Support Forum

Hi

Some of YouTube videos (not all of them) are not working for me. the videos isn't running, its just a blank box.

I have Firefox 16.0.2 I also have Flash 11.4 (was 11.3 and both didn't work out well) I also downgrade to 10.2 and it did not help ether. I also run Firefox on the Safe mode with all Addons/Extensions Disabled and that did not help too. I also installed the latest Realplayer. I tried disable/enable Hardware Accelerator.

each time I try a solution I hit the Ctrl+F5.

my current theme is Default.

I just tried to Reset Firefox to its factory settings , and that did NOT solve the problem.

All of the videos that are not working on Firefox are working on IE9 on the same PC at the same time without problems.

I am using a Milonic DHTML Menu - JavaScript Website Navigation System. It doesnt work with the new Firefox 16.0.1. The error is with Firebug : TypeError: self is undefined . Self is referred to : self.scrollY; self.scrollX;

The right click menu option "Send Link" appears to have disappeared from Firefox 16 (desktop). Why? Is it coming back. I used this feature several times a day (and so did several of my friends). There does not seem to be a Add-On to can perform the same function. Please Help!

I just noticed that when I'm composing an email in AOL mail that the red underline would appear under parts of a correctly spelled word as if some portion of that word was misspelled which isn't the case. I contacted AOL and they said it was probably a browser problem which turns out it is. After disabling spell check, in Tools, the problem went away. Re enable and the problem returns. I have the English language dictionary installed and I added the English language dictionary add on. This seems to have alleviated the problem, some what, but not completely. It sometimes will not underline an obviously misspelled word. Never had this problem until I installed FF 16. There has to be a bug in FF 16. Please review and advise. Thanks

why did mozilla take away the send link option. if they want to make firefox more useful it seems a contradiction in terms to remove one of its most useful features.i mean WHY make it less functional?it seems crazyor fixing what ain't broke.loopy.

In the last hour I had my firefox browser open. I was on my ebay page as I watched TV. I closed the browser, and then opened it up again 30 seconds later to check something. When It opened up to Google homepage a pop up opened up that I've never seen before opened. It reads:

Authentication Required Enter username and password for http://js.browseforchange.com Username: Password: Use Password Manager to Remember this Password.

I didn't download, install or change anything recently. I click the cancel button each time it appears, but it comes back. It pops up every time I open my browser, open a new tab or try to go to a new web address. It freezes my browser until I click cancel (no choice). I google searched and searched in the Firefox website for a solution with no topic matches. Can someone tell me what's happening, what http://js.browseforchange.com is or what I can do to get rid of it? Thank you.

Hi, i have just recently started having an issue with Sync on my desktop. My associated Android and Mac Laptop do not experience any issues when attempting to sync, but the desktop constantly gives the same error. I have tried unpairing the desktop, clearing all files, restarting and then adding the desktop to sync once again, but the error persists.

All of the bookmarks on the desktop have vanished, but are still in my sync data and have no problems being viewed on the other paired devices. This also tells me that the issue isn't the sync server and is something unique to the desktop machine.

I am hoping that this won't require a reinstall, but if all else fails, it is an option. I will try to attach a log file once i have submitted the question.

Unable to load Farmville (Zygna game - Facebook). I just installed the latest version of Firefox and Flash (11.5) and I had previously fully uninstalled both of them. I checked that the Firefox settings were correct in Tools/Options. Disabled Plug-ins and Extensions, Hardware Acceleration, POP-up blocker, Restored defaults, started in Safe Mode and anything else that was suggested. I would be grateful for any other suggestion.

I have just upgraded to Firefox 17 and found that Norton 360 "Login Assistant" (formally named Identity Safe) no longer works. It does not fill in the username and password fields. It worked very well and did all the right things when I was using Firefox 16. There is probably a quick fix but in the meantime I have had to revert to version 16. Looking forward to the problem being resolved.

Ok, here's the deal.

After long use Firefox starts to lag like crazy with Flash. And... It doesn't seem to be a problem with Flash. It's more likely that the browser itself what is causing the issue.

After I use Firefox for some time Flash starts lagging badly. BUT! This happens only if I have my Firefox window active. If I open the Task Manager on top of Firefox window, Flash stops lagging as if Harry Porter himself cast a spell with his magic stick making everything work like a charm.

I made a small video showcasing the bug: https://www.dropbox.com/s/l2c5pbn1xwy58dc/12-11-2012%2019-07-15.avi

- The bug still appears even in Safe Mode (all addons disabled).

- With hardware acceleration disabled in Flash bug still remains.

- With Chrome and other browsers everything works fine.

- The bug will go away after restart - and then will start to appear after Firefox is in use for some time.

- Normally it re-appears after I close my laptop's lid forcing it to go to sleep mode. After it wakes up - the bug is there.

- There was no such a bug in the past - it started to appear as new Firefox versions were released - don't know the exact version but I assume it all started from version 14 or 15.

Any thoughts?

It started on Friday, my Firefox has been non stop having issues of going into non-responding phase of about average 1-2mins then clears up or longer. Usually on a site using flash, I check my Task Manager and find 2 Flash 11.4 operations running with Firefox. It hangs too even when saving files or closing/switching to new tabs, so I don't think its all the new flash fault or not. Also randomly opens a tab in a new page at time when the freeze ends.

It's getting really annoying doing this all day.

After installing Firefox 16.0.1, I always get a warning whenever I close multiple tabs, even though there is no check mark against the option, "Warn me when closing multiple tabs".

1. Browser did not save privacy settings, so according to an advice in mozilla knowledge base i unchecked "save download history", so now all cookies nust be accepted, but 2. still the site tlls me to enable cookies. resetting all cookies doesnot help,

I installed some plugin which put Yahoo as my default search engine. Meanwhile I could remove most of it and I am able to use Ixquick again. But when I enter a wrong URL into the url bar, e. g. motsilla.org, it still takes me to the Yahoo search! How can I remove this? I've seen nothing in the about:config.

After the last update of Firefox (to version 16.0.2) I get random words on a page of a site that are underlined. These underlined words link to sites where I can win stuff. When I put my mouse cursor on them I see a text saying: Click to continue > by CouponDropDown. I don't want this, how do I turn it off?

Previous versions of Firefox gave option to sign off when I clicked downfacing arrow on top bar; now, with Firefox 16, arrow takes me to general settings with option to edit. No sign off option. Chrome lets me sign off. None of the other top bar buttons in FF 16 allow me to sign off. Very annoying, please correct.

So, when I first got Firefox, I was able to update to the latest version by clicking on "Firefox" scroll down on the top left corner of the screen, then clicking on "Help", and then clicking on "About Firefox".

Ever since update 14.0 something, my steps of updating Firefox mentioned above wouldn't work anymore. For example, after I click on "About Firefox" to update, the popped up window says:

Restart to Update (clickable) You are currently on the release update channel.

So, I click on restart to update, but it did NOT update nor did anything. Therefore, I have to manually keep downloading the new version by going to the Mozilla Firefox website, and then download the client, etc which is annoying.

Also, once I update my Mozilla Firefox by manually downloading from the website again, it does NOT fix the update feature mentioned earlier.

So, my question is: Does anybody know why this update feature mentioned above does not work for me anymore?

Thanks. I look forward to your replies.