Support Forum

Basic info: using Firefox 14, was working fine until i came back from vacation, fired up my PC, and updated 3 things, Adobe Flash, Windows 7 Ultimate (64 bit), and AMD Catalyst control center with the new 12.8 update, then restarted.

Have slowly been attempting to pin down the cause. Uninstalled Flash, firefox still crashes. Tried moving the Mozilla folder to desktop so I could simulate a reset, firefox crashed anyway, so i put the old folder back.

Read some troubleshooting pages on the firefox page and went down the list making sure all was updated and then tried running in Safe mode. So far no crash and we are going on 15 min here, the best I've seen so far.

Note: Just realized my Java version was out of date, uninstalled the old versions and installed the new version. Will see if this helps.

Note 2: Nope, Firefox is still crashing regularly. Java was not the issue. Didn't think so, but was hoping....

my 14.1 firefox , websites with flash contain -like games - or videos don't work & youtube give me a message "an error occurred please try again later", I've re-load my flash again but nothing seems to work out, what shall I do?

I somehow unintentionally downloaded something from babylon.com, and it took over both my homepage and the "New Tab" feature from Firefox. Now, instead of opening the normal page with thumbnails of my favorite sites, it goes to a babylon.com search screen. Do Not Want. How can I restore Firefox's New Tab feature?

ETA: I've deleted all babylon.com programs I can find on my computer and cleared all history, even updated Firefox.

When I open a Google browse page I get a message below the Tool bar asking - Discover a fater way to browse the we - install Google Chrome. If I say no and then open another Google tab - it reappears again. How can I stop this message from appearing. Thanks

When I open a new tab, there are three certain preview thumbnails which are always empty, and there is no way I can make them show up again. They did work in the beginning, but at some time the three previews vanished and never came back. I have already tried to empy the cache and reload the sites as suggested here, but the thumbs are still empty. It's always the same three URLs where this happens. I have also cleared the history, opened the sites again and dragged the items from the history menu into a thumbnail - same result.

After updating to Firefox 14.0.1 my search results NO longer show the Norton WEB Safe Icon next to each result. It worked fine before the upgrade. The Norton tool bar is there and when you click on the site the safe web report is there but NOT the icon in the search results.

Since I got up Wednesday evening, I have been getting "This video is currently unavailable" when I try to view Youtube videos, both embedded and on the Youtube page for said video.

This happens more often than not. It only happens in Firefox, Chrome and MSIE do just fine. When I got up Thursday evening and started my system, I got a message from Adobe that Flash needed to update, I updated, no effect.

Here's three vids where the problem is happening https://www.youtube.com/watch?v=N6phrXDGHIo https://www.youtube.com/watch?v=pZ4ffqXg6RA https://www.youtube.com/watch?v=g-6SmnvMbGk

Apparently, the problem is with Firefox. What can I do to fix this?

Hi, I am having the worst time trying to remove Babylon homepage from Firefox, this is what I've already tried:

- Disable and Remove Babylon add on - Uninstall Babylon toolbar from Control Panel - Remove Babylon search engine from Manage Search Engines - Reset all lines that contain something about Babylon on about:config page - Change homepage from Tools > Options > General tab - Clean all registry keys, values and data with Babylon in it - Reset all registry keys to their default values - Uninstalling Mozilla Firefox - Deleting every file about Babylon - Reinstalling Mozilla Firefox - Resetting Firefox to factory defaults from about:support page - Resetting Firefox from Help > Restart with Add ons Disabled... - I have even tried to restore my system to a point before it started happening.

I have already read every forum in mozilla support, but nothing seems to work, I just can't get rid of it and it is absolutely annoying. There is nothing in babylon web page that has helped me.

Do you have any other ideas to remove completely this annoying issue?

Firefox used to have a screen full of my most visited sites open when I opened a new tab. Now, after installing and uninstalling Incredibar software (malware is more like it), I cannot seem to get the MyStart page to stop opening when I create a new tab. Is there any way to restore the original New Tab page that I had before?

I accidentally downloaded Babylon unknown to what a truly horrible search engine this is! I have tried to get rid of it, by un-installing, I did manage to get rid of the search engine to the right of the URL bar bu doing the whole plug-in thing. I tried what everyone said about doing the about:config thing, and when I search keyword.URL, that is blank, but I changed it to google anyways, then I searched Babylon and modifed, and reset everything marked with Babylon. However, when I close out Firefox and re-start, my homepage STILL goes to babylon even after I changed all those setting and then also set google as my homepage in the options and add-ons tab. What am I doing wrong? Thanks!

Is there a way to delete the safe browsing plugin? It causes google searches to redirect to *.feedclickonline.com/*

Avast will block the connection attempt. The AdBlock Plus plugin will block it too. The injected redirect looks like this:

http ://24.feedclickonline .com/feed?type=search&ua=Firefox&ip=81.51.8.189&ref=https%3A%2F%2Fwww.google. com%2Fsearch%3Fq%3Dcheck%26ie%3Dutf-8%26oe%3Dutf-8%26aq%3Dt%26rls%3Dorg.mozilla%3Aen-US%3Aofficial%26client%3Dfirefox-a&uu=BuGtLV3nB2gaR6FWhQD9N8TXvsPJjDzF9fggIhLcV1IV5JcMUjJp5Xaw8+dBEp1q4eH3WvLNjvbGE6PYxJUtEKb39Cu50aLAGc1/8BwXVBLzUyNHZ1i4WS0YY9LsDJHDAZggmHBPiEU6yVBzR5sUSWwex/7oEBXPOZYW0dVp+Y4=

Problem is with Hotmail. Usually when I start to type an address which is in my contact list, it fills in automatically. Now I just get a circle going round and round. If I go to my contact list and select an address and click on "send e-mail" it goes initially, but disappears within a second or two. In order to send a message, I must type the whole e-mail address in the "to" box. This problem began about a week or so ago, and doesn't happen when I sign into Hotmail using Internet Explorer.

I'm a little unclear about whether I need the product called Adobe Flash Player in order to view Flash content in FF Android, or if Flash support is built into the browser. My device came with Flash Player installed in ROM, but updates go to RAM and can't be moved to SD storage. Right now version 11.1 it's the largest app on my phone. I'm trying to determine whether I can remove it or not. IE if I uninstall Flash Player, will FF still play Flash content, or does it rely on Adobe's app for this functionality? Thanks.

Well, whenever I open a flash player, or something like that, most things that use flash player as a plugin, it freezes my firefox, and then, after awhile it may or may not say a script is causing problems yadda yadda.

OK. I really liked the new-tab page Firefox came up with, then my brother downloaded Yahoo crap and I uninstalled it. The problem I have is that whenever I open a new tab, it still opens a yahoo search page. I looked everywhere online for information to get my new-tab page back, but all I found was how to get rid of it.

I'm not a computer person, so when they say 'open Firefox and type ___________.' I have no idea what they are talking about. To top it off, there is no little box in the upper right corner to click like all the help sites say. It's just a regular yahoo search page, and it's driving me nuts. I've looked about the web all day off and on for this. At this point, I'd be happy with figuring out how to get a blank page, but I don't know how to get to where I'm suppose to type 'about:blank' to do it.

I tried uninstalling Firefox and then installing it again too, thinking that it might reset things. It didn't. I still see yahoo. I hope you can help. I really miss my new-tab page.