along with restarting Firefox. I do have the Ghostery extension enabled, but I have been using Ghostery for months with no problem like this. My PC summary is as follows: OS Microsoft Windows 7 Home Premium 64-bit SP1 CPU Intel Core i5 650 @ 3.20GHz 78 °C Clarkdale 32nm Technology RAM 8.00 GB Dual-Channel DDR3 @ 664MHz (9-9-9-24) Motherboard Dell Inc. 0C2KJT (CPU 1) Graphics SAMSUNG (1920x1080@60Hz) DELL IN2020M (1600x900@60Hz) ATI Radeon HD 5450 (Dell) 76 °C Hard Drives 932GB Western Digital WDC WD1001FAES-75W7A0 ATA Device (SATA) 45 °C Optical Drives PLDS DVD+-RW DH-16ABS ATA Device Audio AMD High Definition Audio Device

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1

new this week

119

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167

have this problem

Latest Java update

Hi, My Firefox plug-in check is telling me that there is an update for Java, but when I visit the link it's still taking me to the old update (the Java 7 update 9). Also,… (read more)

Hi, My Firefox plug-in check is telling me that there is an update for Java, but when I visit the link it's still taking me to the old update (the Java 7 update 9). Also, according to the Java test page, Java 7u9 is still showing that it's the latest...it says I have the recommended version.

Is there an newer update somewhere?

Thanks.

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1

new this week

40

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82

have this problem

Firefox 18.0 is too slow

Not really a question, more of a plea... Firefox 18.0 crawls on my machine. Not the browsing as such; that's only a little slower than 17.0.1 (still noticeable). I'm talk… (read more)

Not really a question, more of a plea...

Firefox 18.0 crawls on my machine. Not the browsing as such; that's only a little slower than 17.0.1 (still noticeable). I'm talking about opening and traversing menus and entering text in text fields on sites. I had to go back to 17.0.1 as it was just too annoying. This is on Linux Mint Debian Edition (Debian Testing), using the nl localized Firefox downloaded from the Mozilla site. Switching off extensions and/or using a new profile didn't help. If this doesn't get any better in following versions, I'll have to look for another browser when 17.0.1 becomes too old. Please don't make me do that. I've just tried Chrome and quite frankly, it's a bit of a joke...

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1

new this week

5

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37

have this problem

I haven't been able to run Silverlight to watch Netflix since 11/30/2012

Running auto updated Firefox 17.0.1 on Windows 7. I used to be able to stream Netflix just fine until late in the evening, 11/30/2012. I tried to stream a movie and Netfl… (read more)

Running auto updated Firefox 17.0.1 on Windows 7. I used to be able to stream Netflix just fine until late in the evening, 11/30/2012. I tried to stream a movie and Netflix showed a window saying it couldn't due to a problem using Silverlight, code 2103. Netflix suggested I remove and reload Silverlight. I did, twice. I also updated Firefox yesterday, just in case. Still, no joy. I can stream Netflix just fine with Internet Explorer. What gives?

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1

new this week

6

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24

have this problem

Google search function does not work from Google home page

I have Google as my home page, but when I enter a topic to search I get no results - just a blank page

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1

new this week

7

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20

have this problem

How do I stop FF from restoring previous session, I've already played with all the options I can find but nothing stops it unless I delete history each time.

Recently, FF has started opening my last tabs when I start a fresh session. I have already checked to make sure that none of the applicable settings are enabled, such as … (read more)

Recently, FF has started opening my last tabs when I start a fresh session. I have already checked to make sure that none of the applicable settings are enabled, such as under Options->General: When FF starts "SHOW MY HOMEPAGE" is selected. But for some reason, it opens my last session. The only way I've been able to get it to stop doing this is by having it delete my browsing history after I close the session. I don't want this since I often use my history to re-find information I need for class research. I have made certain that all my settings are the same from before FF started doing this. It only started doing this after the computer was turned off for a long weekend.

I've already searched through the Mozilla help pages and all I can find is how to restore the previous session or similar. I don't want to restore my previous session, I want it to stop restoring my previous session without having to delete my browsing history each time.

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1

new this week

4

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15

have this problem

Every website has no javascript

Some websites say i don't have javascript or they (Sorry for my english) are messed up. Images or videos wont load. It started not long ago and i use 17.0.1.

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1

new this week

3

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15

have this problem

Remove the software v9 Firefox browser

Dear Sirs. I ask the help of you to remove the software v9 Firefox browser. I've tried various actions in an attempt to remove it, but without success. I'm seriously cons… (read more)

Dear Sirs.

I ask the help of you to remove the software v9 Firefox browser. I've tried various actions in an attempt to remove it, but without success. I'm seriously considering uninstalling Mozilla Firefox and use another browser. But I think there is a solution and I am appealing to you to get this help.

Thank you.

Fabio Guilhon

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1

new this week

3

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14

have this problem

How do I delete Face Smooch?? I uninstalled but it wont go away!!!

Added Face smooch with Youtube downloader by mistake. Uninstalled both but face smooch will not go away. Reloaded face smooch, per website, and it still wont go away. Its… (read more)

Added Face smooch with Youtube downloader by mistake. Uninstalled both but face smooch will not go away. Reloaded face smooch, per website, and it still wont go away. Its not on CC Cleaner either.




 SOLVED!  THANKS
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